Peter Leeb
5.8K posts

Peter Leeb
@peterleeb
Co-Founder. Operator. Revenue Driver. Girl dad of 3 🏀🎾, 🎸🎶, 👟.

My 30+ observations on the greatest opportunities in AI agents right now: And some ideas that are keeping me up at night. 1. The new buyer on the internet is an AI agent. Imagine billions of new customers showing up with money to spend but they only shop via MCP. That's what's happening. No MCP server means you're invisible to the fastest growing buyer on the internet. 2. Every franchise system in America (30,000+) needs an agent layer and none of them have one. One founder per franchise vertical. That's 30,000 businesses waiting. 3. Everyone said "distribution is the only moat" a year ago. Now I'd add that the only moat is distribution plus memory. The company that has your audience AND your agent's accumulated context is impossible to leave. 4. Consumer mobile is more interesting than it's been since 2012. Apps can finally DO things for you instead of showing you things. The next wave of $100M apps are being built right now. 5. The most interesting startup nobody has built is an agent marketplace where you rent access to someone else's trained agent. A recruiter spent 6 months training a sourcing agent on healthcare hiring. That agent is worth renting to every other healthcare recruiter on earth. The agent itself becomes the product. 6. A sorta strange phenomenon that's happening right now is agents are developing preferences. Give the same agent the same task 100 times and it starts developing patterns in how it approaches it. Nobody is studying this yet. But the agents that develop good patterns are worth more than the ones that don't. That's a new kind of asset. 7. Dead internet theory is about to become dead SaaS theory. Half the apps you use will quietly replace their support team, their onboarding team, and their content team with agents. You won't notice for months. Then you'll realize you haven't talked to a human at that company in a year. 8. The most valuable data in the world right now is sitting in the support tickets of small or mid tier SaaS companies. Every ticket is a customer telling you exactly what to build next. Mine this. 9. The most interesting pricing problem nobody has solved is how do you price a product when your costs change every time OpenAI or Anthropic updates their model pricing? Your margins can swing 40% overnight based on a decision made in San Francisco. The company that builds dynamic pricing infrastructure for agent-based businesses solves a problem every AI company has. 10. The best AI products feel like they're reading your mind. The worst ones feel like filling out a form with extra steps. 11. An interesting arbitrage I've noticed lately is hiring a human VA for $20/hour to supervise an AI agent that does $200/hour work. The human just checks the output. 12. The managed AI agent business is becoming the new agency model. $5k/month per client. You build it, run it, maintain it. The client gets a digital employee they never have to think about. This will be a $50 B+ category. 13. The first "shadow agent" scandals are about to drop. Employees running personal agents on company infrastructure without telling anyone. Using company API keys. Agents accessing internal docs. IT departments have little visibility into this right now. Lots of opportunity to build companies here. Definitely a painkiller not a vitamin type of business. 14. Right now there are probably millions of agents running on autopilot that their creators forgot about. Still burning tokens. Still sending emails. Still scraping websites. Still costing money. The "find and kill your zombie agents" tool is a product that writes itself. 15. Companies are starting to hire based on someone's agent portfolio instead of their resume. "Show me 3 agents you built that are running right now." It's REALLY early but it's starting. 16. Your Slack archive is a product. Every company's internal Slack has thousands of messages explaining how they actually do things. The company that lets you point an agent at your Slack history and auto-generate SOPs and agents from it will be enormous. 17. We're watching the cost of intelligence fall faster than the cost of distribution. Which means distribution is now the expensive thing. 