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Nilay Agarwal
1.3K posts

Nilay Agarwal
@nilayagarwal007
IT Professional, Dreamer, High Achiever, Adventurer. Love fried foods, movies.
Jamshedpur Katılım Ekim 2009
1.2K Takip Edilen591 Takipçiler

Expressing significant dissatisfaction regrdng recent online purchase of gold coin from @KalyanJewellers .Promotional wallet credit of 500 applied to my order initially. Howevr, aftr completing full pymnt, your CC team requird an additional payment of 500 for the wallet amnt 😠
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@ICICIBank_Care Received some vague reply from CS and link to credit card page. Request to take this seriously and reply.
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@nilayagarwal007 Hi, we are working on your concern. An e-mail communication has been sent to you on May 12, 2026. Regards, Team ICICI Bank
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@ICICIBank_Care my ICICI credit card reward points are not yet credited. Its been over a month since following up.
Service Request Number 080010155 closed without any credit.
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@ICICIBank_Care Will I get any reply today ? As per email communication, the reply was to be made today.
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@ICICIBank_Care My concern and request for Milestone reward points is not out of world. It is as per details shown on your website. This should not take much longer. I am just requesting what I am entitled for. You guys failed and disappointed your 15 year old customer.
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@ICICIBank_Care No update till now ??
I am not asking something out of turn or out of service. I am asking which I am entitled for and clearly mentioned on your website. Still why it is taking sometime is beyond my understanding...

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@HPCL your attention in this matter will be highly appreciated.
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@HPCL Booking ref no. 639627 booked 6 days back and prepaid also but Local dealer is unable to deliver it citing HP Gas issue for prepaid booked gas
Kindly look into this
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@Airtel_Presence Reminder 2....
When this will be attended ?? Its been more than 36 hours since request raised and escalated and no response from local team whatsoever...
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@nilayagarwal007 We apologize for the inconvenience caused. We do understand the urgency of timely resolution, Nilay. Please be informed that we have already highlighted your concern to the respective team to expedite the resolution. Your patient is highly appreciated. Regards, Kumar twitter.com/messages/compo…
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@Airtel_Presence @airtelindia when will your Agent call and attend this service request ?
Waiting since morning for this.

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@Airtel_Presence This is the request for shifting of connection.
Why it is registered as complaint/new connection??
Agent Dhiraj kumar is confused on the type of complaint.
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@nilayagarwal007 This is not something we want our customers to experience, Nilay. Let us quickly highlight your broadband concern to expedite the resolution. Further, we will keep you posted on the updates. Thank you, Anjali D twitter.com/messages/compo…
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@Airtel_Presence Your assigned Agent Prem Kumar is no more with Airtel. After calling in the mentioned number, he told he left.
Whom to contact ? When will this be resolved ?
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@bankofbaroda whats the use of digitalization when we cant do rekyc online and have to visit branch everytime ??
Pathetic service on this.

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@ShiprocketCare Thanks to your team and especially to Sweety for handling this priority shipment. Concern has been resolved and pickup done.
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@nilayagarwal007 Hi Nilay, I have shared an update via DM. All further communication will continue to happen in DM only. ~SK twitter.com/messages/compo…
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@ShiprocketIndia @ShiprocketCare when will this be picked up ?? Its been already 3 days since pickup raised but even after escalations no pickup done.

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Dumbest customer portal by 5.55 Lakh crore market cap company i.e. LIC @LICIndiaForever.... Country field is mandatory and no drop down to select in Update Profile section... Huge disappointment 😟

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@ShiprocketIndia I have raised 2 support tickets through two different method. Both are not showing in my shiprocket login. Are you generating fake support tickets ?
Ticket no. - 18052291 (generated from portal)
Ticket no. - 1232773 (generated through call)
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still no response even after complaining for 7 days now. It is height of bad customer service @hdfcmf
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Its been more than 7 days since this issue has been escalated but no swift response from your side @hdfcmf.
Ticket no. 479380051... How come you can do with your investors ?
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