@juoig7799 @GWRHelp i now get that error on desktop/browser. Are you getting the same? Amazingly it looks like @GWRHelp has broken their site even more!
English
Patrick
748 posts
@patricktettmar @GWRHelp Ever since the update it's been bad!
English
Oh No! @GWRHelp's app thinks my perfectly valid Proton email address is invalid and now I'm locked out of my account!
English
@GWRHelp @juoig7799 This bug happens to me. For what its worth - you can sign in on the web browser on phone/desktop. Shambles of an app...
English
@juoig7799 Hi there, if you would like to DM us we can look in to this for you. Thanks - Emma x.com/messages/compo…
English
@RachelGilmourLD Please can you look into @GWRHelp removing access to tickets bought before 23 March? Customers can’t retrieve e‑tickets for upcoming trips, which is anti‑consumer and breaks the original sales contract.
English
@patricktettmar Hi Patrick, sorry to hear this. Please email gwr.feedback@gwr.com instead - Kathy
English
.@GWRHelp updated their app today, removing access to all tickets booked before 23 Feb. I had dozens of advance tickets stored in there, now gone. Instead they are dumped into Apple Wallet or old emails. And GWR has hit me with a £138 fine on the same day. For its own bad app🧵
English
@patricktettmar Hi there, sorry to hear that. To raise a formal complaint for investigation, please fill in our complaints form at railhelp.co.uk/gwr/make-a-com…. The customer support team will be in touch as soon as they can - John
English
Patrick retweetledi
Argh @GWRHelp you have ruined my day and my life until June. You just forced me to change my password on the app and all my tickets from this morning and booked through May have disappeared Why? I can't afford to but them all over again Fix This Now! @RailOmbudsman @seatsixtyone
English
I’ve submitted a formal appeal. But I wanted to flag this publicly because I almost certainly wasn’t the only person caught out by this on 24 Feb. If something similar happened to you, please reply. @RailOmbudsman this feels like exactly the kind of thing worth keeping an eye on
English
Because I couldn’t access my tickets in the app as normal, I was managing a large stack of near-identical advance tickets for the same route in Apple Wallet. I picked the wrong one, a March ticket instead of February, boarded the wrong service and got an Unpaid Fare Notice.
English
This wasn’t a bug. @GWRHelp made a deliberate decision to remove in-app ticket management functionality. That decision transferred the risk of exactly this kind of mistake onto customers — without proper communication, time to prepare and without any grace on day one.
English
@JonathanWallcr1 Well done for your hard work in the South West Jonathan!
English
There aren’t enough superlatives to describe what an amazing person Claire is, and what an impactful MP she will be. I’m so proud of the work we put in to help make this result possible.
Claire Hazelgrove MP@CHazelgroveMP
The honour of my life. Thank you, so very much, to everyone who has put their trust in me. With a 10,000 majority the message is clear: people want change. I will work every day to deliver security, stability and fairness and be an MP you can be proud of. Thank you to my team!
English
@darrenpjones @CommonsBTC I was really heartened to see this in the manifesto - that and the references to teaching support staff (tough and often thankless jobs) doesn’t get in by accident- but only when people speak up (and the political party is able and willing to listen). 👏👏
English
When I chaired @CommonsBTC I led an inquiry calling for an end to the scandal of the government taking profits from the mineworkers pension scheme.
The Tories said no.
Today, our manifesto confirmed that, if we win, a Labour government will implement our recommendations.
👇
English
@benrileysmith The natural next question there is : “what does Jeremy Hunt think Diane Abbott and Vladimir Putin have in common?” Seems like a false equivalence to me…
English
The Tories are now connecting the Abbott saga to their central messages of security and whether the Labour leader can be trusted.
Jeremy Hunt just now: “If Keir Starmer can’t deal with Diane Abbott how on Earth is he going to deal with Vladimir Putin?”
English
@taldonahue @GWRHelp @RailOmbudsman Hi Tal- have you been able to book any lower price advance fares since this message? I think a similar thing has just happened on the Bristol/London line
English
😰Ouch. Sneaky tactic from @GWRHelp looks like 100% fare increase for many commuters from Exeter St Davids to London Paddington... #Exeter #Exeterhour (1/3)
English
📢 Delighted to have been elected as next @LabourBristol Group Leader, ahead of the May 2024 elections
🏡 I have led our work on building homes, improving council housing, and renters' rights
🌹 Together we can carry on building a better #Bristol
Labour Bristol@LabourBristol
📢 We’ve elected @TomRenhard as our next Group Leader, to lead us into the May 2024 elections 🏡 Tom has led our work on building homes, improving council housing, and renters' rights 🌹 With Tom’s experience and vision, together we can carry on building a better #Bristol
English
Work has begun to build a new multi-storey car park at Bristol Airport for more than 2,000 cars bristol247.com/news-and-featu…
English
@darrenpjones @CogX_Festival @TheO2 @ifemergingtech @TMTwright @FranOLeary Congrats! All looking sharp
English
Great to be at the @CogX_Festival awards ceremony this evening at the @TheO2.
@ifemergingtech, which I co-founded with @TMTwright and @FranOLeary, won the global impact award for our international work with legislators on the governance of AI and regulation of emerging tech.
English