katherine mckenna
957 posts

katherine mckenna
@katherinemack
Dance like no one is watching 🙋🏻
london Katılım Nisan 2009
501 Takip Edilen266 Takipçiler

Awful customer service from @easyJet bags no where to be seen, no contact from them, no compensation- what am I mean to do in Spain on day 6 with no clothes! #badservice #easyjet #rubbishservice
English

@virginmedia The person on the phone said I can claim £8 per day for everyday there is issues. How do I find this on my log in?
English

@katherinemack Sorry to hear this has been delayed Katherine, I can appreciate this is frustrating. Have you registered a loss of service on the page? ^SB
English

@virginmedia So now it’s the 21st? What’s the excuse this time? How do we claim this back? So much money spent on you guys and SUCH bad service
English

@katherinemack Apologies, as a public team we do not have account access in order to arrange this for you. Is the issue listed here?: virg.in/service ^SB
English

@virginmedia Please can someone call me? I want to speak to a human. It was meant to be done on the 18th , already waited 5 days as it started on the 14th
English

@katherinemack Do you have an estimated fix time for the issue? ^SB
English

@katherinemack Very sorry to hear that Katherine, is there an area outage still affecting service? ^SB
English

@virginmedia Yes this is the on going issues I’ve had for a very long time now! I want to speak to a manager
English

@katherinemack Hi Katherine, I'm sorry to hear that you have not been able to be put through to a manager. Please can you confirm whether this is regarding the internet issues you've mentioned last week? ^MG
English

@virginmedia Is there management we can speak to? Every time I call no one seems to want to put me through, saying there is nothing they can do
English

@katherinemack I am sorry you feel this is poor customer service, we do aim to fix all outages as soon as we can ^ZP
English

@virginmedia I just spoke to someone and honestly think it’s the worse customer service I’ve ever known. She said she can’t resume the issue as there is an outage which is due to last until the 18th!
English

@virginmedia Hey. I’ve called this number and it’s the same issue! PLEASE CAN I TALK TO A HUMAN BEING!! #badservice #virginmedia #help all your options just say the same thing!!!
English

@virginmedia Hey guys. It would be really helpful if I could speak to a human? I’ve tired this number and it doesn’t help and cuts off!
English

@katherinemack Sorry for any internet issues katherine - if it's still a problem now please have a look online: virg.in/service or try calling 0800 561 0061 for updates and let us know how you're getting on. ^TF
English

Oh my @walkers_crisps my life is complete again. I’ve searched for this for years! 🙌🏻 #pleasemakethemstayforever

English

@Vitality_UK @GBHockey @EnglandHockey Anyone going to get back to me? After 4 messages and no reply?
English

While we're still in winter, it can be difficult to get out and exercise in the cold and the wet
To help you, we asked Tom Drowley, Strength & Conditioning Coach for England & GB Women's Hockey, for his expert tips on how to ace exercising in the cold!
@gbhockey @englandhockey
English

@Nationwide_Hire Hi. My van is meant to be picked up at 6pm. No one is here and it’s 6.30! Your phone lines aren’t working & your online chat is switched off!
English

Have you seen our winter discount of 20%. Visit ow.ly/IsIR50CHHyG or call us on 0800 5244 780 for more information.
#Discount #VanHire #CarHire #VehicleRental #AffordableVehicleRental #WorkVansForHire #MovingVan #AffordableVans #PrivateVanHire #MiniBus

English




