Marcus by Goldman Sachs

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Marcus by Goldman Sachs

Marcus by Goldman Sachs

@marcus

Learn more at https://t.co/ebLuUUsb7K Current rate information: https://t.co/e4q4qlfjye

United States Katılım Ocak 2017
31 Takip Edilen14.9K Takipçiler
Marcus by Goldman Sachs
@VAScitadel We're sorry for any frustration this has caused, Mike. Our team would be happy to help review this closer with you. Please give us a call 24/7 at 1-855-730-7283. You may also chat in while signed in to your account online at click.marcus.com/a7ni.
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Mike C
Mike C@VAScitadel·
@marcus why does it take more than 10 days to delink one bank account to my account and link another one even after I submitted the bank statement you requested?
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Marcus by Goldman Sachs
Hi, Laura. Thanks for reaching out. Due to the worldwide rise in cyberattacks and the heightened risk associated with certain countries, Marcus has blocked online account access from certain countries for the security of our customers. However, all customers can continue to access accounts via telephone from any country. Our international phone number is 1-212-357-0026, and we are available 24/7.
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Laura Cress
Laura Cress@Cressup·
@marcus hi - trying to access my account whilst in Tbilisi however I can't get onto it from here. I have tried calling but it doesn't go through to anyone. Any suggestions?
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Professor Plumb
Professor Plumb@Kenook_·
Same experience with Marcus by Goldman Sachs. It went well funding the money, had a nice interest rate! Then when I tried transferring out $5k, they blocked it. Then locked my account for fraud. Talked to support daily for 2-3 weeks.
aaron@aarondotdev

I opened a joint savings in december on marcus goldman sachs because they were the highest interest rate offered by an actual legit bank. after a few months we pulled the trigger on a house. i went to wire our funds into escrow account and found out that our account isn't eligible for wire transfers. got on the phone with support. sorry you aren't eligible at this time. why? i can't go into details about that sir. ??? okay, so i go on the app to transfer the funds to my personal savings which i'll then wire from. i get a call from marcus. sir, you can't transfer funds you didn't deposit. what? what is the point of opening a joint savings?? in order to get the funds from our joint savings into the escrow account, i have to transfer "my" funds to my personal account, my girlfriend's funds to her personal, then wire from each one individually. what the fuck? fast forward a couple months- time to deposit the escrow refund check. it has both our names on it. okay cool- finally something i can use our joint marcus account for. marcus doesn't do mobile check deposit. i would have to mail it in. absolute fucking JOKE of a product. we've transferred all of our funds out. i'd rather have 1% less interest rate than deal with a borderline useless savings account.

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Marcus by Goldman Sachs
Hi, Aaron. We strive for excellent service with each of our customers, and we’re sorry to hear this was not the case. Please know your voice has been heard, and your feedback will be forwarded to the appropriate team. If there's anything we can help with, feel free to meet us in a direct message.
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aaron
aaron@aarondotdev·
I opened a joint savings in december on marcus goldman sachs because they were the highest interest rate offered by an actual legit bank. after a few months we pulled the trigger on a house. i went to wire our funds into escrow account and found out that our account isn't eligible for wire transfers. got on the phone with support. sorry you aren't eligible at this time. why? i can't go into details about that sir. ??? okay, so i go on the app to transfer the funds to my personal savings which i'll then wire from. i get a call from marcus. sir, you can't transfer funds you didn't deposit. what? what is the point of opening a joint savings?? in order to get the funds from our joint savings into the escrow account, i have to transfer "my" funds to my personal account, my girlfriend's funds to her personal, then wire from each one individually. what the fuck? fast forward a couple months- time to deposit the escrow refund check. it has both our names on it. okay cool- finally something i can use our joint marcus account for. marcus doesn't do mobile check deposit. i would have to mail it in. absolute fucking JOKE of a product. we've transferred all of our funds out. i'd rather have 1% less interest rate than deal with a borderline useless savings account.
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Marcus by Goldman Sachs
@LittleBolideG Hi there. Thanks for reaching out. Would you mind giving our team a call directly? We'd like to investigate this further. We're available 24/7 at 1-855-730-7283.
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LBG
LBG@LittleBolideG·
@marcus I need to transfer some money - when I signed in abroad. I noticed the mobile number wasn’t mine. And I haven’t received the text message to verify login. Can you help.
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Raf N Rol
Raf N Rol@RafnRoll·
@marcus Hi .. you might want to read this letter from the OIG before you threaten me with the closure of my account. I have done nothing illegal and you are facing criminal charges for denying financial support to a Federally Protected Whistle Blower.
Raf N Rol tweet media
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Marcus by Goldman Sachs
@RunMoseRun We're sorry to hear about this. Our team would be happy to help. If you haven't done so already, please contact us 24/7 at 1-855-730-7283.
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TJ
TJ@RunMoseRun·
@marcus Not helpful. Forced to call customer support to get into my account because you don’t know how to design an app and website. Will be closing my account and reporting this to CFPB.
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TJ
TJ@RunMoseRun·
@marcus Both your app and website are inaccessible….a nonstop loop of confirming contact info. This is ridiculous.
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Marcus by Goldman Sachs
We apologize for the frustration, Jorge. Please know that Goldman Sachs will never consider sex, gender, ethnicity, race or any other prohibited basis when making account decisions. At your convenience, please reach out to us at 1-855-730-7283, and request to speak with a supervisor. They will be able to assist you further.
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Jorge Vega Cordero
Jorge Vega Cordero@vegacordero1·
@marcus I never had any issues before, Are you trying to verify my citizenship status just because I have a Spanish last name? Ridiculous that I have to call every month to verify my identity when you have ALL my information since 2024. Nothing changed.
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Jorge Vega Cordero
Jorge Vega Cordero@vegacordero1·
@marcus last month I was trying to open a CD , like I do every month, I had to call to verify my wife identity, your representative told me that it is a RANDOM process, yet today I am trying again to open a CD and again I get the same message, I am NOT calling again,
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Marcus by Goldman Sachs
@Padma4Point0 We've forwarded your feedback to the appropriate team. If there's anything we can help with, feel free to meet us in a direct message.
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Padma 4.0
Padma 4.0@Padma4Point0·
@marcus yaaaah...no. it renewed at a lower rate...
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Padma 4.0
Padma 4.0@Padma4Point0·
I'm not impressed that you don't tell your clients what rate their CDs will renew at until after they renew @marcus
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Marcus by Goldman Sachs
@seokryudamn We’re unable to share details on future Marcus plans, but please know we love hearing your feedback! We'll be sure to pass this along to the right team.
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Marcus by Goldman Sachs
@jasonpbyu Thank you for reaching out. We apologize for the inconvenience this has caused. We'll be sure to forward your feedback to the right people.
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Marcus by Goldman Sachs
@billionareboy90 Hello, Dustin. We can confirm our site is up and running. If you’re still having trouble, kindly give us a call, so we can assist further. We are available 24/7 at 1-855-730-7283.
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Dustin
Dustin@billionareboy90·
@marcus is the still down today?
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Alex Thomas
Alex Thomas@AlexT101884·
@marcus Day 6 for a “1–3 business day” transfer. Your customer service reads scripts with zero actual answers or accountability—no one can explain the delay or connect me to anyone who can. “Manual review” with no transparency isn’t service. What’s going on?
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Smith
Smith@caliwest78·
My matured CD at Marcus by Goldman Sachs is still there 10 days after maturity as they renewed the CD without contacting me, though I set up closing/transfer weeks ago. I spent many hrs with them for days. I need my $ back!#marcusgoldmansachs #Banking #GoldmanSachs #finance
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