Simplilearn

@viperx2002 Hi there, thank you for sharing your details. We've sent an email addressing this issue. Please check & feel free to reach out to us at socialsupport@simplilearn.com for any further concerns.

@simplilearn 6290459271/6289598496/9477482905/9477211514

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@jegucj Hi there, we understand how frustrating this can be. We've sent an email addressing this issue. Please check & feel free to reach out to us at socialsupport@simplilearn.com for any further concerns.

Hi @simplilearn please provide a solution to refund. The call promised from your escalation team was not answered back. I received only a call from the same support lady one who spoke after Mr. Balaji. Regarding my complaint ticket Simplilearn Support - 03386050(Which was created last month) Checking if I will join the course again if refund initiated. Also made a note the same course which I opted, will be at extra cost. Why should I pay extra for the same course? This was my question. She updated she will sort the issue out and update. I am facing the issue for now over a month. Aftet the call today. I thought you will be initiating the Refund. Rather again I received the same email again email to swap the courses. @simplilearn Hope you atleast understand the issue. Why are you asking learner to an undesired course swap to the AI-Powered Cybersecurity Mastery program. Who has given you this information? Why are you coming and asking me to join a totally new program? I have explained multiple times. Where have you been when I was asking to rejoin me in Advanced Executive Program in Cybersecurity. Since your team is not included me on 25th Apr 2026 batch. I have asked for the refund over multiple struggles and no calls answered after confirmation from Enrolment person. The see the original issue I reported is just being modified. Please go through all my emails sent to you team. Please take sensible action. Why have you not communicated the price change to the learner before the break? Why should the price change be a learners burden? Is this a learners burden ? When I have been regularly paying emis . When the break was authorised by your team Enrolment Team member Mrinal . This is not a new cohort. This only to the same course in a different batch was confirmed from the Enrolment person who authorised my break and rejoining. "Only change is tutor". Only this was communicated to me by Mrinal. Please understand the issue. Please don’t play with middle class hard earned money. This is totally unacceptable. Please address this refund. I don’t want to join undesired course and unsupportive team here. Please refund my amount.

Hi @simplilearn Team I have opted for Advanced Executive Program in Cybersecurity. Enrolment Team member from Simplilearn Mr. Mrinal one who enrolled me to the course, authorised my break and rejoining. He confirmed my rejoining for April 25th 2026 Batch, in 2 week of April. Mrinal stated, Where he asked me to create a new Support ticket from portal as product team was asking learner to create a ticket. I have asked why learner want to create? As per his request I have created Simplilearn Support - 03386050.  After Mrinal asked me to create a support ticket on 16th April, there was no answer from him once the support ticket created. Is this is how you treat a learner without answering my calls? Then the ticket flow to Mr Balaji over call, he has too confirmed, later then he told me he need to check with the team. Then to two team members from support again. I have been continuously only explaining my issue to different team members of yours. Since your team not rejoined me to on Apr25th 2026 Batch Advanced Executive Program in Cybersecurity. I will not be able to continue when something is promised and not delivered from your end. I just need my refund now. Last two calls I have explained the issues and my concerns and I have asked for refund. From support team have now given, that they can accommodate me to course swap to the AI-Powered Cybersecurity Master. As there is a price change in the course which I joined for Advanced Executive Program in Cybersecurity. I need the refund. I will not compromise with any other course given. I have done enough follow-ups. Why have your team @simplilearn not communicated the price change to the learner before the break? Why should the price change be a learners burden? Is this a learners issue ?   I have been regularly paying emi without any stop.  When the break was authorised by your team Enrolment Team member Mrinal. This is not a new cohort. This only to the same course in a different batch was confirmed from the Enrolment person who authorised my break and rejoining. "Only change is tutor". Only this was communicated to me by Mrinal my break. Please refund my money @simplilearn. I don’t what the hard earned money to be wasted to an undesired and unsupportive team.

@avisekkundu2011 Hi Avi, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

One of the biggest #Fraud in the name of online education. Never ever enroll or trust these organisations. They are looters, cheaters and what not. @simplilearn They can sell their family members to anyone even if they can. Every student should avoid these fake online institute

@ankur251292 Hi Ankur, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

@simplilearn Dear Team, I took Pmp exam voucher from you, which have validity of 6 months from the date of payment and after only 3 months it was expired and team is not supporting. Kindly look into matter.. i have to book my exam.

