jimmymcgee

It’s been a week, but no response to my DM @Radisson @RadissonHotels @RadissonRed @bookingcom

@RadissonHotels I sent you a DM 72 hours ago, but haven’t had a response.

@jimmymcgee We’re truly sorry to hear about your experiences and we completely understand how frustrating this must have been. Please send us a DM with the details of your concerns, or click the link provided to be directed to us so we can assist you further. twitter.com/messages/compo…

Really disappointing experience with Radisson Red in Madrid. Booking.com confirmed refund possible with hotel approval, while Radisson said it was out of their hands. Then central team asked for supporting info, then radio silence. Can someone at @RadissonRed assist?

@RadissonHotels I responded 24 hours ago via DM but haven’t had any reply or acknowledgement.

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