NCSECU

@JACDavis Hi Josh, Thank you for your question. We are happy to assist, but to help ensure that we address your inquiry properly, please call Member Services Support at (888) 732-8562.

Hey @NCSECU, is it standard practice to pull a Salary Advance payment early due to the July 3rd holiday before processing deposits, causing a member's biweekly payment to bounce? Front-line support refused to waive the NSF fee, claiming a holiday glitch is "not their fault."

@mrspillit Thank you for your message. We can help with this inquiry, but we cannot address any member-specific account questions on social media. Please call 1-888-732-8562 to speak with Member Services Support for more information.

So @ncsecu how the hell you going to tell me you don't see the address i provided you on my account but yet your mailing my statements to the address in which i verified. So if yall don't see the address on the account why are my statements going there.yall leaking personal info

@HeavyStreetz Hi. Thank you for your question. We are happy to assist, but to help ensure that we address your inquiry properly, please call Member Services Support at (888) 732-8562.

@ncsecu …….plz bring back the 2-way messaging pleeeeeeeeeas. I miss it I miss it,

@Delilah_Juliet @Chase Hi Juliet. Thank you for reaching out. While the SECU Mobile App update for Android has been released, availability may vary as Play Store updates continue rolling out across devices. We’re excited for you to explore all the new features and appreciate your patience.

Dang so all banks are upgrading to new mobile apps that don't take old phones... first it was @ncsecu now it's @chase also. This makes me sad.. my poor ass can't afford a new phone and I don't want an iPhone

@WizardEyesTrial Hi, we welcome the opportunity to have a conversation with you about your concerns. Please send an email to info@ncsecu.org with your contact information so we can further assist in this matter. Thank you.

@ncsecu I'm going to complain at y'all daily until I can check my account without giving up my rights.

@MikeThomas1e4e We appreciate your feedback. If you’re unable to contact Member Services Support at 1-888-732-8562, you can also send us an email at info@ncsecu.org, or secure message via Member Access or the SECU mobile app.

@ncsecu Was just told there would be 102 minute wait to speak to someone in member services. Do better NCSECU. What a joke.

Due to inclement weather, some SECU branch hours may be modified. Before you travel, use the Branch & ATM Locator to confirm hours of operation. Follow us on social media for the latest news and updates.

@hsjjsnemdjdjj Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved.

@ncsecu FIX YOUR APP! Every week it’s a different problem I’m seriously bout to switch banks

@LawyeredLit Thank you for your message. We have not received reports of widespread accessibility issues, but our Member Services Support team is ready to help. For further troubleshooting assistance, please call 1-888-732-8562.

@ncsecu are there reports of app and site login issues? My app is reading an error message and so is the link to login via the website. I’ve called member services but they are familiar with the issue and say there is nothing they are able to do?

@teylashaye We can help with this inquiry, but we cannot address any member-specific account questions on social media. Please call 1-888-732-8562 to speak with Member Services Support for more information.

@ncsecu unhelpful

I ordered a replacement debit card on 2/21 & y’all don’t even understand how irritating it is to walk out to that empty mailbox every day for the past week & a half YALL ARE HEADQUARTERED IN RALEIGH!!!!! 2 HOURS AWAY!!!!! WTF IS TAKING SO LONG????? @ncsecu

@Mon5yMakinMitch Thank you for your message. We have not received reports of widespread accessibility issues, but our Member Services Support team is ready to help. For further troubleshooting assistance, please call 1-888-732-8562.

Is anyone else having issues with @ncsecu website? Nothing is loading

@butchtooth @ninapricee Thank you for your message. We have not received reports of widespread accessibility issues, but our Member Services Support team is ready to help. For further troubleshooting assistance, please call 1-888-732-8562.

@ncsecu @ninapricee is there another outage happening??

@ncsecu why can I open my account rn???

@Delilah_Juliet Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved. We welcome the opportunity to have a conversation with you about your concerns. Please email info@ncsecu.org so we can further assist in this matter.

Alright @ncsecu we about to have a winter storm nobody has time for this silly mess!!! Y'all better fix MY account IMMEDIATELY!!!!

@ninapricee @Delilah_Juliet Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved. We welcome the opportunity to have a conversation with you about your concerns. Please email info@ncsecu.org so we can further assist in this matter.

@Delilah_Juliet @ncsecu Unacceptable!! There should’ve been a email or something put out this is too inconvenient!

@MsYDontYou Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved.

Is the @ncsecu having difficulty with the app and online banking?

@hsjjsnemdjdjj Thank you for contacting us. We confirmed that an outage, which may have impacted your accessibility, was recently resolved.

@ncsecu COUNT YOUR FUCKING DAYS!!!! Your app is always down and fucking sucks!!!!!!!

Due to inclement weather, some SECU branch hours may be modified. Before you travel, use the Branch & ATM Locator to confirm hours of operation. Follow us on social media for the latest news and updates.

SECU branches will be closed Wednesday, December 24th and Thursday, December 25th. If you need immediate assistance, please contact Member Services Support at 1-888-732-8562 or visit ncsecu.org/Home/ContactUs….