Katya Lakshtanova

@HimalMandalia We’ve been to cape tribulation. Amazing

@opodo Beware! This company are scammers. Spend money on fixing your operations!!!

Can you guess which country it is? Little hint: 🌞🥗🏺💙 #opodo #opodoprime

Warning not to use @opodo for travel booking, they’ve become a genuine fraud now. Bought tickets, but could not add luggage, when called to add it they requested £250. Just shocking! Is there anything could be done?

Can anyone think of anything good to say about @opodo? Why give your money to a company that no-one trusts? #Scammers

Internet Live Stats - Internet Usage & Social Media Statistics internetlivestats.com/#.Y0NZwfwhumo.…

📢Job alert 🥳 Want to work at the Wellcome Trust? We're looking for a senior product designer to join our digital team wellcome.wd3.myworkdayjobs.com/Wellcome/job/L…

I've now been asked multiple times for my take on Elon's offer for Twitter. So fine, this is what I think about that. I will assume the takeover succeeds, and he takes Twitter private. (I have little knowledge/insight into how actual takeover battles work or play out) (long 🧵)

@HimalMandalia @GDSTeam @UKCivilService Oh Himal! I am sad to hear Civil Service is loosing you for now, but hey, life of hopefully long and you might be back. It’s good to explore. Also so so grateful for posting so openly how you feel. Let’s catch up! I will share my experience outside of gov so far :)

You know that any book from @cjforms is gonna be 🔥🔥🔥

I believe there is a fundamental disconnect between the way designers and business people think. A disconnect that causes a huge amount of personal dissatisfaction. Let me try and explain...

An often-overlooked team skill is the ability to dissent & commit. Argue for your point of view, but once it’s clear a decision is made, do your best to make it successful. [Exception: I would never suggest committing to unethical decisions.]

🚨 Service design roles at Defra Were looking for 2 permanent Senior Service Designers to join our waste teams. Working on reducing plastic/packaging waste and tracking the end-to-end journey of waste. Get in touch for more details. civilservicejobs.service.gov.uk/csr/jobs.cgi?j…

The great British public summed up in a single YouGov survey today

thinking about building a care coordination company which tells you which care coordination company is the best one to use

@katyarnie @HODigital Wow! So glad to hear that Katy, you’ve been inspiration for so many of us. We have a hope :)

Working @HODigital can be challenging, but it’s also incredibly rewarding - which is why I’m thrilled to be around to make things better for a bit longer. I’ve successfully applied to do my job permanently, so now I’ll start posting more about the work we’re doing. #GovDesign

@indiyoung How can we make team pause in the understanding stage for a bit when the focus is delivery?

All this focus on ideas makes it tempting for people to skip over the understanding part. Instead, if you think of the problem space as understanding a person (not a “user” or a “customer,”) … you can let go of your need to solve problems for a bit.