ParcelCompare

@marko20222 Hello @marko20222, Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number through DM so I can follow up with Custom...

@ParcelCompare what an appalling service this has been. Nothing but issues, paid for signature but didn't get one. Now charging me extra even though I know the dimensions are larger if anything. No help or response. Disgusting company, will make sure I never use again!

@ddrbowella Hello, We understand you're requesting a refund for your shipment. So, to get things moving, can you send me your tracking number through DM so I can chase this with Customer Support? Thanks ParcelCompare Customer Service

@ParcelCompare I've made sn error on the lable. Need to change address please. HIOO5731347GB Right address: HARRY ARMSTRONG 52 PENNANT AVENUE SAUNDERSFOOT SA69 9JP

@ddrbowella Hello, Thank you for getting in touch. I understand that you need to change the address, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you DM us with the additional information on this booking so I can chase this with Custom...

@paulelrocks Hello Paul, Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number via DM so I can chase this with Customer Support...

@ParcelCompare you sent part address details to dpd who cant deliver my parcel , then you have made unauthorised extra charges on my card which are to be paid back . You need to sort this and DM me

@dess_o Hi, I am sorry to know about your trouble. Could you please share your concern and shipment's tracking number via direct message so we can further review? Thanks, Alex

I have used this service recently @ParcelCompare . Just in case you are thinking of doing the same, save yourself the bother, cost and frustration and give them a very wide birth. You have been warned.

@niventailors @niventailors Hi Sajid, thank you for your response. I have raised your concern to our Customer Support Team for further assistance. You will be contacted as soon as possible. Thanks, Alex

@ParcelCompare Where is this parcel? Should have been delivered 3 days ago!

@niventailors Hello, thank you for reaching out. I am sorry to know that the shipment has not been delivered yet. Could you please share the tracking number so I can follow this up with Customer Support? Thanks, Alex

@ScottNewto57192 @ScottNewto57192 Hello, thank you for your response. Please raise the query to the Parcel Compare support email address at support@parcelcompare.com, our customer service team will provide support with your query. Thanks again, Alex.

@ParcelCompare I've contacted you through your website multiple times over the past weeks relating to a charge 3 months after a shipment. Why is so difficult to get a response from you?

@RubenAmorim101 Hi, good morning. I am sorry to hear that the DPD driver did not ring the bell at the time of collection. Could you please send us your tracking number via direct message so we can review this further?

@ParcelCompare I paid for a service AND dpd guy came Didn't even attempt to buzz my door and left without picking up my parcel

@JoeMoloney64212 Kindly share your contact details via direct message. Thanks, Alex.

@ParcelCompare you have just taken a substantial sum from my account without my authorisation. You do not take calls, emails nor offer a means of raising a support ticket. Please DM me as I need help.

@JoeMoloney64212 Hi Joe, I am sorry to hear about the trouble you have experienced. Could you please send us your account or shipment details so we can raise this with our Customer Support team? Thanks, Alex

@raouliani2 thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number/email address so I can chase this with Customer Support? Than...

@ParcelCompare please contact me about a charge that has been levied without evidence. The fact that there's no way to raise a support ticket on the website is crazy.

@OngPairam • Hello Ong Pairam, thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number so I can chase this with Customer Suppor...

@ParcelCompare can you help me to resolve issue with my shipment? It has been over a week now! The shipment should have arrived since 23/01/2026 and now 28/01/2026, my shipment still has not arrived. There are not much information as what is going on from your side! Please help!

@FeedTheHoss Hello Paul, thank you getting in touch again. I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have assured me that they will be in touch wi...

@ParcelCompare once again. You’ve ignored the potential fraud in my account when presented with proof and are still blaming everyone but yourselves. To potential customers DO NOT USE THESE ROBBING BASTARDS

@Keys2Casa @UPS Hello, thank you for getting in touch. Our Customer Support team is already reviewing your case, and I have followed up to ensure a quick resolution. They’ll be in contact with you soon. Regards, Alex

@ParcelCompare @UPS Urgent parcel sent on 3 day delivery from UK to Georgia #1Z61A84F0420003101 18.12.25 Georgia UPS require sender consent ERN to return package. have given consent daily to UPS UK and Parcel Compare. No-one is actioning the return. Please respond

@FeedTheHoss Dear Paul thank you in providing details. I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have assured me that they will be in touch with y...

@ParcelCompare parcel never left the uk. They blame everyone but themselves, ignored all the points I raised and essentially called me a liar. AVOID AVOID AVOID

@NishaSareen3 @evri Hello again Nisha I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have assured me that they will be in touch with you soon. Thank you again...

@ParcelCompare @evri my parcel has been missing for 2 weeks. I am getting no satisfactory updates. You are providing no direction on claiming through insurance. I suspect it has been stolen. Should I now file a police complaint?

@FeedTheHoss Hi Paul, Thank you for your message and for taking the time to explain the situation. I completely understand how frustrating this must be, and I want to make sure we address it properly. To investigate fully and take the appropriate action, including arranging a refund if ap...

@FeedTheHoss Hi Paul, I understand what you’re asking for, and I want to be very clear here. We’re not trying to deflect or dismiss what you’ve said. A refund can only be issued once the specific shipment has been formally reviewed with the carrier, using the tracking reference linked to y...

@FeedTheHoss Hi Paul, I’m genuinely sorry you feel this way, and I understand how frustrating this experience has been. That’s certainly not the impression or outcome we want for any customer. My intention in asking for the tracking number is simply to review the shipment details directly ...