Jetson

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Jetson

Jetson

@jetsonhelp

Automatically turn support tickets into bug reports, feature requests, and trends with Jetson.

Vancouver Katılım Ocak 2026
1 Takip Edilen2 Takipçiler
Jetson
Jetson@jetsonhelp·
Your customer's words are important, so we've amplified the customer voice section of Jetson: showing your customer's exact words when they requested a new feature or bug report. Things like this take a Github issue or @linear ticket from "okay" to "amazing"
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Patrick Bollenbach
Patrick Bollenbach@patrickbo11e·
Your most vocal customers (power users) are telling you exactly what to build, but it's buried across dozens of tickets. We just shipped customer tracking in @jetsonhelp. Every bug report, feature request, tied to the person who sent it. Finally easy to see who's asking for what
Patrick Bollenbach tweet mediaPatrick Bollenbach tweet media
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Patrick Bollenbach
Patrick Bollenbach@patrickbo11e·
My products now fix themselves. After setting up Claude Code git actions to trigger on Github Issues labelled "jetson" - bugs can be fixed and pushed to prod within minutes of the bug report being created by customer conversations in @jetsonhelp
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Patrick Bollenbach
Patrick Bollenbach@patrickbo11e·
My new favourite hack building SaaS products: customer sends in a bug report, @jetsonhelp creates it, pushes it to Github, Claude Code action fixes it and makes a PR. Bug is fixed and pushed to prod in < 5 minutes. My customers truly don't understand how it's fixed so quickly.
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