Matthew Park

35 posts

Matthew Park

Matthew Park

@mppark86

Katılım Aralık 2014
5 Takip Edilen4 Takipçiler
Matthew Park
Matthew Park@mppark86·
@TeamStubHub @StubHub As an update, it's now 3 hours before 05:00 P.M.; nothing has changed just like Stubhub's position to help their customers. BEWARE WHEN PURCHASING ON STUBHUB. Look at alternatives like SeatGeek!!!
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Matthew Park
Matthew Park@mppark86·
@TeamStubHub @StubHub For reference, my concert starts at 8:00 P.M. and Stubhub is saying I need to wait until 05:00 P.M. for either a replacement or refund. Worst service ever.
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Matthew Park
Matthew Park@mppark86·
@StubHub @TeamStubHub so is it normal practice for your company to tell customers to wait for their tickets until 3 hours of the event and then let them know, oops, no tickets? Ridiculous that your customer service knows there's no tickets and yet play this game. NEVER AGAIN.
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Matthew Park
Matthew Park@mppark86·
@TeamStubHub so is it normal practice for your company to tell customers to wait for their tickets until 3 hours of the event and then let them know, oops, no tickets? Ridiculous that your customer service knows there's no tickets and yet play this game. NEVER AGAIN.
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Matthew Park
Matthew Park@mppark86·
@HawaiianAir worst customer service ever. If you don’t have their credit card, this horrible airline charges for transferring points to another Hawaiian Airlines account. DO NOT SIGN UP FOR THEIR CARD!!!
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Matthew Park
Matthew Park@mppark86·
@UPS These guys never deliver their packages. The drivers are always lying and saying they made an attempt. We seriously need to get rid of UPS as a courier service
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Matthew Park
Matthew Park@mppark86·
@ProvCalifornia I waited almost 2 1/2 hours for a telehealth visit and when it was my turn, I was declined and now, I'm back to waiting for another 1 hour. WORST HEALTH SYSTEM SERVICE EVER.
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Hawaiian Airlines
Hawaiian Airlines@HawaiianAir·
@mppark86 Aloha Matthew, thank you for sending your information. We're sorry we're unable to provide any immediate details due to security reasons. Please contact our HawaiianMiles Service Center at 1-877-426-4537. They are available Mon-Fri from 7 a.m. to 4:30 p.m. Mahalo.
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Matthew Park
Matthew Park@mppark86·
@HawaiianAir Can you please work on your customer support team?? I requested a refund on my miles and no one seems to know the status except to wait for 2 weeks. Got 0 emails, nothing.
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Matthew Park
Matthew Park@mppark86·
@HawaiianAir Please let me know when I can expect a response from the private message/DM. Still no acknowledgement or response.
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Hawaiian Airlines
Hawaiian Airlines@HawaiianAir·
@mppark86 We’re sorry to hear this, Matthew. Will you send us your incident or case number via DM/Private Message? Mahalo.
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Matthew Park
Matthew Park@mppark86·
@OldNavy can you please have a call center that's based in the US and not in India? My shipment order hasn't shipped and the ETA is March 11. The Indian call center literally iterated what I can see on my screen instead of giving any valuable update.
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Matthew Park
Matthew Park@mppark86·
@ImAlanSinclair Look at this trash emergency maintenance email they sent to me. 1 minute after the emergency maintenance period. Anddddddddd - it wasn't 20 minutes. It's still down. LOL #trash
Matthew Park tweet media
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Matthew Park
Matthew Park@mppark86·
@StarryExperts No, thanks. The past 4 months have been nothing but "service disruptions related to equipment upgrade". Please look into my account and see how many times I have called. Also issuing an emergency maintenance a minute after the maintenance period is ridiculous. Please see photo
Matthew Park tweet media
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Starry Support
Starry Support@StarryExperts·
@mppark86 We're very sorry to hear this. The current service disruption is related to an equipment upgrade we're doing to resolve these problems. If you ever wish to reconsider, please reach out.
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Matthew Park
Matthew Park@mppark86·
@StarryInternet the past 4 months have been the worst experience ever. I would not recommend Starry even to my worst enemies. Finally called in to cancel this horrendous service/product. BYE
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Matthew Park
Matthew Park@mppark86·
@HawaiianAir By the way - customer service just confirmed that ALL of their customer service calls are rerouted to the Philippines call center. Fantastic.
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Matthew Park
Matthew Park@mppark86·
@HawaiianAir Sent. I already reached out to Barclay's and Hawaiian Airlines multiple times today and you both are pointing fingers with no solution.
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Matthew Park
Matthew Park@mppark86·
@HawaiianAir your customer service has to be worst service I have ever encountered. I signed up for the 70k points and you guys created my account under an old HawaiianMiles account and been getting dicked around for 2 weeks with no solution. STAY AWAY FROM HAWAIIAN AIRLINES!!
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