Paravel

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Paravel

@paravel

Calling all explorers 🌳 570K+ trees planted ☁️ 26.8K+ tonnes of CO2 offset ♻️ 8M+ plastic bottles upcycled

New York, NY Katılım Kasım 2016
82 Takip Edilen803 Takipçiler
Noah Levin
Noah Levin@nlevin·
My Muji hard carry-on suitcase finally fell apart after many wonderful years… … what should I switch to?
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Paravel@paravel·
@KelseyASteele Hi! This is a dustcover for your suitcase, which you can use as added protection in transit. It's especially useful when you're checking the back at the airport or for our lighter colored Aviators.
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Kelsey Steele
Kelsey Steele@KelseyASteele·
@Paravel What is the black bag with holes on both ends used for? Really enjoying the Aviator Carry-On Plus though.
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Paravel@paravel·
@ChrisJamaica Hello! Yes, that measurement does include the wheels.
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Paravel@paravel·
@J03505654 Hi! We hear your frustration - we had to temporarily discontinue shipping outside of the US during the pandemic as international delays were creating a less-than-ideal customer experience, but we expect to resume international shipping in the fall.
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Paravel@paravel·
@alexpriest Hi! Sorry for the delay. We've actually just done some drop tests and should be getting results back tomorrow. Could you give us your email so we can follow up? As far as buffs and scuffs, a Magic Eraser can take care of those, or you can check it with the protective dust cover!
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Alex Priest
Alex Priest@alexpriest·
@paravel Quick ping on this ^^ Specifically how does the exterior hold up on checked luggage (especially the white!)?
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Alex Priest
Alex Priest@alexpriest·
@paravel Hey y'all — we're about to pull the trigger on the Aviator Grand but haven't been able to find any info on testing/durability/etc. Anything you could share to ease our minds before we buy?
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Paravel
Paravel@paravel·
@ElsieSJoseph1 Hi Elsie - just sent you a DM so we can help get the issue resolved.
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Elsie S Joseph
Elsie S Joseph@ElsieSJoseph1·
@paravel its been 10 days since I placed my order. I have spoken to 2 customer service associates & I am yet to receive my order.
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Paravel@paravel·
@Shook_13 Hi - we're incredibly sorry about your experience so far and would love to make it right. Can you please DM us your order information so we can escalate the issue to our Customer Care team?
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Paravel
Paravel@paravel·
Thank you, @FastCompany for naming us one of the Most Innovative Social Good Companies of the Year! We are honored with this recognition and inspired to keep doing more! #FCMostInnovative
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Paravel@paravel·
"Neal’s Yard is tucked away down an alley in Covent Garden and is easily missed if you don’t know where to look. The courtyard is full of independent shops and restaurants who are all committed to sustainable practices 🌱" - Krista #PVLBucketList #Wheretofindme #London
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