Kate Bilclough

@waitrose No response yet…

@katebil Hi Kate. Thank you for your message. I will respond to your DM today. ^Tom

@waitrose yet again when using a phone to self scan our shopping we have been charged for multiple items when only 1 was purchased. This happened on soup today and have been over charged by £4.24, when will this issue be fixed?

@waitrose Message sent, the Waitrose card is in my husbands name which I’ve provided in the message

@katebil Hi Kate, thanks for getting in touch. I'm sorry to read this. Are you able to DM me with your full name and address with postcode. If you can include your myWaitrose card number I can look into this for you. ^Kirstie

@GnawChocolate Eggs-Travaganza for me! 😁❤️

Easter just got a whole lot more delicious! 🐰🍫 Totally Nuts, Rocky Road, Eggs-travaganza or Swirls and Curls... Which one are you choosing?

@EastAngliAirAmb Hubby emailed Saturday but so far has had no response, he tried to book 2 tickets but isn’t sure if he actually got 2 as the booking only has his name listed and not mine as well even though he put it in the form before encountering the slot issue

@katebil Hi there, thanks for letting us know and we're really sorry for the challenge you encountered whilst trying to book! If you’re still having trouble, please drop us a message at info@eaaa.org.uk or give us a call on 03450 669 999, and we’ll be happy to help.

We invite you to explore the world of helicopter emergency medical services at our Norwich base. Upcoming open days. SATURDAY 7 & SUNDAY 8 MARCH 2026 Tickets are FREE. Booking is essential and spaces are limited! Book now: pulse.ly/7msimmultf

@EastAngliAirAmb The form doesn’t allow you to select a time after 10am on an iPhone! We’ve booked using a laptop but aren’t sure if one or two tickets successfully booked!

Still showing in stock almost 2 hours later, lots of wasted journeys then!

@JohnLewisRetail wasted journey for treat today, app says in stock at my “local” John Lewis but the customer service person was very short with me that it didn’t update very quick! Still showing in stock now!

@PANDORA_Corp had a delivery today that had to be resent as first line of address missing so delivered to wrong house! Seems there is an issue with your labels!

@GnawChocolate Milk every time! Don’t like dark but hubby does!

You have to pick one... ...are you choosing Milk or Dark chocolate? 🍫🤔 #GNAW #artisinalchocolate

@TwiningsUK Bought a box of green tea teabags and half of them are split open so unusable…..how do I get replacement?

@palaceboy11 @richie_porte Taking from the web may mean they are copyrighted…..bring on the web doesn’t make them copyright free so licensing may be required

@richie_porte 2 images here Richie, taken from the web

Do any photographers I know have a portrait photo of the Col de la Madone ideally with a cyclist on the climb?

@staywithzoe @OctopusEnergy They appear about 4 or 5am so you have to be up early to get one, unfortunately!

@OctopusEnergy Yesss I have but the codes for free drinks are never available 🥲 just always says more codes tomorrow and they never appear

Has anyone actually won the wheel of fortune?

@GnawChocolate Best that can do……the jump isn’t aligned!

We've got Easter Eggs to give away... any winners? 🧐

@MoltonBrownUK given pink peppercorn shower gel 300ml for Xmas…..lid already broken! Not good is it?

@waitrose pie disaster for dinner tonight, pie base cracked and top bot attached to bottom! Got to eat it as all we have but not good quality from Waitrose

@ruskin147 Old toy has food inside…..assume new one doesn’t! ❤️🐾

Like so many youngsters #sophiefromromania is more interested in her old toys than her new ones

@waitrose another day, another shop using the phone app and yet again multiple duplicate items on the till that were not on the app! Last time it was 5 items duplicated many times, today one block of cheese became 6! Get it sorted please!

@whatsreal17 @OctopusEnergy We requested a refund on last week, statement processed, app told us 5/10 days…still waiting! Today told nit requested it until 19th(lie 1), all managers in meeting so noone I could talk to (maybe lie 2), refund would be processed for payment today (lie 3) to get me off call! 😡