Mayank Goyal
3.2K posts

Mayank Goyal
@may_mgtl
#Poetry #Author #Entrepreneur #Actuary #Marketing #Insurance @WinphanIn @Insurology love: #Microsoft #Lorde #Entrepreneurship












Update 1: Visit to @SamsungSupport Service Centre for Camera Image Shift issue in #GalaxyS24Ultra 1,3 - Faulty device 2,4 - Showroom device Upon first encountering the issue and providing video evidence, they adamantly denied its existence. Despite demonstrating the issue in person, they insisted it was within normal functioning for the #GalaxyS24Ultra 🤯 I questioned the training provided to @SamsungIndia's service center staff. 🤔 The representative asked for 30 minutes and left the service center. Upon returning, he claimed to have tested another device in the showroom and declared the issue common, refusing a return. Their attempt to normalize the issue was frustrating. 😒 Taking matters into my own hands, I visited the @SamsungMobile Showroom where I purchased my device and tested the demo units. They all functioned flawlessly, with smooth lens transitions from 1x to 10x. I recorded a video for comparison, highlighting the discrepancy with my own device. Furthermore, the photos from my device appeared washed out. I captured photos and videos in front of showroom staff, providing undeniable evidence. Returning to the service center, I presented all evidence. Their response? They insisted on flashing my device, despite my previous factory reset. Their treatment resembled that of a post-14-day return policy scenario. Reluctantly, I agreed. They flashed my device with the same AWM9 build. 😑 Upon testing the camera again, the same image shift issue persisted. Was a return initiated? No. 👎🏻 Despite live proof, they required approval from the Area Manager. 🙄 After forwarding all evidence via WhatsApp, there was no response. Calls to the manager during a supposed 30-minute wait yielded no results. Arriving at the service center at 11 am, I waited until 5 pm for the return process, spending six hours in the center to no avail. They claimed they could only process the return with the manager's approval, yet his silence persisted. They assured me of approval by the end of the day, but as it's now 9:30 pm, there have been no updates or returned calls. What's the standard for Premium Service on Premium Devices, @Samsung @SamsungIndia @SamsungMobile? 🤔 Faced issue with #GalaxyS22Ultra earlier. Still @SamsungIndia Service hasn't changed a bit. Check this out too. x.com/smasithick/sta… Please amplify @geekyranjit @varunkrish @r3dash @praaatiiik @Pmkphotoworks @stufflistings @_arorarohit_ @A2D_Army @Siva_Bharani @UniverseIce @atytse @Wvisioncreation @theonecid @AlpacaAlpacaAl1


















