Natalie Cardwell

@EurostrrUK @EurostarUK you asked me to send my contact details which I have done but I have still not heard anything. This is extremely concerning and causing my family a lot of stress.

@minibuglet Hello @minibuglet,we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the concern raised. Please DM your Whatsapp number with area code we connect you with an agent who can assist. Thank you

@EurostarUK my family and I booked our tickets and reserved seats months ago for our forthcoming trip. You just changed our seats splitting up all our family when we have children aged 6, 11 and 13. How is this morally right to put children on their own?? #eurostar

@EurostrrUK I sent this through but still haven’t heard anything?

What a fantastic day at the @iapsuk football! The girls fought hard throughout against competitive opposition, showing admirable energy and team spirit to come away with a 4th place overall - an incredible achievement! Girls, you did Rowan proud! @UnitedSport1 @ACB_FootyCoach

Strong group stage from our U11s in the @iapsuk football tournament - bring on the cup quarters!! @ACB_FootyCoach @bromleyhsjunior

@Susan_A_Clarke @somerchat Best of luck with this exciting new chapter!!

Delighted to be joining Somerville House as their new Head of Junior School this year. Here’s to new adventures and opportunities. @somerchat

@Rowan_Prep @ISParent @isotyawards Very well deserved to all the team!!

Starting the last week of term on a high! We are absolutely thrilled to have been shortlisted by @ISParent for an Independent School of the Year Award! @isotyawards #ISOTY2022 #IndependentSchoolsOfTheYear #HereWeWorkHappily #SurreyPrepSchool

@Rowan_Prep What a party!!! 🪩

Cha Cha Sliding into the end of the week… Thursday Night Fever on the Isle of Wight! #disco #danceparty #lastnight #nightfever

@jskeeling @NatashasLegacy @britishairways I did also inform them it was also my daughter’s right to live

@minibuglet @NatashasLegacy @britishairways I think these airlines need to train their staff about the Human Rights legislation. Not quite sure why this is being quoted! #allergyeducation

We are shocked to hear another story of someone living with life threatening food allergies who has not been respected or understood. If #BritishAirways and other airlines cannot enforce a ban on people eating #nuts on planes, then the law needs to change. dailymail.co.uk/news/article-1…

@jskeeling @NatashasLegacy We were told the exact same thing by @britishairways Speechless.

@NatashasLegacy One airline’s flight attendant told me it was against people’s human rights to ask them to refrain from eating peanuts….. I’m not often speechless but this was one of those times! #allergyeducation

Congratulations to Sienna and her brother Sebastian for their incredible fundraising achievement! Saddened by the events in Ukraine, they decided to challenge themselves to swim 4km, run 30km and cycle 50km within 5 days to raise money for the @decappeal. Well done to them both.

@Rowan_Prep @MCL_SportsTours Huge thanks to @rowan_prep & all the teachers & staff who put in time & hard work to make this trip happen. A trip of a lifetime for the girls & memories they will have forever. It’s been wonderful to see all the smiley faces in the photos! Can’t wait to get my baby back now! 🥰

Adiós #salou! We have had the most incredible time. Now looking forward to seeing our families and sharing all the stories and adventures we have had! See you soon! Thanks @MCL_SportsTours for the best time.✈ #sportstour

Well done to our IAPS swimming team who swam their hearts out at the qualifiers yesterday. Now we just wait for the results… thank you @RRS_Sport for hosting @iapsuksport NEWS FLASH our ESSA swimmers have qualified for the next round- congratulations girls!

One of the U10 @Rowan_Prep goals caught on camera 📸 #SHSCup

@British_Airways It’s been a month since it happened…you can blame a high volume of cases but we should have received a response by now, especially given the severity if the situation! Can you confirm my email has been received?

@minibuglet Hi there, we're sorry to hear that you have not yet received a response from the team. Please rest assured that our team will always respond to any cases raised with them. At the moment they are receiving a high volume of cases so it may take longer than usual. Dylan

@British_Airways Please explain why I alert you weeks before flying about my daughter’s nut allergy, your team then announce it on board and ask no one to consume any nuts, but then proceed to serve my daughter food with nuts in both the sandwiches and cake??#allergy

@British_Airways I continue to be disappointed. Email sent weeks ago and still heard nothing. This is a really serious issue which you are failing to deal with on every level. @BritishAirwaysT @britishairways @foodallergyuk #allergies #travellingwithallergies

@minibuglet Hi Natalie, we're disappointed to hear about the issues on board. You can submit a complaint online by using the link here so this can be looked at: ba.com/complaints JulieR

@foodallergyuk @MKS2009 Amazing! Thank you so much!

@minibuglet @MKS2009 Of course - it’s not an actual document but I was going to post the steps I took. Bear with my and will try to do in the next couple of days x

@foodallergyuk @MKS2009 Is your checklist something you can share? My daughter is also highly allergic and off on a residential over Easter so would love to take a look at this! 🙏

@MKS2009 Sometimes it just feels like a huge huge mental load. One tick at a time - care plan first. I can share with you my checklist for residential if that helps? #allergyhour

As part of their art topic on Gothic architecture, our Year 5 girls have been sketching iconic historical buildings. Well done to Sienna in Year 5, our Artist of the Week for her beautiful drawing of Westminster Abbey. #RowanArt @tate_kids #SurreyPrepSchool