Milos Radoicic

What is going on @RoyalMail ?! Order was supposed to delivered on 7th January. What kind of backlog can you have that you don’t even give me an update this many days later?! Absolute joke.

@ZARA you still did nothing to address the fact package didn’t arrive. There is even a logged customer service case. Absolutely unbelievable. It has now been 2 weeks!

@ZARA @zarahome pretty silly customer service as it has been days my order has not arrived and no update given. And your love chat function fails and has now made me talk to 4 people who have not given me any updates. Unacceptable.

@RoyalMail I have not received my package and your ambiguous status updates do not help. There has been absolutely no attempts to deliver this package and it is a package small enough to fit in mailbox. I can’t get any updates. How is this acceptable?!

@dhlexpressuk your customer service is so poor. I received email about package delivery for this past Monday and since then it has been “held”. Meanwhile the tracking ID is not recognisable but your system! No one to help with now 3 days delayed package. Please fix this asap!

Unacceptably poor service

@dhlexpressuk horrible service. First you “attempt to deliver package” but note issue with address on 14th and it simply isn’t true as your driver didn’t even attempt to call and I was home entire time. And no issue with address. Then you promise 16th . Lie again. Now no response

@ExpediaHelp @HyattConcierge any chance you can help here? I made a terrible mistake by booking my room through @ExpediaUK and now cannot get the reservation changed by one day.

@ExpediaHelp You mean this? How is this helpful? You offer no resolution or root cause but ask me what I want to do?! You offered me no help here!

@ExpediaUK spent entire day with support trying just to nove my fully flexible hotel rezervatom dates by one day. Each reprezentative “gets an error”. Is there a limit to how Poor your service is @ExpediaHelp ?

@ExpediaHelp All i ask is to move my hotel reservation by one day. Spectacularly silly that you are unable to do this for 5 hours now! @ExpediaHelp @ExpediaUK

@ExpediaHelp I have, to no response.

@milosh Hi, please send us a Direct Message for us to assist you.

@ExpediaUK, I regret ever using your services. "Youcan change the flights at a £150 cost" changed to 'cannot change the flights due to airline policy', only cancel at full cost. You manage to go a step further by bundling the flights so I am not able to even change one flight -

@ExpediaUK @ExpediaHelp And furthermore - your service agents are inconsistent and offer wrong advice. I regret ever using your services as you end up costing me money after promising to save money! 48 hours and I still got no callback . Another promise unfulfilled !

@milosh We're sorry to hear that! If you send a DM to @ExpediaHelp, our customer service team can assist.

@ExpediaUK @ExpediaHelp I have requested a callback and received none. The fact is you are not delivering on your service, the very service you promised your customer of being able to rebook a flight. I am extremely disappointed and continue to be so! @ExpediaHelp @ExpediaUK

but have to pay for both. This has nothing to do with airline policies. This is unacceptable. How about providing a service you promised? Unacceptable @ExpediaUK @Expedia