18. The most underrated asset a human can have in 2026: the ability to sit in a room with another human, make eye contact, and have a real conversation. As AI handles more of the transactional stuff, the humans who can do the relational stuff become disproportionately valuable. The soft skills people used to dismiss as fluffy are becoming the hard skills. The hard skills people spent decades acquiring are becoming the soft ones. 19. There are MANY huge companies to be built around the fact that most people's agents are running on their personal laptops which they also use to browse the internet, check email, and download random files. The attack surface is enormous. One compromised Chrome extension and your agent's API keys, customer data, and workflows are exposed. 20. There's a new type of burnout forming that doesn't have a name. It's not from working too hard. It's from context switching between human work and agent work 50 times a day. Reviewing agent output, correcting it, approving it, reviewing again. The mental load of supervising agents is different from the mental load of doing the work yourself. Some founders are telling me they were less tired when they did everything manually because at least the cognitive pattern was consistent. 21. The cheapest form of market research: search "[your industry] spreadsheet template" on Google. Whatever people are tracking manually is your product. 22. Half the YC companies pivoted within 8 weeks of demo day. Not because they failed. Because agents let them test 5 ideas in the time it used to take to test one. The concept of "committing to an idea" is dissolving. Serial pivoting is becoming the default because 1) AI lets you move fast 2) the world is moving fast. 23. The loneliest job in tech right now is being the only person at your company who understands what the agents are doing. You can't explain it to your boss. You can't hand it off to a colleague. If you leave, everything breaks. You've become a single point of failure for an entire automated system. That person needs a title, a team, and a backup plan. Most companies haven't figured this out yet. 24. Your browser history is the most valuable training data you own and you're giving it away for free. Every site you visit, every product you research, every competitor you study, every pricing page you screenshot. That behavioral data, structured and fed to an agent, would make it understand your business better than any onboarding call. The company that lets you turn your browser history into agent context builds something nobody can replicate. 25. Everyone is building AI wrappers. Nobody is building AI unwrappers. The tool that takes an AI-generated document and tells you which parts a human wrote and which parts were generated. 26. Stripe just became the most important company in the agent economy and they barely had to do anything. Every agent that sells something needs Stripe. Every agent that buys something needs Stripe. They're the payment rail for the entire agentic internet by default. 27. The most undervalued API in the world right now is the US Postal Service address verification API. It's practically free. Every local business lead gen agent needs it. Every real estate agent needs it. Every direct mail agent needs it. Boring government infrastructure is quietly becoming the backbone of agent-native businesses. 28. The concept of "business hours" is for humans. Your agent closed a deal in Tokyo at 3am, processed the payment, sent the onboarding email, and updated the CRM before your alarm went off. 29. What happens when agents start recommending other agents? Your research agent finds that a competitor's sales agent is better and suggests you switch. Agent referral networks are forming organically. The first agent affiliate program is probably 6 months away. 30. Cal dotcom closed their source code. That's the canary. When open source companies start closing up, it means agents were cloning their product too easily. Every open source company is quietly asking the same question right now. 31. "AI for pet groomers" sounds like a joke and that's exactly why it will work. 150,000 of them in America. Zero tech. All scheduling by phone or IG DMs. The joke ideas always win. 32. The thing that will seem most obvious in hindsight: we spent 2025-2026 arguing about which model is best while the entire value was in the orchestration layer. The model is the CPU. Nobody buys a computer based on the CPU anymore. They buy it based on what they can do with it. Makes so much sense in hindsight. What else will be obvious in hindsight? I'll share more notes soon. I can't sleep with all that's going on. Maybe you too. What an incredible time to be building.





