NCSECU

@teylashaye We can help with this inquiry, but we cannot address any member-specific account questions on social media. Please call 1-888-732-8562 to speak with Member Services Support for more information.

@ncsecu unhelpful

I ordered a replacement debit card on 2/21 & y’all don’t even understand how irritating it is to walk out to that empty mailbox every day for the past week & a half YALL ARE HEADQUARTERED IN RALEIGH!!!!! 2 HOURS AWAY!!!!! WTF IS TAKING SO LONG????? @ncsecu

@Mon5yMakinMitch Thank you for your message. We have not received reports of widespread accessibility issues, but our Member Services Support team is ready to help. For further troubleshooting assistance, please call 1-888-732-8562.

Is anyone else having issues with @ncsecu website? Nothing is loading

@butchtooth @ninapricee Thank you for your message. We have not received reports of widespread accessibility issues, but our Member Services Support team is ready to help. For further troubleshooting assistance, please call 1-888-732-8562.

@ncsecu @ninapricee is there another outage happening??

@ncsecu why can I open my account rn???

Due to inclement weather, some SECU branch hours may be modified. Before you travel, use the Branch & ATM Locator to confirm hours of operation. Follow us on social media for the latest news and updates.

@Delilah_Juliet Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved. We welcome the opportunity to have a conversation with you about your concerns. Please email info@ncsecu.org so we can further assist in this matter.

Alright @ncsecu we about to have a winter storm nobody has time for this silly mess!!! Y'all better fix MY account IMMEDIATELY!!!!

@ninapricee @Delilah_Juliet Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved. We welcome the opportunity to have a conversation with you about your concerns. Please email info@ncsecu.org so we can further assist in this matter.

@Delilah_Juliet @ncsecu Unacceptable!! There should’ve been a email or something put out this is too inconvenient!

@MsYDontYou Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved.

Is the @ncsecu having difficulty with the app and online banking?

@hsjjsnemdjdjj Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved.

@ncsecu COUNT YOUR FUCKING DAYS!!!! Your app is always down and fucking sucks!!!!!!!

Due to inclement weather, some SECU branch hours may be modified. Before you travel, use the Branch & ATM Locator to confirm hours of operation. Follow us on social media for the latest news and updates.

SECU branches will be closed Wednesday, December 24th and Thursday, December 25th. If you need immediate assistance, please contact Member Services Support at 1-888-732-8562 or visit ncsecu.org/Home/ContactUs….

@NicoleB40949186 Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved.

@ncsecu I can’t unlock my card it won’t load it gives me an error message

@uncensored_tash Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved.

@ncsecu this app SUCKS. I lock my card in between transactions to manage my money and this app makes it so infuriatingly difficult with all the crashes!!!! My app is up to date and this is the only feature that is malfunctioning. Please tighten up asap

@Zariii_ii Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved.

@ncsecu I can not unlock my card!!! What’s going on.

In observance of Thanksgiving, SECU branches will be closed Thursday, November 27th and Friday, November 28th. If you need immediate assistance, please contact Member Services Support at 1-888-732-8562 or visit ncsecu.org/contact-us

@rebeccalynn_93 Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved.

@ncsecu app and website down. Can't log in

@DeeBadGuy_ Dee, we welcome the opportunity to have a conversation with you about your concerns. Please send an email to info@ncsecu.org with your contact information so we can further assist in this matter. Thank you.

@ncsecu needs to do better! I have been experiencing technical issues with the mobile app for 2 days. It’s ALWAYS something that causes inconveniences. My debit card is locked & because the app is TRASH I cannot unlock it right now and this service is not offered on the website.

@amyGoin94255448 @gjunior1983 Thank you for contacting us. Current connection issues with the iOS Mobile App can be resolved by updating the latest version of the app, v6.4.3, from the Apple App Store. If you continue to have difficulty, please call Member Services Support at 1-888-732-8562.

@gjunior1983 @ncsecu I can’t do anything on it. Since I updated to the new IOS SECU app is useless!

What’s going on with the @ncsecu app? It’s running super slow!

@gjunior1983 Thank you for your message. We have not received reports of widespread accessibility issues, but our Member Services Support team is ready to help. For further troubleshooting assistance, please call 1-888-732-8562.