Martin Soler
9.4K posts

Martin Soler
@martinsoler
Micro Bio: Marketing → Social Media → Hotel GM → Hotel Marketing + Photography + Father. These tweets are my thoughts and rambles.
Paris Katılım Ağustos 2008
268 Takip Edilen1.5K Takipçiler

In travel tech what is hard to get is API access. Enough of them to real stable growth.
Michael Bloch@michaelxbloch
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@r0ck3t23 He also argued that the metaverse was the next big thing.
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Mark Zuckerberg just argued that AI will force companies to hire more people.
Not fewer.
Three and a half billion people use Meta every day.
Not one of them has a phone number to call.
Mark Zuckerberg: “It’s clearly just going to automate jobs and like all these jobs are going to go away… that has not really been how the history of technology has worked.”
The entire media cycle runs the same story. AI replaces workers. Industries hollow out. The human becomes unnecessary.
History has never once cooperated.
Voice support for 3.5 billion daily users costs between ten and twenty billion dollars a year. The math made it untouchable. So Meta never built it.
AI changed the math.
Zuckerberg: “Let’s say the AI can handle 90 percent of that… you’ve gotten the cost of providing that service down to one 10th.”
A service that could not exist becomes standard. Overnight.
The moment it goes live, the edge cases arrive. The escalations. The problems no model can close alone. Every one needs a human on the other end.
Zuckerberg: “I actually think we’re probably going to go hire more customer support people.”
The AI did not kill the jobs.
It unlocked a service so vast the company now needs people it never would have hired.
When execution costs crater, companies do not pocket the savings.
They go after problems they could never afford to touch.
New markets. New products. New services that were economically impossible twelve months ago.
Every one creates roles that did not exist before the machine arrived.
The people terrified of automation are tracking the wrong number.
They count the jobs that disappear.
They have no framework for the ones that haven’t been invented yet.
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Tesla car delivery tip: They round up the delivery date to the end of the next quarter. My date was for 2nd April. So they called "ETA some time in q2" because "you missed q1". seriously?
When getting the numbers becomes more important than the customers. cc @Tesla
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@allenanalysis I find it fascinating that some people believe American bases in other countries are for their protection.
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Marco Rubio:
“If Europe won’t allow us to use the bases we man and fund for their defense when we need them — we ought to close them down and remove our troops from Europe.”
Europe’s response to being threatened:
Spain: airspace closed.
Italy: Sigonella denied.
France: airspace closed.
Switzerland: airspace closed.
Poland: no missile batteries.
UK: not our war.
Canada: never.
Germany: no.
Japan: officially no.
Australia: no.
Rubio is threatening to pull troops from Europe.
Europe already pulled the welcome mat.
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I don't know why I love Bauhaus style. There isn't a lot to love. But somehow I just like it. Is this just a phase?
posterlad@posterlad
Happy Monday!
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@freakkydd @MichaelAArouet Somehow correlation seems about right. Not sure it was his policy or what he inherited. But timing seems about right.
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@MichaelAArouet France was still a great and enviable country into the 90s, it all went down the hill post Chirac
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@MichaelAArouet True but isn't that the case for most of the western countries? We can blame Mitterand for a lot, but not sure all of that was him. :-)
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@fromedome PS: That American social pressure will also likely be affecting survey answers.
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@fromedome Yes. I noticed that in the U.S. the social pressure against smoking in the U.S. is quite high. Less so in Europe. Which is funny because usually US is all about being free to do what you want. Except smoking.
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Philip Morris cigarette sales are down in the Americas, but up in Europe, Asia, MEA. "Smoke-free" has been growing everywhere.
Cigarette pack sales were down 8% in the US last year, per Circana. (Down 10% in California, 7% in NY.)


Martin Soler@martinsoler
Apparently fewer people are smoking every year (as far as they are willing to admit) but Philip Morris revenue keeps growing. cc @fromedome
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@europabridge1 On pricing yes. On operations - it will take a long time. Hotels are physical places.
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@martinsoler The larger and more globalized brands become, the more automated?
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@europabridge1 Personally I think AI will really replace all the Excel type “software”. All these systems that are not real software but critical for businesses. On hotel revenue mgmt I think it will probably just get automated.
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@martinsoler Can we ... use AI to fix this exercise in repetitive system dysfunction? Was trying to imagine what your solution would be, Martin.
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