Stefan Paans

@Lillekitte @lufthansa @Lillekitte thank you so much for your reply. We sent our case to SöP thanks to you, and today received the compensation.

@paans_s @lufthansa They tried the same with me - blamed SAS for a Lufthansa operated flight, cancelled by Lufthansa. After 6 months of being given the runaround by Customer Relations, I sent my case to the SöP. Who concluded I was right, Lufthansa were 100 % responsible. soep-online.de/en/

@lufthansa @lufthansaSuport I've been requesting compensation for a 24h delay due to a canceled flight. But so far lufthansa has only responded with generic emails, and pointing at another airline which has no role in the cancellation. Feedback ID 39242698.

Heb ik @RPlasterk net een glansrol gegeven in m'n nieuwe wachtwoord, gaat ie het niet doen. Zal wel weer in het landsbelang zijn, maar ik zit 6 maanden met een niet relevant wachtwoord opgescheept.

@lufthansa @lufthansaSuport @Lufthansa_DE @lufthansaNews @Lufthansa_USA @Lufthansa_India @LufthansaLatina @Lufthansa_BR I realised they are fake, but what about the issue at hand. Why doesn't your real customer support contact me anymore?

@paans_s @lufthansaSuport Hello Stefan, @Lufthansa Customer Support is not a Lufthansa email. Please do not reply to them! Our profile name @lufthansa, @lufthansa_DE, @lufthansaNews, @lufthansa_usa, @lufthansa_india @LufthansaLatina & @Lufthansa_BR are Lufthansa's official airline profiles. /Sina

@lufthansa @lufthansaSuport @lufthansa unfortunately I still haven't received an e-mail since this request. Is there any other route I can take to resolve this issue directly with Lufthansa, and avoid having to contact a third party to intervene.

@paans_s @lufthansaSuport Your latest feedback was merged with the initial ID relating to your claim: 38940390. I understand that you asked to receive compensation based on EU 261/2004 due to the delay of your Lufthansa flight. Let me internally ask for a review of made decision. Maybe that will do. /Ina

@lufthansa @lufthansaSuport Hi Ina, thank your for forwarding the issue and asking for the review. I'm absolutely positive our situation is similar to that of @lillekitte I would like to resolve it directly with Lufthansa before resorting to a thrid party.

@hugodejonge Hey Huug, ik geef met Alex een klein verjaardagsfeestje vanavond. Niemand klachten, iedereen getest, en vrijwel iedereen is (deels) gevaccineerd (waarvoor dank!). Maar wat is een feestje zonder m'n lievelingsHugo. Dus trek je leukste schoenen aan. Zie ik je om 8. Xx

@KNVB grijpt de VAR in als er gescoord wordt uit een corner waarbij de bal buiten de hoekcirkel ligt? #VARrasmemeteenantwoord

Op zich kunnen we met de lockdown nog wel ff wachten toch @hugodejonge? Liefs ook aan de rest van Team Catshuis.

Hey @realDonaldTrump there'll be a wee birthdayparty on the Waalstrand on the 27th. Would be grand if you could find the time to join. I know Mech would be like so totally excited. Bring your swimsuit!

@FinnairHelps flying from Amsterdam to Chongqing in January. Passport expires end of June, but I do have Chinese residence permit. Problem?

Doe die kont eens aan de kant, en laat je tattoo zien, ik zie er niks van zo ! #lekkerlive

#film1oscars ik heb kate winslet gelikt groetjes ralph

#film1oscars nard Zegt hoi

#film1oscars sooky looks great in grey

#film1oscars looooove u!

Ondanks een knullig foutje een geweldige 50 euro actie van #zlm goed bezig voor jullie klanten!!