liciouscares

A space dedicated to helping you resolve queries, collect feedback & more! This will help us improve our resolution time & give you the best experience possible 🥳 #LiciousCares

@Arunkri1935 Hi Arun, as per our telephonic conversation, your concern has been addressed. Do reach out to us for any further assistance required. Thank you. ~Tina

@vivekgca @LiciousFoods @vivekgca @LiciousFoods call today I'm waiting for your call. Nazir promised 500rs licious cash for next order that too is not reflecting and I can see same products available today which was again a miscommitment

@vivekgca like MMT spoiled your holiday. U have spoiled my Diwali I a half bengali could never have illish due to cost in blr. but today when I got a good offer. You couldn't deliver due to operational issues @LiciousFoods. Even Amazon does reorder but u didn't. Thanks

@Arunkri1935 Hey Arun! We'll call you right away and sort this out. ~Tina

@rav26051 Hi Ravi, we apologize for the kind of experience you had with us at Licious. Request you to please help us with your order id details and registered phone number in DM and we will get this checked for you. ~Tina

@LiciousFoods ...unattended outside the flat on dirty floor.

Party plans are still TBD but the group chat already has a snack list. 🔥

@Arunkri1935 Hi Arun, we're extremely sorry about this. Request you to give us some time to get this checked. We will have an update for you soon. Appreciate your patience in the meantime. ~Evan

@vivekgca @LiciousFoods this one broke my trust in your product and at that too one of my most important festival diwali 🪔. Also please teach your customer service team some empathy and how to handle customer. They need to learn some tough love tatcits. Happy diwali

@Raghavchha25925 Hi Raghav, we apologize for the kind of experience you had with us at Licious. Please share your registered contact details via DM, so that we can assist you accordingly. ~Evan i.ki.show/C8F1E4973C

@LiciousFoods Sucks big time. I have used their app last year and this year a friend wanted to try, so I gave my referral code. Turns out I have to place an active order this year so as the referral to be applicable. Unheard of this crappy behaviour. Bad #CustomerExperience

@sambane Hi Samrat, we apologize for the kind of experience you had with us at Licious. We request you to please elaborate your concern and share your order details and contact number in DM and we will get this checked for you and assist you accordingly. ~Evan i.ki.show/C8F1E4973C

@LiciousFoods has gone from bad to worse. What a fall.

@_nullvoid__ Hi, we apologize for the kind of experience you had with us at Licious. Request you to please help us with your order id details and registered phone number in DM and we will get this checked for you. ~Tina

@LiciousFoods must be nice to not deal with customer queries with atrocious delivery services?! For a change maybe choose better customer service, customer retention maybe a thing.

@AaravsenSen Hi Aarav, thank you for your time over the phone today. As per our telephonic conversation, your concern has been addressed. Do reach out to us for any further assistance required. Thank you :) ~Evan

@LiciousFoods What is this kind of customer service? waiting for chicken since hours? You can bring the chicken but can u bring back the hunger and my valuable time? please respond...Contact number 9966612088

@AaravsenSen Hi Aarav, we're extremely sorry about this. Request you to give us some time to get this checked. We will have an update for you soon. Appreciate your patience in the meantime. ~Evan

@kabhi200 Hi, we apologize for the kind of experience you had with us at Licious. Please share your registered contact details via DM, so that we can assist you accordingly. ~Evan i.ki.show/C8F1E4973C

@LiciousFoods today after a long time I thought of ordering chicken from your app, but I didn’t do. Do you know why? Check the screenshots. I added 500g chicken of 179 and 9 rs for membership. Check the item total. It’s 202 instead of 188. Why it’s increased by 14 rs? 🤣😁

@Yamilicious03 Hi, we apologize for the kind of experience you had with the Licious product from swiggy. Please share your registered contact details via DM, so that we can assist you accordingly. ~Evan i.ki.show/C8F1E4973C

@LiciousFoods ordered chicken from Instamart now and the expiry date is just in a day! @SwiggyInstamart @SwiggyCares

@MafiaSmom Hi Gargi, we apologize for the kind of experience you had with us at Licious. Request you to please help us with your order id details and registered phone number in DM and we will get this checked for you. ~Momo i.ki.show/C8F1E4973C

@LiciousFoods your delivery person just delivered empty packet. Your customer care person does not have IQ to sort this. Why are you treating decade old customers this shitty manner? Location: Bangalore

@SurajSingh28265 Hi, we tried connecting on your registered mobile number, Suraj! We understand that you might have a busy schedule so you were not able to respond to our calls, we request you to please let us know the convenient time for the call so that we can get in touch with you. ~Tina

@LiciousFoods today i ordered mutton at around 5PM and order not received yet while delivery time was 7:30 PM and they marked the order as delivered. What type of scam is going on. Now I have no other option to buy meat anywhere. Totally spoil my dinner and mood as well.

@RedMiNote_3 Hi, as per our telephonic conversation, your concern has been addressed. Do reach out to us for any further assistance required. Thank you. ~Tina

@LiciousFoods I ordered Chicken via Licious on 10/13 night for early morning delivery. Order Id: oo6c9zp2oxtj. The order was placed at my doorstep at 7.14 AM on 10/14. No call, no calling bell, nothing. The delivery person had marked the order as delivered and left.

@RedMiNote_3 Hi, as per our telephonic conversation, your concern has been addressed. Do reach out to us for any further assistance required. Thank you. ~Tina

We were waiting for the order to be delivered, and only after following up with your customer care did we check the doorstep. This is not a do-not-disturb order. The meat had been lying outside in ideal conditions for one hour. Is this why we have to choose Licious?

@RedMiNote_3 Hi Sriram, we are terribly sorry for the experience you had with us at Licious. Thank you for sharing the required details. Please allow us some time to get this checked for you right away. ~Tina

@RedMiNote_3 Hi Sriram, we are terribly sorry for the experience you had with us at Licious. Thank you for sharing the required details. Please allow us some time to get this checked for you right away. ~Tina

@SurajSingh28265 Hi Suraj, we are terribly sorry for the experience you had with us at Licious. Thank you for sharing the required details. Please allow us some time to get this checked for you right away. ~Tina

@privacyowl0 Hi, we apologize for the kind of experience you had with us at Licious. Request you to please help us with your order id details and registered phone number in DM and we will get this checked for you. ~Tina

@LiciousFoods fix your logistics issues. You repeatedly deliver orders at completely different time slots, ask for OTP at odd hours & disturb people. Finally your customer support team is so terrible that they refuse to own up to their mistakes & blame you instead #boycottlicious

@SanjoyRoyTWA understanding! ~Evan (2/2)

@SanjoyRoyTWA Hi Sanjoy, thank you for reaching out! We’re currently facing a minor technical issue with the app, and our team is working on resolving it at the earliest. We request to please try placing your order again after some time. We truly appreciate your patience and (1/2)

Hi @LiciousFoods is your site down. Its not responsive for awhile.