johan Rossi

@stillmansays @Cardanians_io @secondfiapp Thanks for reaching out. Your ticket is in the queue and the team will get back to you as soon as possible . Please send me a Dm for further assistance

@Cardanians_io @secondfiapp I’ve sent my support ticket but no word back yet.

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@ShawnHuolihan @Cnftnoob @secondfiapp @emurgo_io We’re sorry to hear this. Please send us your wallet address and transaction details so the team can investigate what happened

@Cnftnoob I was finally recovering from lenfi and then @secondfiapp fucked me with a wallet hack.. lets go @emurgo_io let's get a move on! I want my money back!

Finally made it to 3M ADA goal

@yeck_ryan @adatrailblazer @BBHMM_Stake @secondfiapp Appreciate the feedback. Trust is earned over time, so we encourage everyone to verify the information before making any decisions.feel free to send a Dm for further assistance

@johanrossiR @adatrailblazer @BBHMM_Stake @secondfiapp Yeah I don’t know bud, I see nothing on you prior to 7/3. Seems scammy and suspect.

For those switching from SecondFi/Yoroi —>VESPR makes it simple. 👇

@yeck_ryan @MarkJeremyFI Do you have your ticket details? I advice you send it to me immediately, I just followed you

@MarkJeremyFI You’re aware you guys haven’t released the wallet export yet right.

@yeck_ryan @adatrailblazer @BBHMM_Stake @secondfiapp Do you have your ticket details? I advice you send it to me immediately, I just followed you

@johanrossiR @adatrailblazer @BBHMM_Stake @secondfiapp Thanks Johan, the tickets in, it’s been reviewed and confirmed. Everyone just wants a speedier resolution if at all possible, which I presume you can understand; as we understand your pressures and the complexity of the problem.

@yeck_ryan @adatrailblazer @BBHMM_Stake @secondfiapp We apologize for the experience. Kindly send us a DM with your account details so our team can look into this for you.

@adatrailblazer @BBHMM_Stake @secondfiapp Still trying to figure out how a white hat hacker stealing 25% of my ADA somehow protects me.

@TobJa013 @secondfiapp We understand your concern. update your app and check your wallet status. please send a Dm with your details for further assistance

@secondfiapp Of you do not have you seed but you still have the app what can you do?

How to check if your SecondFi / Yoroi Wallet was affected and submit a support ticket Step 1: With quarantine mode now live, you can view your balance and check whether your wallet address was affected in the recent incident. If your wallets are potentially impacted, a warning banner will appear on your Home screen in the SecondFi app. Tap it to view your wallet status. Please note that statuses are based on preliminary, non-final data from our review of the incident and remain subject to further review.

@GavEllie @JonneyNel @secondfiapp @NoobOnTour024 Thanks for your question. We’re still reviewing the incident and will provide further guidance on long-term wallet usage once the review is complete.Please send a Dm for more guidance

@Jorish27 @secondfiapp We apologize for the experience. Kindly send us a DM with your account details so our team can look into this for you.

@secondfiapp what happen to my wallet who has been affected with the scam? shall i still claim what I have lost?

⚠️ SecondFi Is Currently in Quarantine Mode SecondFi is running in quarantine mode. It's the same application, but transactions are disabled. You can view your balance and wallet address only, you cannot send, swap, or move funds. A screenshot is below so you know what to expect. Please protect yourself from scams. Only download SecondFi from our official link: secondfi.io/download Do not accept download links from anyone else, including emails, messages claiming to be from SecondFi. Chrome extension is live, app store is pending store approval.

@onelifeownit @Cardano_CF @secondfiapp @YoroiWallet @NamiWallet We apologize for the experience. Kindly send us a DM with your account details so our team can look into this for you

@Cardano_CF Nami and Yoroi ( SecondFi) I can’t access!! Would be a good idea to let people keep their tokens in the ones they signed up too. @secondfiapp @YoroiWallet @NamiWallet

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@odkrayzie @secondfiapp We apologize for the experience. Kindly send us a DM with your account details so our team can look into this for you.

I want to say my assets have been frozen for a month thanks to @secondfiapp I can’t believe I trusted this app for a hot wallet…..now onda hit my target price I can’t sell…

@chuen_liang @secondfiapp @phil_uplc We sincerely apologize for the inconvenience. Please share the details of your wallet issue, and our team will review your case promptly and work toward a resolution

#cardano @secondfiapp my wallet showes up as unaffected my the checker, but it seems that it has indeed been compromised. Someone just removed my assets. And it's not the white hat hacker. Could I dm you for advice @phil_uplc ?

@ShawnHuolihan @emurgo_io @secondfiapp @Cardano We sincerely apologize for the inconvenience. Please share the details of your wallet issue, and our team will review your case promptly and work toward a resolution

@emurgo_io @secondfiapp can we get a proper update today? timeline, progress, plan to acquire more cnts. are you working with another wallet provider to facilitate the recovery? details please. this is real money that real people lost. lets have a sense of urgency. @Cardano $ADA.

@GatesMTL @secondfiapp We sincerely apologize for the inconvenience. Please share the details of your wallet issue, and our team will review your case promptly and work toward a resolution

@johanrossiR @secondfiapp I don't have a seed phrase for the wallet on Yoroi/secondfi containing all my ada. There's no withdraw option on secondfi and my fear is they'll shut down and I'll lose access to my ada. Sending / withdrawing my ada from my wallet is the only option which is unavailable.

@SkiMaskCat69 @secondfiapp We sincerely apologize for the inconvenience. Please share the details of your wallet issue, and our team will review your case promptly and work toward a resolution

@secondfiapp How is in cexexplorer my funds are there but not in SecondFi?

@GatesMTL @secondfiapp We sincerely apologize for the inconvenience. Please share the details of your wallet issue, and our team will review your case promptly and work toward a resolution

@ovog29 @secondfiapp Hello , I’m her to assist you. Kindly send me a DM with the details of the problem, and I’ll guide you through the fix

@secondfiapp I’m missing 564,788 dollars in ada wtf man

@colerain35 @secondfiapp Hello , I’m her to assist you. Kindly send me a DM with the details of the problem, and I’ll guide you through the fix

@secondfiapp My wallet was affected and my balance is zero $0

Today, we formally notified the entities that we will be stepping down from our duties as a member of the Pentad. We want to thank the members for their shared commitment to Cardano throughout our time working alongside them. Our immediate priority is the @secondfiapp recovery process, and we are concentrating our resources where they are needed most. We believe this is the right decision for our users and for the ecosystem, and it reflects the standard of accountability we hold ourselves to as a founding entity of Cardano. As stated by SecondFi, quarantine mode is being enabled this week, letting users check if a wallet address appears in preliminary incident data and submit a support ticket. Our intention is that next week, the secure wallet export will be deployed to help affected users safely move assets to a new wallet. On asset recovery, we continue to make progress with the recovery tool, initiated through a portal, that keeps users in control while protecting their information