Phil Moore

@HarryStebbings @destraynor Also, fun game (fact) head on over to Decagon or Sierra’s website. Try contact support. Tell me what’s missing…

@destraynor Wait until I tell them they are irrelevant if they are not in Lovable or ElevenLabs... 😂

I struggle to get excited by customer support AI. The sheer number of well funded new players: Sierra Decagon GigaML Parloa Forethought Kore Cresta All of these have raised over $100M. and then oldies like Intercom Zendesk Talkdesk Ada And then wait for it, you speak to Navan and others, large public companies who are all building their own because their requirements are far too specialised for a horizontal service. Jeez… I scratch my head.

@HarryStebbings @destraynor I think the label of “oldie” is misplaced. Not only are we proven, we’re innovating at a pace I’ve never seen before, even at Salesforce. Just look at Anthropic, arguably the best example of “why wouldn’t you build.” They’re a proud Intercom customer, which speaks volumes.

@GNev2 @Carra23 I’m sorry but the famous female pair = Sam Fox line from Roy Keane was top drawer on the last Pod 👏🏼 👏🏼 👏🏼

@destraynor Oh what a night…!!

🇮🇪Ireland 2-0 🇵🇹Portugal What an amazing night of soccer.

@adrianweckler It bugs me big time how Apple are allowed to do this with chargers What if it’s a first time buyer? They really should have an option to tick a box to get the chargers on all products - optional I get sustainably focused but in my view it’s margins before sustainability

Reviewed the new MacBook Pro M5. Almost nothing new from M4 model, bar a slightly better chip and no charger included (a first). But it’s €100 cheaper than last year (and €200 less than M3 one). And remains the best laptop you can buy. Full review: m.independent.ie/business/techn…

@B_Fernandes8 What a CAPTAIN

What a feeling 🔥

@FAIreland #COYBIG

@IrishRail 6:32am Enfield > Pearse, is there an issue with this train as a result of the others (Sligo/Maynooth)?

@ring your move 😜

Hey @madebygoogle you make it easy to forget you. This is daylight robbery. I’ll easily replace you. Never the same since you ruined Nest

Dear @DisneyPlus you’ve got to be joking. #Disney #ripoff

@IWCare Thank you 🙏🏼 the help from the water trucks has been superb. Thank you for all the hard work to all involved.

@philleonono Hi there, apologies for the delay in our response, we have received a high volume of queries following Storm Éowyn. Please be assured we are wokring to restore supply to all affected areas as soon as possible. Thanks, Allanah

@IrishWater scheduled works in Enfield supposed to end 11:20pm Jan 24th and even with a 3-4hr restoration time it’s still 100% gone. Do you have any updates 🙏🏼

@nomadgoods heads up.. Happens every time I add something to cart.

I got help via email (so old school) and that team helped me. Saved Christmas 🎅🏼

@ManUtd can you help me? I’m trying to locate an order that’s not shipped and the Tracking Order Portal is down and there is no other way to contact anyone on the Orders/Shop site.

@SkyHelpIreland why do you fail miserably to be proactive with faults + announcements. On the back of the power outages - Broadband has yet to be restored. Have I missed the message you sent? Nothing on your website either. Easy to do better here.

@IrishRail @TFIupdates Not on Dart nor Northern and sitting in Maynooth for quite sometime. I think you should be clearer with your comms and updates 🙏🏼

Update: All Dart and Northern Commuter services remain suspended due to a signalling issue. Dublin Bus is accepting valid rail tickets. Update to follow. @TFIupdates -AB

@SkyIreland what’s up with your Internet? Acting up all morning and now I’m in a 40min queue to troubleshoot. Working from home today and getting nothing done 😤