kiran Kumar

@simplilearn Team, call me now

@kkkubed We do not have a dedicated customer care number. We have sent you an email. Kindly check.

@simplilearn Team, Is this a valid reason to not refund? This shows how little you care about customers and harass / bully them.I have no words to describe this email communication. I am reaching out in desperation. Please help @slkrishna08 @kashyapdalal @kk_krishnakumar

@simplilearn Team, requesting for a number to call back.

@kkkubed Hi Kiran, we tried connecting with you on call, however, we were unable to connect. Kindly help us with an alternate number or a convenient time for g-meet by responding on our email so that we can have your concerns resolved for you.

@simplilearn @slkrishna08 @kashyapdalal @kk_krishnakumar I've received only one update that you will be pausing the refund. Please explain why? Is talking to me so important to process a refund? Are you joking? After 4 months of sending emails? Please call me, I've not received any call from you. I'm not sure what is happening now.

@kkkubed @slkrishna08 @kashyapdalal @kk_krishnakumar Hi Kiran, we've sent an email addressing this issue. Please check & feel free to reach out to us at socialsupport@simplilearn.com for any further concerns.

@simplilearn @simplilearn Team, I've been waiting for someone to assist with refunding the amount for the past 4 months. Kindly let me know is it that hard to initiate a refund to my account. I'll share the details as well, it's my humble request to process it at the earliest.

@kkkubed Hi Kiran, we have been trying to get in touch and haven't heard back from you. Let us know a convenient time we can get through by reverting to the email we have sent.

@simplilearn I've already shared an email screenshot as well of the same. Kindly let me know why you are charging me 50% of the fee for no reason. If this isn't fraudulently charging customers then what is?

@kkkubed Hi Kiran, we've sent an email addressing this issue. Please check & feel free to reach out to us at socialsupport@simplilearn.com for any further concerns.

@simplilearn @simplilearn it's day 5 after 4 months. I've asked only for a refund of the course fee as I'm not going to continue with the course. And the only response that I'm receiving is that you are going to charge me 50% of the enrollement fee for providing no proper service.

@simplilearn why do you act like you will help when you cannot refund the course fee that was paid. Is it your policy to not refund course fee? By which policy are you not refunding the course fee? Is this fair to treat customers like trash and threatening you will not give it?

@simplilearn @Simplilearnfr

@simplilearn Considering the overall circumstances and in order to resolve the matter amicably, we would like to inform you that we can maximum help you with a 50% refund from our end.

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@AmazonHelp Thank you for your prompt and valuable response.I've already done what ever your asking since 24th October.No customer care executive was giving me a proper reply and the specialist team are of no use kindly don't recommend them.They don't understand what we explain

@kkkubed All account related queries are handled and followed by an email from our account specialist team. Please check for the same and reply to it. Request you to get in touch with our account specialist team here: amzn.to/2gidlCM, for further assistance. - Vijaya