Neil Swingler

@LeShuttle_Help Update eventually came and a few lanes have moved but no fairness. Plenty of queue jumping. Now more than 6 hours since we checked in and no realistic idea when we get on the train

@neilswingler Good afternoon Neil, I apologise for the delay you have experienced today. Please can you send us a DM with your booking reference number and first line of address so we can look into this further for you. Speak soon ^Evie

@LeShuttle_Help last update was an hour ago when we were told we would be boarding in 10 minutes. Please provide some kind of update

@easyJet Are you going to accept retrospective cancellations with tax refunds for no shows since we are currently unable to cancel our flights through any channel

@easyJet Since the normal mechanisms for cancelling flights do not work with the current load, please just make cancellation available from the mybookings page