Michael Woo

41 posts

Michael Woo banner
Michael Woo

Michael Woo

@mjwoo94

ceo/cofounder @_appliedlabs, early @scale_ai. building high quality, reliable, understandable conversational AI agents

NYC Katılım Kasım 2015
162 Takip Edilen423 Takipçiler
Sabitlenmiş Tweet
Michael Woo
Michael Woo@mjwoo94·
Introducing Applied Labs, the world's first truly AI native CX platform. Enterprise CX companies have completely ignored the mid market, which is the hungriest buyer in software right now. They're overpaying for tools, understaffed, and losing customers to churn signals buried across systems. Until now. With @_appliedlabs, you get AI agents + help desk + CRM with outcome based pricing and no per seat fees. Full visibility into what your AI is doing, intuitive no code control over how it behaves, and zero critical errors in production. Our process- Hour 0: Sign up Hour 1: Connect existing systems Hour 2: AI Agent auto builds Hour 3: First real result, fully auditable It's that simple.
English
80
273
665
366.1K
Rohan Paul
Rohan Paul@rohanpaul_ai·
@mjwoo94 AI is on its way to clean up the subscription mess. Customer experience really needs one system where AI agents, human support, and customer context share the same memory.
English
1
0
1
331
Michael Woo
Michael Woo@mjwoo94·
Introducing Applied Labs, the world's first truly AI native CX platform. Enterprise CX companies have completely ignored the mid market, which is the hungriest buyer in software right now. They're overpaying for tools, understaffed, and losing customers to churn signals buried across systems. Until now. With @_appliedlabs, you get AI agents + help desk + CRM with outcome based pricing and no per seat fees. Full visibility into what your AI is doing, intuitive no code control over how it behaves, and zero critical errors in production. Our process- Hour 0: Sign up Hour 1: Connect existing systems Hour 2: AI Agent auto builds Hour 3: First real result, fully auditable It's that simple.
English
80
273
665
366.1K
Dhanush N
Dhanush N@Dhanush_Nehru·
@mjwoo94 If this actually integrates with my current CRM in under an hour, I’m sold.
English
1
0
1
81
Jeff Anders
Jeff Anders@jeffand_·
go michael go!
Michael Woo@mjwoo94

Introducing Applied Labs, the world's first truly AI native CX platform. Enterprise CX companies have completely ignored the mid market, which is the hungriest buyer in software right now. They're overpaying for tools, understaffed, and losing customers to churn signals buried across systems. Until now. With @_appliedlabs, you get AI agents + help desk + CRM with outcome based pricing and no per seat fees. Full visibility into what your AI is doing, intuitive no code control over how it behaves, and zero critical errors in production. Our process- Hour 0: Sign up Hour 1: Connect existing systems Hour 2: AI Agent auto builds Hour 3: First real result, fully auditable It's that simple.

English
1
0
3
538
Shraddha Bharuka
Shraddha Bharuka@BharukaShraddha·
@mjwoo94 Just signed up, really hope the "website crashing" part was a joke because I need this live yesterday.
English
1
0
1
175
Nandkishor
Nandkishor@devops_nk·
@mjwoo94 I’ve seen enough "AI native" slide decks to be skeptical, but the 3-hour setup is tempting enough to test.
English
1
0
1
364
Michael Woo
Michael Woo@mjwoo94·
@aastha_mhaske Per-seat punishes you for growing. Backwards model for a growth-stage team.
English
0
0
0
181
Aastha
Aastha@aastha_mhaske·
@mjwoo94 The "no per seat" pricing is actually a game changer for mid-market teams trying to scale.
English
1
0
1
216
joyce
joyce@henloitsjoyce·
i remember when i had to juggle between emails, 5 live chats, and other CX nonsense all at the same time why wasn’t this available then? 🤨
Michael Woo@mjwoo94

Introducing Applied Labs, the world's first truly AI native CX platform. Enterprise CX companies have completely ignored the mid market, which is the hungriest buyer in software right now. They're overpaying for tools, understaffed, and losing customers to churn signals buried across systems. Until now. With @_appliedlabs, you get AI agents + help desk + CRM with outcome based pricing and no per seat fees. Full visibility into what your AI is doing, intuitive no code control over how it behaves, and zero critical errors in production. Our process- Hour 0: Sign up Hour 1: Connect existing systems Hour 2: AI Agent auto builds Hour 3: First real result, fully auditable It's that simple.

English
2
0
18
2.4K
joyce
joyce@henloitsjoyce·
@mjwoo94 this woulda saved my sanity so many times 😭
English
1
0
1
187
Johnn
Johnn@john_my07·
@mjwoo94 It should have been like this from the start.
English
1
0
0
108
vas
vas@vasuman·
@mjwoo94 Streets need this
English
1
0
1
441
Michael Woo
Michael Woo@mjwoo94·
@vasuman The demand is about to get louder. Wait till the first CFO sees outcome-based pricing on an invoice.
English
0
0
0
72
vas
vas@vasuman·
There is near insatiable demand for AI customer support that actually works
Michael Woo@mjwoo94

Introducing Applied Labs, the world's first truly AI native CX platform. Enterprise CX companies have completely ignored the mid market, which is the hungriest buyer in software right now. They're overpaying for tools, understaffed, and losing customers to churn signals buried across systems. Until now. With @_appliedlabs, you get AI agents + help desk + CRM with outcome based pricing and no per seat fees. Full visibility into what your AI is doing, intuitive no code control over how it behaves, and zero critical errors in production. Our process- Hour 0: Sign up Hour 1: Connect existing systems Hour 2: AI Agent auto builds Hour 3: First real result, fully auditable It's that simple.

English
7
0
49
25.4K
Katyayani Shukla
Katyayani Shukla@aibytekat·
@mjwoo94 Outcome-based pricing is the only way AI software makes sense long-term, glad someone is finally doing it.
English
1
0
1
321
Michael Woo
Michael Woo@mjwoo94·
@cgtwts CX got fumbled by every incumbent. We picked it up 🫡
English
0
0
1
19
CG
CG@cgtwts·
Engineers got Cursor. Finance got AI forecasting. Marketing got AI-native stacks. CX got a Zendesk upgrade. Applied Labs feels like one of the first companies rebuilding CX for the AI era.
CG tweet media
Michael Woo@mjwoo94

Introducing Applied Labs, the world's first truly AI native CX platform. Enterprise CX companies have completely ignored the mid market, which is the hungriest buyer in software right now. They're overpaying for tools, understaffed, and losing customers to churn signals buried across systems. Until now. With @_appliedlabs, you get AI agents + help desk + CRM with outcome based pricing and no per seat fees. Full visibility into what your AI is doing, intuitive no code control over how it behaves, and zero critical errors in production. Our process- Hour 0: Sign up Hour 1: Connect existing systems Hour 2: AI Agent auto builds Hour 3: First real result, fully auditable It's that simple.

English
3
1
10
1.5K
Michael Woo
Michael Woo@mjwoo94·
@AIwithSynthia Outcome-based pricing is the only model that makes sense once AI does the work. Per-seat is a relic.
English
0
0
1
121
Synthia
Synthia@AIwithSynthia·
@mjwoo94 The mid market has been massively overlooked in enterprise CX Outcome based AI infrastructure feels like the direction the industry is heading
English
1
0
0
148