Peter Girnus 🦅@gothburz
I spent $1.4 million on Microsoft Copilot.
$30 per seat per month.
4,000 employees.
Why?
2 words.
Digital transformation.
This morning I opened Microsoft Teams.
My top notification wasn't from my boss.
It wasn't from my team.
It wasn't a customer escalation.
It wasn't my wife.
It was Microsoft.
Telling me to learn how to use the thing I already bought.
It said ... "Elevate your expertise with new Copilot courses."
I've had these licenses for 6 months.
Apparently ... I should have waited.
The courses are 47 minutes each.
There are 9 of them.
That's 7 hours of learning.
Times 4,000 employees.
28,000 hours.
To learn the tool ... that was supposed to save us 40,000 hours.
We're already down 12,000 hours.
And no one's opened it yet.
Here's the math I don't put in the deck.
4,000 employees.
Average salary ... $105,000.
That's $50 an hour.
Times 7 hours of training.
Times 4,000 people.
$1.4 million.
In labor.
Just to learn the tool.
The training ... costs as much as the software.
$2.8 million.
Year 1.
To save 12,000 hours.
That's $233 ... per hour saved.
The CFO will never see this slide.
But I'll mandate the training.
Completion rates will be tracked.
Tracked means dashboarded.
Dashboarded means presented.
Presented means ... "adoption metrics are strong."
The graph will go up ... and to the right.
Strong adoption ... of the training ... for the tool no one uses.
Microsoft will send another case study team.
The case study will be called
"Enterprise drives 98% Copilot Academy completion."
The CEO will post it on LinkedIn.
He still won't know what Copilot does.
But he'll know we're ... "committed to continuous learning."
Learning is a journey.
The journey costs $1.4 million per year.
Plus $1.4 million in training labor.
To summarize emails ... we could read in 30 seconds.
But here's the thing.
I'll renew next year.
Because canceling requires a business case.
The business case requires ROI data.
The ROI data comes from the dashboard.
The dashboard shows 98% training completion.
98% is a success.
Success means renewal.
Renewal means ... I keep my job.
My job is ... making decisions.
I made a decision.
The decision was $2.8 million.
The decision cannot be wrong.
Because wrong decisions ... don't get promoted.
I got promoted.
So the decision was right.
This is called ... "strategic alignment."
Next quarter ... we're adding Microsoft 365 Copilot Studio.
It costs extra.
It lets us build ... custom Copilots.
Custom Copilots ... to automate the workflows ... no one has ... because everyone's still ... in training.
Microsoft says it's ... "transformational."
I believe them.
I have to.
I already signed the contract.
