Kurt Kiefer

@AvantiWestCoast Thanks Beth

@k1rtk Hi Kurt, this can vary but for example the 12:40 is due to depart Motherwell at 1253, the 0936 Glasgow to Euston departed Motherwell at 0952 and the 0736 Glasgow to Euston departed Motherwell at 0752. Please check nearer you travel for the departure times for your journey - Beth

@AvantiWestCoast what are the departure times with the closure of Glasgow Central and trains now leaving from Motherwell i.e. if train was scheduled for 12:40 from Central, when does it leave Motherwell?

@AmazonUK is there a security dept email address that you can email delivery theft to?

@phsgroup I hope you cleaning is better than your parking! Blocking 4 disabled spaces to save what - 5 seconds!

@AvantiWestCoast are well behaved dogs allowed into your first class lounges?

@WHOOP no reply from you and still no update on the order!

@WHOOP I ordered a device in July and the status hasn’t updated. Does it normally take this long?

@AvantiWestCoast So have we to wait at Preston for a regular service?

@k1rtk Hi Kurt. We're advising customers not to travel north of Preston until further notice. - Lucy

@AvantiWestCoast what times can you use off-peak tickets from Euston to Glasgow

@AvantiWestCoast Are trains running from Lancaster to Glasgow? Just arrived at Preston and the staff are advising to go via York and Edinburgh because of faulty lines

@k1rtk Morning, the first off peak is 09:30. On Friday and weekends off peak is all day. Shak

@BurgerKingUK just got an email from you asking to fill in a survey on why I’m not “into you”. Guess what, the link doesn’t work and just takes me to your homepage!

@SilvioTattiscon Where’s the t-cut?

Go

@Pastillekoala @rgbdesign1 @CitizynKayne If there’s no such thing then can you explain the DVLA website?

@rgbdesign1 @CitizynKayne Road tax was abolished in 1937 There is no such thing I assume you mean vehicle excise duty

@thetrainline The return

@k1rtk Can you confirm the part of the journey that was cancelled, please? Thanks Craig

@thetrainline how do you get a refund? Your app does not work correctly and there appears no way to contact customer support.

@thetrainline I drove back

@k1rtk Were you able to use your tickets on another service to reach your destination or did you abandon the journey? Thanks ~Athia

@thetrainline My train was cancelled

@k1rtk Hi Kurt, I can help you. Can you let me know the reason for the refund request? Thanks, ~Cat

@k1rtk When your service is cancelled, your tickets are valid to travel with the same operator on the train before or the next available one without rebooking. You can find the latest disruption and ticket acceptance information here > bit.ly/3wxtqu6 ~Mary

@thetrainline I’ve had an email from you with the attached information. When is the 1st train I can get as everything on Saturday appears to be cancelled. Also, your app won’t allow me a refund.

@thetrainline @AvantiWestCoast will you be honouring tickets for today’s cancelled trains for Monday? @thetrainline don’t seem to want to give any specific information or help.