Lilly Moffett
13 posts








@lillymilly04 Hi Hannah, can you send us a private message with your booking ref, lead passenger's full name and DOB, as well as your departure date and airport? We'll get back to you as soon as we can. Thanks ^Nik

@TUIUK very bad customer service. Why are we being told that we have to give our APIs at the airport and we can’t check in 24hrs before. We have prepaid to book our seats and we are unable to do this. Why take our money? I thought we need to go contactless and be covid safe?

Looking at your website it is the law to give APIs

@lillymilly04 Hi Hannah, can you send us a private message with your booking ref, lead passenger's full name and DOB, as well as your departure date and airport? We'll get back to you as soon as we can. Thanks ^Nik


