Pablo Molina

New York is calling 🗽 Heading to InsurTech Spring 2026 with @ginessn, representing @infinitewatchai. Looking forward to great conversations and fresh ideas shaping the future of insurance. If you’re there, let’s connect!

Introducing the end of human trading. Agents that adapt and evolve with the markets, without human intervention.

London, here I come! 🚀 Attending Insurtech Insights Europe 2026 (March 18–19) at the InterContinental London – The O2 with the @infinitewatchai team. Let's connect if you'll be there!

Next week I will be at 𝗠𝗼𝗯𝗶𝗹𝗲 𝗪𝗼𝗿𝗹𝗱 𝗖𝗼𝗻𝗴𝗿𝗲𝘀𝘀 and 𝟰𝗬𝗙𝗡 in Barcelona, right at the heart of this year’s theme: 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝗲 𝗔𝗜. Looking forward to it, so let me know if you’re around and open to grabbing a coffee!

After a full week at Semana del Seguro in Madrid, I leave with one clear takeaway: AI is no longer an experiment in insurance. It is a strategic priority. Now the focus is on implementation, governance and real impact. And conversations this week show the industry is ready.

Our weekly product report is live! Clients received it last Monday. Top priority issues. Weekly overview. What actually mattered. What else would you like to see? DM us if you want to take a look.

Better analytics is not more data. It is clearer signals of silent failure. We are developing a new dashboard for all our products!

Companies have teams calling AI voice agents to test the quality of the AI deployment. It doesn't scale, and at @infinitewatchai we have a great solution for it, reach out for a demo

You cannot scale voice AI testing with humans. 1,000 calls per day. Five minutes of QA per call. That is 83 hours of work. Every day. So teams test five percent instead. The other 95 percent fails quietly.

Great News! We will be soon implementing weekly reporting for our clients. Silent failures repeat before they explode.

A few weeks ago we started automating our agents' evaluations with an LLM as a judge. Manual review was slow. Subtle failures were easy to miss. Now checks run without someone watching every case. Silent regressions do not wait.

@infinitewatchai Spot the bug in this session? Our AI flags them instantly. Real example from a @infinitewatchai client.

Someone trying to pay $1,778.81. They click Complete Purchase seven times. Error creating invoice. Please try again later. Failed to fetch. No crash. No alert. Just lost revenue.

January 2026: 174,500 sessions analyzed 2.1M minutes processed 30,000+ AI insights generated Each number = clearer answers, automated tasks, opportunities to win. Proving #scale. 🚀 @infinitewatchai

Your call center is leaking revenue. You just don't know where yet. 📉⁣⁣⁣ ⁣⁣⁣ Traditional QA only catches 1-2% of calls. Our AI Voice Listeners monitor 100% of them in real-time.⁣⁣⁣ ⁣⁣⁣ Here is why this is a game changer for 2026:⁣⁣⁣ ⁣⁣⁣ 1/ 𝐙𝐞𝐫𝐨 𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐢𝐨𝐧: Monitor both human and AI agents for compliance and quality without hiring more managers.⁣⁣⁣ ⁣⁣⁣ 2/ 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐏𝐫𝐨𝐭𝐞𝐜𝐭𝐢𝐨𝐧: The AI identifies "revenue leakage" moments immediately. No more missed opportunities or silent churn.⁣⁣⁣ ⁣⁣⁣ 3/ 𝐁𝐫𝐚𝐧𝐝 𝐑𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧: Detect frustration and satisfaction levels instantly to fix issues before they hit social media.⁣⁣⁣ ⁣⁣⁣ 4/ 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐚𝐭 𝐒𝐜𝐚𝐥𝐞: Automatically identify which agents need help and where your scripts are failing.⁣⁣⁣ ⁣⁣⁣ The era of manual "spot checks" is over.⁣⁣⁣ ⁣⁣⁣ Try it for yourself. 👇⁣⁣⁣ #SaaS #AIAgents #AI #BuildInPublic

I spent thousands of hours manually watching session replays and listening to customer calls at my previous startups. It didn't scale. That's why we built @infinitewatchai. We just raised $4M led by @Base10Partners 🚀 infinitewatch.ai/blog/why-i-fou…

@infinitewatchai @Base10Partners @KiboVentures @Kfundvc @sequoia @a16z Excited to share our launch today! Solving observability for businesses with AI. Monitoring and optimizing customer interactions across enterprise digital products

Big day at InfiniteWatch. We’re excited to share that we’ve raised $4M from an incredible group of investors: @Base10Partners, @KiboVentures, @Kfundvc, #lifexventures, @sequoia and @a16z Scouts and various unicorn founders. We’re building real-time observability for every web & audio interaction so teams can ship fast without breaking the user experience. Huge thank you to our investors, early customers and everyone who has supported us so far. This is just the beginning. @jatorre @fifaifofo @znoorani @rdominguezibar @guilleflorvs @DidacLee @GuliMoreno @roxannevarza @juanurdiales @pepgomez @Aquilino @jvidalarana @jaimenovoa @dsaltaren @mike_arias @inakib @lapenya @ginessn @agonzalezlizan @lafocade

💬 ¿Sabías que el español sigue siendo una lengua extranjera para la IA? 👾Ven al acto de cierre del Hackaton de IA con @carmeartigas @diego_alcazar @elenagbg y panel con @gescribano3, @mariagrandury, @laurenalopez y @davipar. 🗓 30.05 a las 18h00 📲tinyurl.com/IAEspanol

Hackathon de #IA el 29-30 de mayo, organizado por @IEbusiness y @ClibrainAI, con UN MONTÓN de premios. eventbrite.com/e/entradas-hac…