Sam

@virginmedia @virginmedia I was promised a phone call at 7pm to finally resolve this have heard nothing! Not surprised given my past experience with you and numerous broken promises. Funny how you never forget to send me my bill despite not providing me with the services stated on my contract

I'm sorry to say we're unable to offer account specific support via X at the moment due to a technical issue. If you'd like to continue the conversation on social media, you'd need to use one of our other supported channels, Instagram or Facebook Messenger. Alternatively, you can find all of our contact info here: virg.in/contactvm.

@virginmedia How is your customer service so terrible? My package is meant to include Netflix but after months of waiting, numerous phone calls and promises that it will fixed, I still haven’t received my Netflix email. No wonder your reviews on TrustPilot are so terrible!

😂 I’m very familiar with the various ways of contacting Virgin. I’ve spent hours in the phone with many of your support staff who just lie and make empty promises!

@virginmedia I don’t use Facebook or Instagram. I’m so fed up with this issue not getting resolved. Why would I believe that your offer to look into this will be any different from all the other times I’ve contacted you?

@mrmr37 We're very sorry about the issue you've faced having Netflix added to your package Sam. Please send us a private message on either Instagram or Facebook Messenger and we'll look into this for you. We're 'virginmedia' on both.

@eBay_UK @eBaySupportHub Can you advise how to report fee avoidance?

@eBay_UK Why do you allow some sellers to operate with a private account when they are clearly running a business? They are avoiding fees and not meeting the requirements of consumer law! I have reported a seller to you but you don’t do anything about it!

@McDonaldsUK Currently been waiting 20mins to collect my small order at your new Emerson’s Green store. Others have asked for a refund as they’ve been so long! It was the same last week too!

@tesla @elonmusk Huge supporter of your mission but gutted to have missed out on the new loyalty scheme credits after upgrading my Model 3 to a Y before the new scheme started! Any chance you’d consider back dating credits?!

@nectar I’ve DMed you as requested but haven’t heard anything back??

@mrmr37 Hi Sam, can you DM me your details to look into this please? Ryan

@nectar I signed up to the Nectar points promotion that ran over the last few days and shopped a few times at Sainsbury’s but didn’t receive any coupons or bonus points. This included yesterday when everyone who spent £20+ would get a coupon with bonus points?

@nectar Hi, Thanks for getting back to me. What details do you need?

WARNING! WARNING! Only ship your parcels with @UPS_UK if you’re happy for them to never arrive and then have to deal with the utterly useless customer support who can give you no extra information than if you check the tracking number yourself! No delivery after a month! @UPS

WARNING! WARNING! Only ship your parcels with @UPS if you’re happy for them to never arrive and then have to deal with the utterly useless customer support who can give you no extra information than if you entered the tracking number yourself! No delivery after a month! @UPS

I’m still waiting to hear from @UPS. They’ve had my parcel over a month and promised to contact me multiple times but I hear nothing! DREADFUL CUSTOMER SERVICE. I’D ADVISE SHIPPING WITH DPD, Yodel etc.

@UPS I’m still waiting for the phone call you promised me regarding the parcel that you haven’t delivered despite it being posted over a month ago! ****DO NOT USE UPS IF TOU WANT YOUR PARCEL TO ARRIVE IN YOUR LIFETIME!!!***

@UPS, you stated I’d receive a phone call within 2 days with an update on my parcel that you’ve had for OVER 1 MONTH but guess what……. I’ve heard nothing! Do UPS ever keep their promises? If anyone’s looking to send a parcel, I’d strongly recommend you choose another courier!

I’d advise against using @UPS as I sent my parcel a month ago and it’s still not been delivered! Dreadful customer service, just advised to keep waiting which is unacceptable given you’ve had it a month! Perhaps you can get in contact @UPS?

@dobtastic @AskeBay Same issue here. Also trying to get a UPS label and have paid with PayPal but no label has been received! Normally they are sent immediately.

@AskeBay Hi can’t get Packlink UPS label, have paid using PayPal. Just getting “in progress”. Have tried cancelling and repurchase?

@rhysadams @elonmusk @Tesla Turns out the UK call centre staff don’t have a clue about the price change and early adopters! Had a new invoice today with the new price even though I’d upgraded to the 19” sport wheels!

@mrmr37 @elonmusk @Tesla What I don’t understand is I’m sure the LR had a 0-62 of 4.0 seconds, it now states 4.4 seconds. Is this right. Also confirmed early buyers do have to pay the higher price

Hey @elonmusk & @Tesla! Great to see a price drop on the Model 3 in the UK but apparently those who placed early orders and upgraded to the 19” wheels and are yet to take delivery wont be benefiting from the new price! Seems a kick in the teeth for early adopters! Any help????

@teeraw96 @Tesla From speaking to @Tesla i think it depends on any upgrades you added to the car. For example if you upgraded to the 19” sport wheels then you won’t get the new price as they don’t offer those wheels anymore! The discount only applies if you can still create that exact car!

Lights flickering could also be ghosts though