James Robert Lay

“Growth never happens in the comfort zone.” James Robert Lay @jrwlay #NEFMA

Next month, I'll be speaking at @NEFMA's fall conference about how bank marketers must rethink their marketing strategy in the face of an aging customer base and workforce. Will I see you there? buff.ly/4d7l4gG cc:: @jrwlay @JeffMarsico

@sytaylor Another exponential change

Interesting how Visa DPS is now getting into credit. Everyone's swinging back to credit with pressure on debit fees and the entry of pay by bank.

@mi_jim Great seeing you at @Finovate

Powerful presentation by @jrwlay 👏🏻 at #Finovate.

New book by @jrwlay 👀👀👀

@Clagett and I will be at @FinancialBrand Forum at Vegas. Get your passes soon. @jrwlay @LinzOgan @JHuntinghouse @rshevlin

On the latest @DGIsocial #podcast, @jrwlay and I discussed why strategic growth that's aligned with our mission, vision, values and the member experience is sustainable growth. Listen to the full podcast smartlink.ausha.co/banking-on-dig… #creditunions

I am extremely honored by the invitation of @jrwlay to talk about how I can see ancient wisdom to be applied in modern business settings, especially in marketing and brand building. Here are a few things we talked about: 👉 Ancient wisdom in the era of AI 🧵👇

If you want to hear me philosophizing about modern marketing and sales and talking about some of my favorite Philosophers like Heraclitus and Socrates, check this out: youtube.com/watch?v=gYK9r5… and follow @jrwlay! Do you put philosophy in your life? Let's discuss 😊

Thank you @jrwlay for hosting @mX Chief Commercial Officer @HondRaymond on Banking on Digital Growth Podcast! Listen to their conversation about using a consumer-centric approach to empower financial wellness and drive engagement: digitalgrowth.com/podcast/banks-…

@GiuffSteve @GerentLlc Good sharing time and leading yesterday's conversation

Thank you @GerentLlc for hosting a great breakfast this morning with @jrwlay new podcast to listen to 👍 open.spotify.com/show/6ml7uCQ7H…

"People don’t want to be forgotten." via @samkilmer on the @dgisocial #podcast hubs.la/Q01TTz5W0

"There really is such a correlation between an experience and the level of trust and feeling and confidence, especially when we're talking about finances." via audrey_cannata on the @dgisocial #podcast hubs.la/Q01TTz4_0

"It's kind of like you hear a picture's worth a thousand words. It's hard to AI yourself through all that." via @samkilmer on the @dgisocial #podcast hubs.la/Q01TTyd90

"The more you secret shop your site, and the more you continuously optimize, I can almost guarantee the number of people contacting you for questions is going to naturally decrease." via audrey_cannata on the @dgisocial #podcast hubs.la/Q01TTyDg0

"It wasn't because I'm afraid to be on stage. I've been on stage my whole career. What it was is, I was afraid of showing myself being vulnerable, being silly, looking stupid." via @CynCampbell on the @dgisocial #podcast hubs.la/Q01TTxMm0

"Dealing with and just figuring out life is a really great way to live." via @Bill Bloom on the @dgisocial #podcast hubs.la/Q01TTzth0

"One of the biggest things Googled is how much money should I have in my retirement account at 53." via @CynCampbell on the @dgisocial #podcast hubs.la/Q01TTyHf0

"The problem is, that many of us grew up in a world where we're used to telling people things instead of showing them trust. Trust has to be shown." via @samkilmer on the @dgisocial #podcast hubs.la/Q01TTznF0

"We know where to find the information [on our product website]. We know where to go, so it's easy to assume that others do as well. We're not thinking about it from an outside perspective." via audrey_cannata on the @dgisocial #podcast hubs.la/Q01TTz380