@vikrams048 @jagograhakjago Hi Vikram, we've sent an email addressing this issue. Please check & feel free to reach out to us at socialsupport@simplilearn.com for any further concerns.

@simplilearn @simplilearn @jagograhakjago still unhappy with your resolution, what you are failing to understand os I paid 90,000 for free, I couldn't use any of your services, and I'm being asked to pay another 20,000.

@simplilearn I bought 2 different colours and paid around 90,000 over the past 3-4 years but unfortunately I wasn't able to make the time and finish even a single course (marriage, child, job etc), now if I ask for a 1 year extension I have to pay 30K, can I get some help?

@jegucj Hi there! Our team is working on your concern and will share an update with you soon.

@simplilearn Hi @simplilearn Team please update on this issue. It was told on to me by yesterday 6th May EOD I would get an update on this issue, to be sorted about my refund. Can you please priorities this complaint.

@kshriya1996 @PMInstitute Hi Shriya, we understand your concern. Kindly help us with your registered details via DM so that we can have this checked for you.

Hi @PMInstitute and @simplilearn , I recently took the PMP pilot exam and understand I may be eligible for a rebate. Could you please guide me on the process to claim it? Any help or next steps would be appreciated. Thank you!

@mpritisingh @nch1915 @jagograhakjago We understand how upsetting this can be. Kindly help us with your registered details via DM so that we can have this checked for you.

4. On what grounds is the platform offering only a limited resolution, despite the harassment, mental distress, and financial burden I endured—having to pay a significant sum to complete the certification through another institute? @simplilearn @nch1915 @jagograhakjago

@Gavthi_mulga Hi Aditya, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

@simplilearn why is it hard to reach out to you? The customer care or any support is not available and the chatbot you have placed is not working. Tell me how to reach out to you? Terrible service!

@viperx2002 Hi Vivek, we understand your concern. Your refund has been processed from our end. Please note that the refund will reflect in your account in 15 business days, excluding Saturday, Sunday, and other public holidays.

@simplilearn I've not yet received the payment refund 6290459271/6289598496/viperx2002@gmail.com

@KushwahaPr25772 We understand your frustration here. Kindly help us with your registered details so that we can have this checked for you.

Facing an unresolved issue for 1.5 months. Paid ₹48,000 to Simplilearn using HDFC Tata Neu Credit Card via Shopsy with 6-month EMI option. EMI didn’t get converted. Shopse says it was rejected from bank’s side. Simplilearn hasn’t been helpful either.

@KushwahaPr25772 Hi Preeti, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

@mpritisingh @jagograhakjago @nch1915 @consaff Hi Priti, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

It's been long time, but the Simplilearn management never reverted back with a solution and closed the case by embezzling my money. @jagograhakjago @nch1915 @consaff @simplilearn

@Sowmyasushmith Hi Sowmya, we understand your concern. Kindly check the spam folder as well and let us know if you are still unable to find the email.

@simplilearn I haven’t received any email

Paid ₹1.33 lakh for a course but had to stop due to a medical condition. Now being asked to pay 40% of the fee to swap it. This is unreasonable and lacks empathy. @simplilearn review this policy and support genuine cases.

@kkkubed Sure!

@simplilearn Team, requesting for a number to call back.

@simplilearn Team, Is this a valid reason to not refund? This shows how little you care about customers and harass / bully them.I have no words to describe this email communication. I am reaching out in desperation. Please help @slkrishna08 @kashyapdalal @kk_krishnakumar

@kkkubed We do not have a dedicated customer care number. We have sent you an email. Kindly check.

@Sowmyasushmith Thank you for sharing. Our team will check this and share an update with you shortly.

@simplilearn 9663301779

@kkkubed Hi Kiran, we tried connecting with you on call, however, we were unable to connect. Kindly help us with an alternate number or a convenient time for g-meet by responding on our email so that we can have your concerns resolved for you.

@simplilearn @slkrishna08 @kashyapdalal @kk_krishnakumar I've received only one update that you will be pausing the refund. Please explain why? Is talking to me so important to process a refund? Are you joking? After 4 months of sending emails? Please call me, I've not received any call from you. I'm not sure what is happening now.