nicola tonge

@NewCoventGarden I just found this in my tomatoe and basil soup 🤮 not sure if it's a human nail? It's very hard.

@GWRHelp The 08:35 train from Oxford to Reading. It's been late 50% of the time

@niccups Hi there, sorry to hear this. Which train are you referring to please? - Brad

@GWRHelp why is the train so expensive if its not reliable! My train to Cholsey is always late.

@thetrainline Okay thanks so much

@niccups Thanks! We've checked with Great Western Railway and services between Oxford and Chorley are non reservable, so it'll be a case of first come first served for taking bikes onboard. -Jamie

Good Morning, folks! We're logging in for the day and will be here until 6pm to assist with your travel queries :). In the meantime, you can find the most up to date travel safety advice and booking info on our dedicated travel page > bit.ly/3nKog9D

@thetrainline The same train the 17:45 train or 17:15

@niccups Thanks! Do you have a service in mind for the return yet? -Jamie

@thetrainline Cheers, have done :)

@niccups Pop the details here bit.ly/2FFUqlb and we'll check reservation availability. -Jamie

@thetrainline Yes I have :)

@niccups Have you already booked your ticket, Nicola? -Jamie

@thetrainline Wonderful thanks so much

@niccups As travel will be with Great Western Railway, you will be required to make a bike reservation. This can be done when booking over the phone, or by coming back to us here once the ticket has been purchased. We hope this helps! -Jamie

Good morning! We're here until 6pm today for all your travel related queries but if you're looking for a more immediate answer, check out our handy help pages as they're full of handy info > bit.ly/3k08aXa - Rhya

@thetrainline Hi no I haven't, I wanted to wait until I booked it. It'll be from Oxford to Cholsey, thanks so much.

@niccups Hi Nicola - we can look into this for you :) Have you already booked your train tickets? - Jodie

@thetrainline Omg I have been trying to get help with my tickets. Is there a number I can call? Honestly why is trainline so bad!???? Eurostar has better service.

Good morning all - we made it to Friday! 🥳 If you're travelling today and need any help, then you can catch us here until 6pm. Have a lovely day! 😊 - Jamie

@thetrainline Yes it won't let me select a date when I go to change my tickets

@niccups Hi Nicola. What's the issue you're experiencing changing your ticket online? -Jamie

Good morning all. That's us logging in for Thursday. If you need any help between now and 6pm, drop us a tweet or DM. Have a lovely day! -Jamie

@thetrainline I'm not sure why you never reply to my tweets to help me. I need help with exchanging my train tickets to Manchester. Whenever I try to pick dates for October it says "not available to buy"

Good morning! We're online with you for any questions or queries until 6pm. You can also manage your booking online by logging into your Account & going to My Bookings bit.ly/3ftmZ1b. Have a super day! -Christine

@thetrainline Your colleague did not help yesterday. I need to refund or exchange my ticket to Manchester because of the recent lockdown restrictions but when I try to book dates for September it says "not available to buy"..

Good morning! What are your travel plans for the week? If you need some help we're with you until 6pm or check out out awesome FAQ's bit.ly/3hZyr6o. You can also manage your account online, by logging on & going to My Bookings -Christine :-)

@Lexingtonthe3rd @thetrainline Thing is tho. When I try and exchange the ticket and pick dates for September or October it says not available to buy!!! I hate trainline

Hello. Hope everyone's having a nice Sunday! We're here 'til 5pm today. Our FAQs are here for you too. We have loads of info. in there, along with our latest travel advice if you need it > thetrainline.com/en/help/ Take care 🏠👐💧 - Andy 😷

@Lexingtonthe3rd @thetrainline That's really frustrating. Trains in England are just awful

@ellldunn Hahahaahhaahahha stop