Pepperfry.com

@mightyRv We understand the inconvenience caused due to the delay in delivery and lack of response. This is not the experience we aim to provide. The team has been notified and will connect with you on priority with an update on your order.

@Pepperfry Really , i already did an email a day ago. @Pepperfry no reply. Please note order was done 10 days ago. The delivery date was of yesterday. I am surprised in todays day and age you can survive with this kind of disgusting service.

@Pepperfry are we running a fraud company, taking money from customers and then not delivering the product. Here is my order number 310818533, it has been 10 days and no update. Truly a third grade company with third grade service.

@alokatzenith We understand your concern and sincerely apologize for the inconvenience caused. This is not the experience we aim to provide. Please write to us at cs@pepperfry.com with your order details, and our team will get back to you soon to assist.

@Pepperfry Placed a return request for a defective product yesterday, yet to hear any update.

@Meetsingh0012 Thank you for sharing your feedback. We are glad to know the compact bookshelf has helped bring a calmer and more organised feel to your space over time. Happy Furniture to You!

@Pepperfry Bought a compact bookshelf. Initially it felt like a minor purchase, but after a few weeks the room started looking noticeably calmer. Sometimes organisation improvements happen gradually rather than immediately after setup.

Weather Forecast: WFH with a chance of naps between meetings #MumbaiRain #MondayMotivaton

@Kuldeepyadavf92 We are glad to know that your brother took the time to measure the space before making his final decision. It’s wonderful to hear that the cleaner TV unit design turned out to be a better fit and complemented the room much more effectively. Happy Furniture to You!

@Pepperfry My brother almost finalised a large TV unit online until he measured the room properly at the last moment. After reconsidering dimensions carefully, he shifted towards a cleaner design that suited the wall much better.

@shahbaghSingh Thank you for sharing your experience. We are pleased to hear that even a casual visit provided valuable information and helped you better understand the practical aspects of furniture selection. Happy Shopping!

@Pepperfry I wasn’t even looking for furniture honestly. Just went along with a friend who wanted to compare sofa fabrics. Ended up understanding far more about maintenance and long-term usage than expected. That casual visit actually changed how I evaluate furniture practicality now.

@punkajkumar032 Thank you for sharing your feedback. We are glad to know the delivery was on time and the installation concern was resolved smoothly by the team. Your appreciation truly means a lot to us. Happy Furniture to You!

@Pepperfry Delivery for our sideboard happened on timebut handle fitting needed correction during installationThankfully theteam resolved it patiently without unnecessary back-and-forth.Small issue overallyet the way it was handled made the experience feel dependable rather than stressful.

@Aman193d2 Thank you for sharing your feedback. We are glad to know the guidance around posture and workspace setup helped you make a more informed decision for a comfortable arrangement. Happy Furniture to You!

@Pepperfry I had originally planned to replace only my old office chair, but after discussing posture issues and table height properly, I realised the entire workspace needed small adjustments Didn’t buy immediately thoughThought about it for a week before finally deciding ona simpler setup

@Sonu006t Thank you for sharing this experience. We are pleased to hear that the final arrangement worked well for your aunt’s smaller apartment and provided the right balance between functionality and efficient use of space. Happy Shopping!

@Pepperfry My aunt recently shifted into a smaller apartment. Instead of suggesting bulky replacements, the recommendations stayed practical and space-focused. The final arrangement looks lighter now without losing functionality during everyday use.

@imdevanshit Thank you for sharing your feedback. We are delighted to know the wardrobe has helped bring more order and convenience to your space, making daily living easier. Happy Furniture to You!

@Pepperfry I had delayed replacing my wardrobe for months. Finally went ahead after realising daily clutter was becoming more irritating than the effort itself. Installation took longer than expected, but the room feels significantly easier to manage now.

@Khaleja09 We are delighted to hear that the installation process was handled in a coordinated and hassle free manner. Your appreciation truly means a lot to us. Happy Shopping!

@Pepperfry I wasn’t expecting much from the installation experience because previous furniture deliveries elsewhere had been chaotic. This time though, the coordination stayed fairly smooth despite one minor delay in arrival.

@SurajK2K The concern has been highlighted to the respective team, and they are coordinating with the customer to ensure an appropriate resolution.

@Pepperfry Ekart delivery person is not event attempting to deliver now. Please help

When will this be delivered? @flipkartsupport @Pepperfry

@ree28 We sincerely regret the inconvenience caused. Please share your Order ID with us so that we can investigate the issue and assist you with a resolution at the earliest.

@Pepperfry Extremely poor service experience. My shoe rack installation is still pending with no carpenter assigned, and my temple unit has still not been delivered with absolutely no update from your team. Repeated follow-ups are being ignored. Kindly resolve this immediately.

@mightyRv We understand your concern and sincerely apologize for the inconvenience caused. Kindly write to us at cs@pepperfry.com with your order details and the team will review this on priority and connect with you promptly for further assistance.

@Ketan_Rane We understand the inconvenience caused due to the delay in response. Kindly share your concern with us at cs@pepperfry.com and the team will review this on priority and connect with you promptly for further assistance.

@Pepperfry Order ID I have shared above. However, here it is the second time: 310661462. Kindly give us a proper customer executive call. We are doing the same thing again and again, which is a kind of harassment.

@Pepperfry I have been following up with your customer support for more than one month and am getting the worst support. Your support executives are just fooling around for month. Order no. 310661452.

@abilrajan We understand your concern and have escalated this to our team for a resolution at the earliest. Kindly wait,​ our team will connect with you soon.

@Pepperfry There is no response from your customer care team been calling them endlessly & mailing but no response. If this doesnt get resolved will escalate the issue to consumer forum

@Pepperfry @TweetShah Another blunder by pepperfry sending me the wrong color sofa I dont understand how things operate at pepperfry Delivered product is wrong & no carpenter called for installation post that

@savitav We understand the situation regarding the delayed delivery of your product. The team is coordinating this on priority and request you to kindly allow us 72 hours to get back to you with an update.

@Pepperfry when is the delivery of the product

@Pepperfry i have purchased sofa from you and trust me it is a pain to connect with your customer care .From morning i am waiting for delivery update there is no customer care no or delivery schedule

@chandunov23 Our team is working on it and will connect with you within the next 24 hours on the contact details provided with your order to share further updates and assist you with the resolution. (2/2)

@chandunov23 We understand your concern. Your case has been assigned to our internal operations team and is currently under review. (1/2)

Very disappointed with @Pepperfry. Dressing unit installed on 17 May, and on 22 May the mirror suddenly fell off and injured my kid.This is a serious safety issue caused by poor product quality/installation.Raised return request but expected much better service and accountability

@DeepakK631573 Once an order is confirmed, certain operational procedures are initiated, due to which the cancellation charges become applicable. We value your feedback and the team remains available to support you with any further assistance or clarification required. (3/3)

@DeepakK631573 Please note that the applicable charges are processed in accordance with the policy associated with confirmed orders, which is available for reference during the order placement process. (2/3)

@Pepperfry Very disappointing service. I mistakenly raised cancellation request on same day of purchase but immediately emailed to STOP cancellation with Order ID & mobile number. Still order got cancelled without consent and ₹440 deducted unfairly from ₹17,599 refund.