OJ Quevedo

@thenutmegteam is Nutmeg down? I haven't been able to access the app for the second day in a row.

👋@Facebook @instagram @WhatsApp We help companies build their pipeline of talented tech professionals (and prevent further outages), let us know if you need a hand😉 #FDMcareers #InstagramDown #Facebook #Whatsapp

@JohnLewisRetail Hello, I returned a purchase through @coopuk middle of last month and still waiting. Spoke to customer support and was told they didn’t receive the item and should have used other return channels. Oh, so it’s my fault! 🤷🏻‍♂️ #johnlewis #customerservice #stillwaiting

@TfL how many more captchas before I could log into my account? 12 captchas and counting… #impossible #uxfail

@FDMGroup This is mine. Last winter.

Today we are also celebrating #WorldPhotographyDay 📷 We take photos to capture memories and tell stories. But what photo are you most proud of taking? And what photo makes you the happiest? Share your shots and snaps in the thread below 👇

Doesn’t make sense 🙆🏻‍♂️ @RakutenTV

@mikewandering 9 years on and I’m still waiting for my refund from @CebuPacificAir. So I never flew with them again. #shame

Same sentiment

Interesting SAP article on how they tested their Coronavirus warning app and a nice mention of UserZoom. sprou.tt/1T4YAfnNmtF

How can we accelerate out of 2020 while at the same time learning from the challenges it presented? Register for this webinar. Uf you can't attend, you'll still get access to the recording. sprou.tt/1xpgEiKTlsn

Not just UX trends, but lessons. sprou.tt/1SlAkOgtd6M

Happy World Usability Day! Give a shout-out to anyone on Twitter who have put thought into human-centered AI! #wud2020 #worldusabilityday #ai #ux

Share your thoughts about the state of UX in 2020! #survey

As user needs change and adapt to the new normal, companies must look to gather the crucial insights they need to meet them. sprou.tt/1p18XOcsYXF

COVID-19 has accelerated the adoption of digital technology. McKinsey colleagues share where they're seeing the most notable changes. sprou.tt/1vVXL8tDOqL

A list of brands that have successfully grown audiences on Facebook. sprou.tt/1pZG8diJsAp

The general impact of the pandemic on the future of design for a new wave of digital experiences. sprou.tt/1kcAE3fNDoN

According to this piece, digital transformation will be key to accelerate economic recovery and business growth. sprou.tt/1sijHfrfa61

@DanielGHajjar He said inshallah. You are right. Source: BBC Presidential debate: Five things you may have missed in the Trump-Biden clash bbc.co.uk/news/election-…

Google's increasing emphasis on user experience means website usability begins to affect online sales even before consumers arrive at your site. sprou.tt/1FCsbqYRxNh