paul66565

@mdav15 @SW_Help @Heidi_Labour @swtrains_watch I caught the one after that after not being able to get on the 5 carriage one. 18.15 to Farncombe was 4 carriages short and sat at Guildford for 30 minutes. All rather farcical

Well, @SW_Help you’ve excelled again tonight with just the 5 carriages on the 17.45 WAT- PMS - it’s rush hour and people are crammed in! When will you get this right & where is the useless @Heidi_Labour when needed? Oh yeah, she’s gone missing, again! Zzz @swtrains_watch

@swtrains_watch @TigerDonald2000 Whilst it was good to be able to get home in a taxi yesterday it must have cost SWR £££’s which finds its way back into the ticket prices. I’ve had to get a cab back at their expense maybe 6 times in the last couple of years, but never before then.

@TigerDonald2000 It's becoming the norm now. While a line closure this close to Waterloo was bound to cause major disruption, the duration and extent of the delays, cancellations, and inconsistent information surely warrants further investigation.

There are still delays at Waterloo and most trains are showing as being delayed this evening from that departure point @swtrains_watch

@SW_Help Thanks for confirming

@paul66565 Hi, yes that will be fine. ^DM

⚠️ Emergency services dealing with an incident near the railway between Clapham Junction and London Waterloo. Trains may be cancelled, delayed or revised because of this problem. More information: southwesternrailway.com/disruption

@SW_Help just to confirm Waterloo to Farncombe is ok?

🚖Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website help.southwesternrailway.com/hc/en-gb/reque…. This applies to travel between any stations served by South Western Railway between London Waterloo and Weymouth / Exeter St Davids / Portsmouth Harbour. You will need to provide the following details to make a claim: •  Your full contact details. •  The time and date of your journey. •  The stations you travelled to and from. •  A detailed description of the series of events that took place. •  Copies of your train ticket/s and taxi receipt.

@martinejwaller @SW_Help yeah, disruption is fair enough after something like this, but how can one incident at 12 stop the whole network for the rest of the day.

@SW_Help That’s an unexplained big jump in time from 15:00 to ‘end of the day’!

@SW_Help And you always hold off authorising taxis when’s it’s inevitable until Waterloo gets dangerously overcrowded in the evening rush hour. Do you never learn anything from previous incidents.

⏱️ We have received an update and disruption to our services is now expected until the end of the day. As the investigations are ongoing this may change but we will update you if it does.

@bellasalemm @SW_Help I understand that an incident like this will cause disruption but if it’s happened around 12ish I don’t get why the entire network grinds to a halt until the end of the day

@HSTIKKYTOKKY4 Rocking the incel look with the little tuft of hair on your chin Tikky.

lol. Have a look at your dad first , Top sellout wanker and that’s even coming from me. Or even your P Diddy inspired uncle who sleeps with barely legals n sniffs packet at 70. Don’t chat bout me you sausage

@CharlieM_OBE What a disgusting fucker. Put your fat gut away.

Good to be back at La Scala Puerto Banús.

@nationalrailenq @SW_Help how annoying and pointless are these videos

🎥 #Surbiton - A visual disruption map video is now available 📢 @SW_Help #DisruptionVideos ℹ️ Full video can be found here: nationalrail.co.uk/service-disrup…

⚠️NEW: Disruption between #Surbiton and Wimbledon expected until 14:45 nationalrail.co.uk/service-disrup…

@SW_Help @hsjjjstca last time this happened you let Waterloo get dangerously overcrowded before authorising taxis. best to just do that now surely?

@hsjjjstca Hi, no sorry there is no taxi claim back in place. We do have ticket acceptance with local buses and TFL services which is all listed on our disruption thread, ^DM

@SW_Help Thanks

@paul66565 Hi, these services will be running as scheduled. ^MM

@SW_Help @sam_waymont The app doesn’t appear to be working so would be great to know pease

@SW_Help @sam_waymont You should authorise taxis now rather than waiting for Waterloo to get dangerously overcrowded. Have any trains actually left Waterloo yet?

@SW_Help Hello? How do I get to Farncombe. No trains from Woking

@SW_Help Sorry kicked off at Woking

@SW_Help yes but there are full size bikes on trains most days out of waterloo between those times and in the mornings coming in. Your staff don't do anything about it for some reason

@paul66565 If you are travelling out of London Waterloo, the bike policy doesn't come into effect until the afternoon (trains leaving London between 4:45pm and 7pm) for most services. You can read more about this on our website here: southwesternrailway.com/travelling-wit…. ^CW

@SW_Help I can’t as they haven’t walked through and it’s not my job to enforce your policy’s. Bikes are ignored by your guards and gate staff at Waterloo. Why is that please?

@paul66565 My apologies for this, Paul. Unfortunately we cannot contact train crew so please speak with the guard when they walk through the train so that they can advise. ^CW