Owlsnut

85 posts

Owlsnut

Owlsnut

@owlsnut

Katılım Şubat 2009
161 Takip Edilen19 Takipçiler
Owlsnut
Owlsnut@owlsnut·
@houseoffraser @House_of1Fraser Read my response. I have was in email dialogue since the 8th of December when you promised me an update on lost/missing orders and refunds your also promised in a web chat. You have ignored every single email to this address since. Please escalate. @BBCWatchdog
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Owlsnut
Owlsnut@owlsnut·
@BBCWatchdog @houseoffraser Please can somebody help me get some help with lost orders/delivery updates. Impossible to get a response and repeatedly told lies about refunds and fulfilled deliveries. My daughters Xmas presents are at risk and FRASERs refuse to update
Owlsnut@owlsnut

@houseoffraser What do I have to do to get your customer service team to provide me with an update to £1k of missing/lost deliveries. You publicly request a DM but then ignore the message. My daughters Christmas presents are lost/undelivered and you simply refuse to update

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Owlsnut
Owlsnut@owlsnut·
@houseoffraser @House_of1Fraser I have been emailing since the 8th December. Your team promised a response in 72 hours and have ignored every email since. You chat function never allows you to get through and your team on DMs simply lie about deliveries that have apparently been fulfilled. @BBCWatchdog
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Owlsnut
Owlsnut@owlsnut·
@houseoffraser @House_of1Fraser I repeatedly DM you only to be ignored. Your chat function on your website doesn’t work. I’ve tried 15 times only to be cut off after 5 mins. Pls reply to the DMs and emails I have already sent
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Owlsnut retweetledi
FRASERS
FRASERS@houseoffraser·
@House_of1Fraser @owlsnut @House_of1Fraser Hi. Thanks for reaching out. Sorry to hear about your experience. Please send us a DM so we can discuss this in more detail. You can also visit: help.houseoffraser.co.uk, where you can view FAQs & our web chat provides the quickest way to get in touch. ^Mohamed
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Owlsnut
Owlsnut@owlsnut·
@houseoffraser What do I have to do to get your customer service team to provide me with an update to £1k of missing/lost deliveries. You publicly request a DM but then ignore the message. My daughters Christmas presents are lost/undelivered and you simply refuse to update
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Owlsnut
Owlsnut@owlsnut·
@houseoffraser Can I please have an update. You keep asking me to DM but I receive nothing when I DM. Your business has taken almost £1000 from and I have not received items or updates. I need an urgent resolution given these are gifts for my daughter at Christmas.
Owlsnut@owlsnut

@houseoffraser I have sent you a DM this afternoon. I also sent one last night to advise the bike hadn’t been delivered despite being told it had been. I have other outstanding issues relating to undelivered items so please come back to me and follow up on the DMs. It is Christmas next week

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Owlsnut
Owlsnut@owlsnut·
@houseoffraser I have sent you a DM this afternoon. I also sent one last night to advise the bike hadn’t been delivered despite being told it had been. I have other outstanding issues relating to undelivered items so please come back to me and follow up on the DMs. It is Christmas next week
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FRASERS
FRASERS@houseoffraser·
@owlsnut @owlsnut Hi. Thanks for reaching out. Sorry to hear about your experience. Please send us a DM so we can discuss this in more detail. You can also visit: help.houseoffraser.co.uk, where you can view FAQs & our web chat provides the quickest way to get in touch. ^Syed
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Owlsnut
Owlsnut@owlsnut·
@houseoffraser Could someone please update me as you promised on the situation with 3 missing orders. Despite telling me a bike I bought for my daughter has been delivered it hasn’t. This is the third item I haven’t received and you will not resolve it seems
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Owlsnut
Owlsnut@owlsnut·
Am I going to get a response today as to why a bike you actually told me had been delivered yesterday wasn’t delivered? This is now the third time I’ve been told this had been delivered.
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Owlsnut
Owlsnut@owlsnut·
@houseoffraser Do not buy Xmas presents from this business. I have had 3 lost orders - 1 x Nintendo Switch and 2 Bikes + other items. Promised refunds and lied about deliveries. Have taken my £ and now my children won’t have Xmas gifts. AVOID!!!
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Owlsnut
Owlsnut@owlsnut·
@Experian hi. I’m trying to access my account but don’t know my memorable word as it was set by the help desk. Can I reset it or access my account in a different way?
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Owlsnut
Owlsnut@owlsnut·
@easyjet I am travelling with you to innsbruck this week and have purchased a 23kg check in bag. Am I able to check my ski boot bag in as well as a suitcase if the total weight is still 23kg or less?
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Owlsnut
Owlsnut@owlsnut·
@Bren4Bassetlaw Wow. To think I actually voted for you, makes me realise my judgement really must be flawed. An inherent racist bigot. Even in your own little village just outside of Bawtry I’ve seen people of mixed race or non British Heritage. Would you have rejected their vote? Disgusting
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Brendan Clarke-Smith
Brendan Clarke-Smith@Bren4Bassetlaw·
No need to go abroad either. I hear parts of the U.K. are absolutely scorching right now 🔥 The public has already woken up to Labour. It’s going to be a long five years though I’m afraid. I just hope there’s something left once they’ve been booted out of office.
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Owlsnut
Owlsnut@owlsnut·
@Bren4Bassetlaw Hang on to it. You won’t be one for much longer. I voted for you but one thing is for sure, I won’t vote for your own little personal PR machine again. You’ve done zero to represent me and the vast majority of the Conservative supporters who backed you.
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Brendan Clarke-Smith
Brendan Clarke-Smith@Bren4Bassetlaw·
Without doubt the most libellous and offensive comment made about me during my time as a Member of Parliament.
Brendan Clarke-Smith tweet media
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Owlsnut
Owlsnut@owlsnut·
I’m guessing I haven’t had a reply @ryanair @askryanair as you’d rather just ignore a loyal customer and see me as another unsuspecting income stream instead of actually providing a level of customer respect and service? @MartinSLewis @itvMLshow
Owlsnut@owlsnut

@Ryanair @askryanair I bought family plus tickets for 1 x 20kg & 4 x 10kg check in bags. Can I pool my allowance across 3 larger cases?

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Owlsnut
Owlsnut@owlsnut·
@Ryanair @askryanair I bought family plus tickets for 1 x 20kg & 4 x 10kg check in bags. Can I pool my allowance across 3 larger cases?
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Owlsnut
Owlsnut@owlsnut·
@Ryanair I bought family plus tickets for 1 x 20kg & 4 x 10kg check in bags. Can I pool my allowance across 3 larger cases?
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Keşfet

@houseoffraser @House_of1Fraser @BBCWatchdog @Experian @easyjet @SWFC_Live_Links @Bren4Bassetlaw @elonmusk