James Cater

Hi @RBurrellAMP , I am a customer of yours and am experiencing terrible customer service. My most recent delivery date has failed six times over a period of three weeks and I am now out of fuel. Please help me to get this resolved. Best Regards, James. +44 (0)7802 241 428.

@thetrainline I have completed the survey and asked to be contacted but as yet have not heard back ?

Have you got time to complete our survey? It’s super quick and we’d love to hear what you thought of your recent experience.

@thetrainline Extremely disappointed that even though the government has advised not to travel to London, Trainline is refusing to refund tickets. Unacceptable money grabbing behaviour.

@thetrainline Extremely disappointed that even though the government has advised not to travel to London, Trainline is refusing to refund tickets. Unacceptable money grabbing behaviour.

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