Yann LeCun (@ylecun ) explains why LLMs are so limited in terms of real-world intelligence. Says the biggest LLM is trained on about 30 trillion words, which is roughly 10 to the power 14 bytes of text. That sounds huge, but a 4 year old who has been awake about 16,000 hours has also taken in about 10 to the power 14 bytes through the eyes alone. So a small child has already seen as much raw data as the largest LLM has read. But the child’s data is visual, continuous, noisy, and tied to actions: gravity, objects falling, hands grabbing, people moving, cause and effect. From this, the child builds an internal “world model” and intuitive physics, and can learn new tasks like loading a dishwasher from a handful of demonstrations. LLMs only see disconnected text and are trained just to predict the next token. So they get very good at symbol patterns, exams, and code, but they lack grounded physical understanding, real common sense, and efficient learning from a few messy real-world experiences. --- From 'Pioneer Works' YT channel (link in comment)











My biggest learnings from Jeanne DeWitt Grosser (ex-Chief Business Officer at @Stripe, now @Vercel COO): 1. What failed seven years ago now works with AI. In 2017, Jeanne tried to build a system at Stripe that would automatically personalize outbound emails based on company data. Despite working with world-class data scientists, it failed due to too many errors. Today, that exact same approach works. This shows how AI has made previously impossible ideas suddenly viable. 2. A single GTM engineer at Vercel reduced a 10-person sales team to 1 (in just 6 weeks). Jeanne’s team at Vercel had an engineer build an AI agent that handles inbound lead qualification, outbound prospecting, and deal loss evaluation. The agent costs $1,000 per year to run versus over $1 million in salaries for the sales team. The nine displaced team members moved to higher-value work rather than being laid off, and the remaining salesperson is 10 times more efficient. 3. Their AI deal-loss bot has become better at understanding what went wrong than humans. When Jeanne analyzed her biggest loss of the quarter, the salesperson blamed pricing. But an AI agent reviewed every email, call transcript, and Slack message and discovered the real reason: they never spoke to the person who controls the budget, and when ROI came up, the customer clearly didn’t believe the value claims. They are now using AI to analyze sales calls in real time and send alerts like “You’re halfway through the sales process and haven’t talked to a budget decision-maker yet.” 4. Wait until $1 million in revenue before hiring your first salesperson. Founders should continue selling themselves until they reach around $1 million in annual revenue with a repeatable process. The key is having a defined ideal customer profile—customers who look alike. 5. Segment customers on what drives their buying decisions, not just company size. OpenAI has roughly 3,000 employees, which would typically put them in the “mid-market” category. But they’re a top-25 website globally by traffic, so Vercel treats them as enterprise customers requiring complex sales. Effective segmentation combines company size with growth rate, web traffic, workload type, and industry—because selling to e-commerce companies requires completely different language than selling to crypto companies. 6. Most customers buy to avoid risk, not to gain opportunity. About 80% of customers purchase to reduce pain or avoid problems, while only 20% buy to increase upside. This means you should focus your sales messaging on what could go wrong without your product—like falling behind competitors or damaging their reputation—rather than just talking about exciting features. This is especially true when selling to larger companies, where individual careers are on the line. 7. Sales teams should be indistinguishable from product managers—for a bit. Jeanne hires salespeople who have such deep product knowledge that if you put one in front of a group of engineers, it should take 10 minutes to realize they’re not a product manager. This credibility allows sales teams to serve as an extension of research and development—a 20-person sales team talks to hundreds of customers weekly and can translate those conversations into product insights at scale. 8. Building your own AI sales tools may beat buying off-the-shelf software. Because AI is so new and every company’s sales process is unique, Jeanne finds that building custom internal agents often delivers more value than buying vendor solutions. A single go-to-market engineer built their deal analysis bot in just two days, perfectly tailored to their specific workflow. These engineers shadow top salespeople to understand their workflows, then build automation that would have taken months or been impossible just a few years ago. 9. Make every sales interaction great, whether customers buy or not. Jeanne replaced boring discovery calls at Stripe with collaborative whiteboarding sessions where customers drew their payment architecture. Many customers had never visualized their own systems before. They left with a useful asset and a feeling of collaboration, regardless of whether they bought. Many returned years later to purchase. Think about your go-to-market process like a product, not just a sales function. 10. Product-led growth has a ceiling—no $100 billion company runs on it alone. While product-led growth (where users can sign up and start using a product without talking to sales) works well for early growth, customers generally won’t spend a million dollars through a self-service flow. Every major technology company eventually builds a sales team for larger deals. The mistake is waiting too long, since building a predictable sales process takes time.


new sf billboard :)

Kalshi is now the Official Prediction Market Partner of the @NHL A Big 4 league. A first-of-its-kind partnership. The start of a new era.








