Lisa Preuss

Rimini Street continues to lead the way in enterprise software support and Agentic AI ERP innovation, earning three Stevie® Awards for sales and customer service excellence, including: 🏆 Best Use of AI in Customer Service 🏆 Front-Line Customer Service Team of the Year in the Tech Industry 🏆 Best Customer Satisfaction Strategy Award Craig Mackereth, EVP of Global Support Delivery at Rimini Street, reflects: “By combining our patented, proprietary AI capabilities with senior-level engineers and a relentless client-first culture, we remain at the forefront of delivering extraordinary service outcomes that help our clients move faster, reduce risk and fund innovation – without disrupting mission-critical systems.” Read the press release: bit.ly/41oBduu #RiminiStreet #PressRelease

Insightful article🤔from @PRSA on PR pro burnout and some potential solutions: cultural shifts, smart business decisions, and coaching!

My favorite❤️look from the 2025 inaugural ball goes to @IvankaTrump for this classic gown recreated by the French fashion house @givenchy - Audrey Hepburn wore the original in 1954’s Sabrina. Absolutely stunning!

What an incredible week! 🚀 Our latest Subscriptions Weekly is live and packed with insights into our brand-new look and platform vision: 🎥 Bold brand sizzle video 📰 Official press release & blog 🎬 3 product videos 📸 Rebrand celebration highlights bit.ly/4eqQvU0

Today we unveiled our lively new brand and commitment to make every brand a subscription expert 💛

🐾🐶 It’s #NationalDogDay, and we’re raising a paw to our dogs who excel at securing subscription belly rubs and treats on demand! Here’s to the tails that wag us through the best days! #WeAreRecurly #Pawscriptions #RecurlyLife

Thrilled to see this recognition go to long-time Recurly customer Paramount+ 💜

Today we had an incredible chat between Joe Rohrlich, Recurly's CEO and Taylor Putnam, Principal Commercial Product Manager from @AlaskaAir, at @Sub_Summit 2024. 🙌 By partnering with us, they can handle #subscriberacquisition, management, and #payments seamlessly.

If you're at #SubSummit2024 in Dallas this week, stop by booth #408 and say hello to team Recurly! Learn about subscription management, lifecycle engagement and much more!

Recurly has partnered with @redfastinc to bring the power of two platforms together to create a lifecycle engagement tool that drives proactive, personalized experiences that keep users engaged and loyal to your brand. 😀 Learn more: 🔗 bit.ly/4c7bEkW

What @GoogleAI #Gemini updates from #googleio24 mean for #softwaredevelopers. Comments from @DavidStrauss, Ian Beaver of @Verint and @TorstenVolk. #AI #genAI via @TechTargetNews techtarget.com/searchsoftware…

Win alert! @Verint has inked an eight-figure contract with one of the world's largest retailers to improve #CX automation and contact center efficiencies through its open platform and #AI powered bots. Read more @cxtodaynews: buff.ly/4dpZzZY

No more scheduling headaches! @ValoirView explains how @Verint’s TimeFlex Bot is redefining schedule management in the contact center. Discover more on buff.ly/3vMlCJb

Just Posted: @Verint: The Unexpected CX Success Story of 2023/24 Following the launch of its Open CCaaS Platform and specialized bot strategy, Verint’s stock is up 42 percent 📈 eu1.hubs.ly/H08mc-v0 #CXNews #CCaaS

Congratulations to our partners @Cresta, @Invoca, and @Verint for their well-deserved recognition by @CXTodayNews at its annual CX Awards 2024. Cheers to #PartnerSuccess! #CXAwards24 spr.ly/6018kWwtj

@Verint Releases a TimeFlex Bot to “Revolutionize” Contact Center Scheduling 📆🤖 The innovation brings #gaming mechanics and #autonomy to agent scheduling 👇 eu1.hubs.ly/H08bF9B0 #cx #cxnews #ccaas

On International Women's Day we celebrate the inspiring women committed to forging women's equality. Check out the spotlight on @Verint Insights blog about inspiring inclusion! buff.ly/43du4xh #WIT #IWD24 #InspireInclusion #LifeatVerint 🩵

New report from @Verint signals major shift in contact centers towards #AI and digital channels. Traditional telephony takes a backseat with only 10% of contact center leaders indicating it will have an impact on #CX #automation. Read more at buff.ly/3Sxzv58

Containment, Not "Deflection" on the Butterfield Blog #CX @Verint cliftonbutterfield.com/blog/f/contain…

Welcome to the “We’ve Got a Bot for That” Era—Trends in Conversational AI. Read the guest post on @Verint's blog from @Talks2Bots @opusresearch buff.ly/3Hx18q3 #ChatGPT #GenAI #LLMs #Bots #IVAs #CX #EmployeeEngagement #Automation