MTN Nigeria Support

@NgComCommission @paulnnaluo @MTNNG @ConsumersNCC Y'ello @NgComCommission, thank you for reaching out. Checks show customer has been engaged via DM and educated on the data usage. Thank you. ~RA

@paulnnaluo @MTNNG @ConsumersNCC @MTN180 @paulnnaluo @MTNNG @MTN180 What is the status of this complaint?

@MTNNG I've only been writing codes on my PC with codex since I woke up around 10am, zero download or upload. How did I consume 5GB already writing codes? This thing is becoming terrible and @NgComCommission @ConsumersNCC seems like an accomplice. How is this happening? Let it be known @ConsumersNCC leaders of this regime that Nigerians are orphans under your care. How can a publicly listed company be defrauding everyone in the broad daylight? @Dr_AminuMaida, it's not too late to fix this one thing and record it as your contribution, your services to Nigerians.

@EdidiongOkpokpo @MTNNG Please DM the affected number via DM for checks and support. Thank you. RI

@MTN180 @MTNNG I have asked for it to be cancelled because I don't remember subscribing to any podcast thing, I've never used the service.

@MTNNG I just loaded N200 worth of airtime and it lasted just 4 minutes. 😲 What is happening???

@KingSolophyt @NgComCommission @MTNNG Y'ello @KingSolophyt, thank you for reaching out. Checks show you have been engaged via DM. Thank you for your patience. ~RA

@NgComCommission @MTN180 @MTNNG I have done that

@MTNNG when I say they're thieves, I mean it..... Till now no response after STEALING my data and money..... Call @MTNNG out please. We need to hold them accountable... THIEVES. @NgComCommission. I need my data back

@Ezeegode1st @MTNNG Kindly share your MTN number, your exact location in Lagos (area/estate), and the type of device you are using via DM. We will investigate and assist further. All inconveniences are regretted. Thank you for choosing MTN. ~RO 1/3

@MTNNG can you explain to me why i have this much data and still find it very difficult to access the internet in lagos ?

@Ezeegode1st @MTNNG Several factors may affect internet access, including network coverage, device settings, temporary service interruptions, or network congestion in the area. ~RO 1/2

@Ezeegode1st @MTNNG Y'ello @Ezeegode1st! Apologies for not responding sooner and for the difficulty accessing the internet despite having an active data balance. We understand how frustrating this can be. ~RO 1/1

@Zikybest26 @MTNNG Y’ello! Thanks for stopping by, trust you are staying safe. Sincere apologies for your experience and the delayed response. Kindly share the affected phone number via DM to enable me run checks on your line. Thank you -Nnamdi

Dear @MTNNG, A mutual genuinely need an explanation. I bought a 3.2GB data plan around 11 PM yesterday, and by 4 AM today, it was completely exhausted. The confusing part is that I only used my phone. I didn't connect to my PC, didn't hotspot anyone, and wasn't streaming or doing anything that should consume that much data overnight. I'm honestly trying to understand how 3.2GB disappeared in just 5 hours under normal phone usage. Can someone from your team please look into this and explain what happened? Because this doesn't seem right. Thanks for ur attention to this matter

@sheffman_killah @MTNNG Y’ello @sheffman_killah. we sincerely apologize for the network experience and the delayed response. Could you please let me know if the issue is affecting calls, data, or both? Kindly send the affected number via DM so we can check and assist you further. Thank you. ~Chinenye

@MTNNG Why is your network so poor lately?

More data for the moments that keep life on 100. From streaming to scrolling, posting to sharing moments, enjoy more of what you love. MTNBingeBundles LiveIt100

@NgComCommission @KingSolophyt @MTNNG Y'ello @NgComCommission, thank you for reaching out. Checks show customer has been engaged via DM and the issue receiving attention. Feedback on the resolution will shared soon. ~RA

@MTN180 @KingSolophyt @MTNNG MTNNG @KingSolophyt Kindly provide the details requested by your service provider to enable further assistance on this complaint.

@_swdym @AYELEThashacar @MTNNG Y’ello! Thanks for stopping by, trust you are staying safe. Sincere apologies for your experience and the delayed response. How may I assist you? -Nnamdi

@AYELEThashacar @MTNNG Same price then

Dear @MTNNG, show me how good it could get🤲

@agentcurb @MTNNG Once the SIM is inserted into the Broadband device, please restart the device and check if you are able to access the data service. Thank you. /3 CA.

@MTNNG @MTNNG

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@agentcurb @MTNNG use on eligible Broadband Router or MiFi devices. Kindly insert your SIM into a compatible Broadband Router or MiFi to enjoy and utilize the broadband data bundle. /2 CA

@agentcurb @MTNNG Checks show that your line is currently on the MTN Pulse tariff plan and is being used in a mobile device. Please be informed that Broadband Data Plans are designed for /1 CA

@kellyzescobar @MTNNG Y’ello @kellyzescobar. Apologies for late response and for the issue experienced. We do not like to see our customers upset and inconvenienced. Kindly share the affected number via DM to enable us to check the line and share feedback. Thank you. ~Chinenye

@MTNNG You guys keep exhausting our data’s few minutes after we subscribe this is not fair I have subscribed about 3 times today same thing please resolve your problems

@Frequent_flies @MTNNG Y'ello, Thank you for reaching out to us. Apologies for the late response and network connectivity experience. We would like you to kindly share the affected phone number and location via DM to enable us look into this. Thank you ~ AI

Your network has been shit today @MTNNG

@agentcurb @MTNNG Y’ello! Thank you for contacting MTN. We sincerely apologize for the data plan issue. Please, I am checking on your line. CA

@timiolowoeko Y’ello @timiolowoeko. Apologies for late response and for the data depletion complaint. We do not like to see our customers upset and inconvenienced. Kindly share the affected number via DM to enable us to check the line and share feedback. Thank you. ~Chinenye

@MTN180 are you people even crazy ? I had 26gb This Morning!!!!! Suddenly I have 6gb left 😂. With Home WiFi o. I barely used this phone Data 😂 God will take all of you in that company !!!

@Tommykingdom12 @MTNNG used in registering the sim via DM enable us look into this. Thank you ~ AI 2

@MTNNG Please,I will like to know why someone can't get through to your customer agent to complain because I don't understand why someone will be calling me with same number as mine and I called the person back and he picked the call..

@Tommykingdom12 @MTNNG Y'ello, Thank you for reaching out to us. Apologies for the late response and sim experience. We would like you to know that the privacy of our customers is of utmost concern to us. Kindly share the affected phone number and name 1

@chordlec @NERCNG @aedcelectricity @NgComCommission @GloWorld Your location Looking forward to resolving this for you. Thank you. – CA

@NERCNG @aedcelectricity @NgComCommission Even service providers like @MTN180 @GloWorld nd the likes are making life unbearable for us here. We don't have constant light there is no network to even try any remote job.What kind of a mes is this? Can all of you guys fix this situation.It'll take hours to see msg

@NERCNG Today made it 1 week that @aedcelectricity brought light in Aso B behind primary school Mararaba, Nasarawa State. They said reason was because we did not buy transformer. If I may ask, is it our duty the - 'customers' to buy transformer? @NgComCommission