John Betancur

108 posts

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John Betancur

John Betancur

@johnnyazee

Software Engineer, Tenacious Homebrewer. Talk to me about #Javascript #ReactJS #Golang #Kubernetes #Homebrew

New York, NY Katılım Mayıs 2008
172 Takip Edilen88 Takipçiler
John Betancur retweetledi
Netgate
Netgate@NetgateUSA·
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John Betancur retweetledi
Michelle Obama
Michelle Obama@MichelleObama·
Van, thank you for expressing the sorrow and relief that we all feel. My hope is that those who hoped for a different outcome will take a moment to empathize with the pain so many of us have felt over the past four years.
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John Betancur retweetledi
Rome Tools
Rome Tools@rometools·
Introducing Rome: A linter for JavaScript and TypeScript. The first in a suite of tools for frontend languages that includes bundling, compiling, testing, and more. romefrontend.dev/blog/2020/08/0…
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John Betancur
John Betancur@johnnyazee·
@SamsungSupport Also if I return it, have to pay for 2 TVs until you recieve the defective unit. That would actually be OK if I didn’t lose the 12% cash back that is no longer available. Just fix the tv. What’s the point of premium care?
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John Betancur
John Betancur@johnnyazee·
@SamsungSupport That's incredibly poor customer service. It's a manufacturing defect that the trim would peel after 2 days of use despite there being no pre-existing damage whatsoever. You're calling it cosmetic damage to avoid covering it.
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John Betancur
John Betancur@johnnyazee·
Wow, I feel ripped off by @Samsung @SamsungSupport @SamsungUS . I got a new 8K TV less than a week ago and the trim on the bottom front panel started peeling back after a couple days of use and they tell me it's cosmetic damage and not covered. Am I being gaslighted?
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Samsung Care US
Samsung Care US@SamsungCareUS·
@johnnyazee Hello John! Thanks for contacting us. We understand your concern. However, keep in mind that this type of symptom is considered cosmetic damage, this is not covered by the warranty. We apologize for any inconvenience. Let us know if you have any additional questions. ^Scarlet
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John Betancur
John Betancur@johnnyazee·
@SamsungSupport @mrpeabody Thanks, just spent 2 hours on the phone with your team for the second day in a row. Also, a tech came out today and recommended replacing the screen because apparently, the adhesive that holds this trim is defective. Unfortunately, you denied the claim based on "cosmetic damage"
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Samsung Care US
Samsung Care US@SamsungCareUS·
@mrpeabody Hello! Thanks for reaching out to us! We do apologize for the inconvenience, in this case, for support on your SSD, please reach out to our dedicated memory support team. They can be contacted by phone at 800-726-7864, or via Live Chat on samsung.com. ^Nina
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