Rajesh kumar M

@RogersHelps Thanks for acknowledging the experience. Given the disruption, time lost, and the fact that this issue started from a change made without my consent, I’m hoping the follow-up from Rogers reflects the impact it had. I’ll reach out to Customer Care as well to discuss this further.

While we’re here to provide general support and guide customers to the appropriate teams for account‑specific actions, your feedback and experience are important to us. We appreciate your loyalty and the perspective you’ve provided. 2/2 ^ms

Post 1/9 : @RogersHelps @Rogers I’ve been a loyal Rogers/Fido customer for almost 3 years (Rogers 2+ yrs, Fido ~1 yr). But the past couple of days have been the worst experience I’ve ever had with any provider. It started with a call from the loyalty team.

@RogersHelps I get that account actions happen elsewhere, but after everything I went through, I was hoping for more than being told to follow up on my own. Sounds like another typical deflection . Customers shouldn’t have to fight this hard for a fix.

@mrajeshdav As we do not access accounts from here, any further actions on your account would have to been done by the team you spoke with to resolve the issue. We hope this is the last of the problem you've experienced and we are able to take care of any further issues in a timely manner.

@RogersHelps Thanks. It’s good that it’s resolved, but the days of disruption and the hours spent fixing an issue I didn’t cause were a lot to deal with. As a long-time customer, I hope this is taken more seriously than just being “passed on", bcox it affected my trust as a long-time customer

@mrajeshdav Yes, this sounds like it would have bene quite frustrating and we're happy it's now resolved. We'll be sure to pass on your feedback. -^rm

@RogersHelps @RogersHelps @Rogers I’ve been with Rogers/Fido for years, so I really hope this experience is acknowledged in a meaningful way on your end. I’m looking forward to seeing how Rogers makes this right

@mrajeshdav when it comes to servicing our valued customers. Thank you for your patience during this ordeal and for allowing us a chance to rectify it. Much appreciated! ^yc (3/3)

@RogersHelps @RogersHelps ,@Rogers Reply(1/2) Thanks for the reply. I’m glad the team finally resolved it, but losing service for days, spending 6 hours with 9 different reps, and dealing with a mistake I didn’t create was genuinely exhausting.

Post 9/9 @RogersHelps @Rogers With no proper channel to submit feedback, I’m left posting this entire ordeal here on X. No loyal customer should have to fight this hard to be heard.

Post 8/9 @RogersHelps @Rogers The most disappointing part? I was literally planning to get my next phone from Rogers in the coming days After this experience, that trust is gone.

@MKBHD @MKBHD the 10core GPU version of m2 MacBook Air and m2 MacBook pro(13inch) is priced at the same value. That’s weird , and don’t really know the justification/differentiation from @Apple

Video time. Ask me anything you want to know!

@AnkerOfficial Thanks for the response. I'm looking out to buy your nano pro 521 , & I couldn't find any resellers selling it .. the products they have is very minimal and older versions as well.

@mrajeshdav Hi there, we have Hitech,Flash&ATM as our authorized resellers in India. You could have a check. ^S

@AnkerOfficial hopefully you start your presence in india sooner, there are a lot of ppl looking to buy your products (atleast the mobile accessories) & we are not able to , bcox the channels through which it’s available charges a hefty fee.

@casedodo really the customer service of you guys is so bad. No response whatsoever ever on the email. Atleast should have the audacity to respond to customer through mails. It’s been more than a week now. #cases #magsafe #iphone12 #iPhone

@casedodo team, I’m trying to return an order which I got through your website. It’s been three days since I’ve been writting to help@casedodo.com and orders@casedodo.com. But no revert at all. You guys have return policy restricted to 5 day since delivery &now you don’t respond

@Dell_IN when can we expect Hone laptops (Inspiron) with 12th gen intel chipsets ? Looking forward to buying one.