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@BarclaysUK @BarclaysHelp
URGENT 12 months with no action.
My 78-year-old dad lost £120,000 in a crypto scam via his Barclays account. I submitted the full evidence pack a year ago and have chased every few weeks still no case handler, no update, no safeguarding, nothing.
He’s a vulnerable adult caring for my mum with dementia. He was targeted AGAIN and scammed out of another £16,000.
We’ve already spoken with national media, Private channels have completely failed us we urgently need someone senior at Barclays to intervene.
Action Fraud reference available via DM.
Happy to share the full evidence pack with any official team that can help.
@financialombuds
@StopScamsUK
@WhichUK
@MoneySavingExp
@itvnews
#APPFraud #VulnerableCustomer #ScamAlert #ElderlyCare
#helptheaged
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