@vitabiotics the syringe in my daughters vitamins has broken after 2 uses. How am I supposed to administer the vitamins now? Can you send me some spare ones?
@johnlewishelp@JohnLewisRetail paid p&p to get this special toy delivered for my daughter. Very upset to see it arrived in a single later of packaging and loose threads and looking scruffy - soft toys are usually shipped in a protective bag!
@sainsburys very disappointing delivery this afternoon - all arrived in the most filthy crate and the bread only has one day’s shelf life. These pics are only half of the dirty items. Couldn’t reject as most of it was for weaning our little one
@hm tried to return this in store today as the zip is sticking and it’s dangerous as my little one has almost been stuck in it twice. But was advised I need to contact customer services. Please can you help?
@papermachecat Hi there, I'm sorry to hear this. The best way to get this sorted would be to return it to one of our Fashion, Home & Beauty stores if possible and my colleagues there will be able to help further. All the best - Elsa
@marksandspencer my daughter was gifted this as a special present and I’ve washed it was per the instructions and it is moulting so much it is dangerous for her to wear - it’s covered her car seat in fluff which she risks inhaling now 😢
@BootsUK I went in especially today and recycled some empties but my voucher just would not load so I missed out on my 500 points despite today’s big shop. Can you please help? And add the points on for me? Made a special journey today with my baby
@sainsburys I’ve got a photo of my receipt if I can share via DM for you to refund via a voucher for instance - it’s a lot of effort for me to get to a store hence I stocked up on milk when we last went. Please feed back that the security stickers should not be covering vital safety info
@papermachecat Hi there, I'm sorry that you're unable to see the batch number. Please return to the store with your receipt for further assistance. Thanks, Gabbi
@AsdaServiceTeam@Georgeatasda I returned a full George clothing order but you’ve missed refunding me for one item. I have emailed but no reply. Please can you help?
@marksandspencer I bought a jacket in store today and have come home to realise it’s for a security tag in the armpit area - how frustrating, I’ll have to make a special trip to remove it which is difficult with a new baby!
@papermachecat Thanks for getting back to us, there. In that case, for verification purposes, can you also confirm the payment method on your account please? We’ll look out for your reply.