jennifer smith

@TrudeHagman @RPatricia17 @lufthansa Thank. That's my next step. It ruined the first week of our holiday as I was on the phone / online chat trying to get someone to accept responsibility. Then since being back, I sent countless emails and tweets but no further on.

@lufthansa please sort out our claim., FB ID 38953294. You cancelled out return flights from Australia, no idea why and not informed. Told by an agent to book our own and claim back. Not helpful at all

@lufthansa @Lufthansadesk8 I have DM and emailed around 6 to 7 times now and just keep getting the same reply. I need compensation for the replacement flights, not what I originally paid. Also one of the inbound flights was with Virgin Australia , via you but you're saying I have to claim via them !

@jenlousmith @Lufthansadesk8 Hello Jennifer, please send us a private message with the feedback ID, your full name and your email address. Furthermore, I recommend deleting this post as it contains private information. /Bob

@TrudeHagman @RPatricia17 @lufthansa Hi. Yes. They said our flights had been sold on ( within two days) and couldn't offer the same route back on the days we needed to travel. We recorded the conversation with the agent who told us to book our own and send in the receipt on our return !

@jenlousmith @RPatricia17 @lufthansa 1) Lufthansa cancelled flights, but told you to make a claim with another airline? Did you book through the other airline, but Lufthansa is the operating airline? Then Lufthansa are responsible, but will pretend otherwise. I was in the exact same situation, Lufthansa blamed SAS

@sricharan245 @lufthansa Same with us. We were on holiday in Australia and our 3 return flights were cancelled and I only knew because I logged on to see when check in opened. Had to buy new return tickets which were three times the original price and looks like they might only refund the original cost.

Behalf of my frnd. Bad experience with @lufthansa the ticket has been cancelled at last minute without email notification. Customer service weren’t supportive as they did not provide another ticket/refund. I had to book new ticket with different airlines. I don’t reco Lufthansa.

@Lufthansadesk8 Sent. Thank you

@Lufthansadesk8 Thank you. I'll DM

@lufthansa The reply I received told me to claim via Virgin Australia ?? Fortunately we recorded the conversation with one of your advisors while in Australia. As it was you who cancelled our return flights, she told us to book our own and claim back. So....

@jenlousmith Dear Jennifer, I was informed that the department gave you the final answer today and also gave you further recommendations in your case. Please proceed as recommended by them. /Taya

@radioacademy @arqiva @hitsradiouk @BBCRadio4 @KissFMUK Absolutely brilliant. Well done to you all @hitsradiouk

🎉The winners of UK Station or Network of the Year, supported by @arqiva, are: GOLD - @hitsradiouk SILVER - @BBCRadio4 BRONZE - @KissFMUK #UKARIAS

@surrell107 Infuriating. My baby Grandson is getting christened next Sunday and only allowed 30 guests in the garden so loads of family not invited. Beggars belief. Hope you don't feel too ill with it x

So this isn’t going to plan! Been double jabbed, steered clear of COVID for 18 months. Had a positive test today. Of course we’re isolating but seeing the crowds at Wembley and other events…not sure my act will make much difference

Congratulations @RosenblumeMusic! He's been crowned as @UnaHealy's first Homemade Champion. Check out this cover of Crosby, Stills & Nash! Keep sending us your videos using #HomemadeCountryHits. 🏆🎸🎶

Amazing opportunity to join our team! #baueracademy #commercial #projectmanagement #creativity @bauermedia @hitsradiouk @baueracademyuk careershub.bauermedia.co.uk/members/module…

@Toolyboy @hitsradiouk Remember it well

@hitsradiouk This is a horrendous memory.

✨On the second day of Christmas.... Throwback to one of our fave @Toolyboy moments back in 2016 🤣

@Kreissl1 @mrdanwalker Ahh. @Kreissl1 I worked with @mrdanwalker when he was a young lad 😁Still looks as young.

It’s one of those (increasingly common) mornings when all sorts of vile insults and accusations have been thrown around on here. Thanks for watching #BBCBreakfast I’m off home to have a slice of cake. I hope you have a lovely day... whatever you’re up to.

@TheMalonesGB Hi Julie. We go to the St Ives Hotel in St Anne's every year with the dance Mums , it's right near the Pier on the seafront

Anyone know any really nice hotels in Blackpool or Lytham St Anne's ?

@Lizzy_Look Me too. Driving me mad