knirirr

@thameswater "We’re very sorry, but we couldn’t start our work as planned. This is because we couldn’t park or access the site" says your email. Yet, the site is in the street and there was one or your vans in a parking space 30 yards away. Strange...

@JWLeesBrewery I tried your Phoenix Glow at a beer festival today and fancy buying some more. Is likely to be available for purchase online at any point? I don't think it was on bestofbritishbeer.co.uk but Cloudflare now prevents me from loading that site.

@CharlburyBF I was just looking at your site and the music list is still 2023's. Would you mind updating it when you get chance, please?

Music line up for our 29th June Beer Festival taking shape! We'll have festival favourites Hope & Glory (Ska), 7 O’Clock Drinkers (Rock) & Mingus Tree (Jazz), more tbc. Plus a culture & kids tents! hope-and-glory.com facebook.com/events/2227327… facebook.com/mingustree/

@ThreeUKSupport I suspect it's happening because of an internal policy, e.g. pressure on your agents to respond to a certain number of calls etc. etc. which encourages them to disconnect at the drop of a hat.

@knirirr Hi knirirr, we're really disappointed to hear this and would like to investigate further into why this is happening. Please use this link to fill out a complaint for our complaints department and we will look into this: bit.ly/4aqPYj0 -James

@ThreeUKSupport when I'm on a support chat with your agents I'm typically busy doing support at the same time. Your agents often don't reply for several minutes but cut me off in around 4 minutes, even when I've informed them of the situation. Not good.

@sainsburys Thanks; the store was in Witney. There used to be tills with a human in addition to the horrid automated ones, but now all are automated. These are bad, but live video or weight-sensitive packing areas make them worse.

@knirirr Hi there. I'm sorry about the poor experience that you've had in store. Can you please confirm which store this was? I'll get this fed back for you. Thanks, Mary

@sainsburys I went to one of your stores yesterday; it was only possible to pay a machine and, worse, one that showed me a live video of myself whilst I did so. This is very unpleasant and I'll avoid going back if at all possible.

@BritishGasHelp Thanks, I've sent a message.

@knirirr Hi there. I can certainly have a look. Can you please DM me the full address including postcode and phone number so I can look into this for you.

@BritishGasHelp I've got a home care account (as far as I can tell) and have never been offered a boiler service. Is that supposed to be the case? BTW, the live chat on your website is down.

@BritishGasHelp I submitted meter readings on the 1st of this month, yet your site is still asking for a reading. Do you know why that is?

@TheRAC_UK I see that you are "changing your prices slightly", i.e. putting them up by ~50%. And, of course, to deal with this will involve calling customer services, which is an enormous hassle.

@DHLParcelUK Yes, because I was obliged to so schedule it due to your company's delivery and customer service failures yesterday.

@DHLParcelUK I took the day off due to a delivery and the driver has left without ringing the doorbell or delivering the package. Is there anyway to get them to return (and ring this time) given that I'll be in for the rest of the day?

@DHLParcelUK Are you seeing any of my replies?

@DHLParcelUK Thanks. Your bot appears to be broken and won't answer. Will you see my comments anyway?

@its_adamneely very interesting video: youtube.com/watch?v=51P4-Y… ...particularly audiation of sheet music. I've been trying to learn reading sheet music for 40+ years and still don't know what it sounds like until I play it on an instrument (practice helps with the playing only).

@elitistreview Thanks, and apologies for the delay. Hope you like it!

Thank you, @knirirr, for the wonderful birthday present! All I need are some mushrooms to soak in it and that's days upon days of laughter!😂😂 Many thanks!

@ToyotaUK I finally worked around infrastructure bugs (have your developers heard of integration tests?) and got into your app - which turns out to be useless, so I still can't turn on "privacy mode" even after surrendering personal data to get this far.