gi na v

@SW_Help Thank you!!

@pippygro Hi, there buses are picking up from Hinton Wood Avenue at junction with Cranemoor Avenue. ^DM

@SW_Help hi! Please can you let me know where the replacement bus goes from at Hinton Admiral station?

Why have all my mentions disappeared?

@O2 Thank you

Yes, you can request to close the account or request a PAC by calling 4445 from an O2 phone or 0344 8090222 from an alternative phone. Our customer service team are available Monday - Friday 8am - 9pm, Saturday 8am - 8pm, and Sunday 8am - 6pm. If you use a PAC to move your mum's mobile number to another network provider, this would automatically cancel the O2 account.

@O2 my housebound mum is unable to make or receive calls. When we try to log in to the account we get this message. Password reset email doesn’t arrive either. atrocious for someone who relies on the phone for medical and emergency use!! How do we cancel and get a payg refund?

@O2 I’ll DM when i’m with her. Can cancellation be done by calling on a phone?

@pippygro We can help with this. Please DM us your mum's mobile number. Alternatively, you can obtain a PAC to move the mobile number to another network provider by texting "PAC" to 65075. A refund can be requested once the O2 account has been closed. twitter.com/messages/compo…

@O2 We’ve done all that. We can’t order a new SIM because your website is terrible and she can’t log in to her account as above. HOW DO WE GET A REFUND AND SWITCH TO A NEW PROVIDER PLEASE?

@pippygro We're sorry your mum is having trouble making and receiving calls. Please take a look at our handy network guide which includes some useful tips ➡️ bit.ly/37CQWva or DM us the full postcode for where this is happening. twitter.com/messages/compo…

Please tell me that’s a wig Sharon is wearing on Eastenders?!

@cleanupbritain I’m afraid you do see it in Europe too

You just don't see this sort of hyper littered and graffiti-ridden sight in mainland Europe - what is wrong with us and our culture in this country????

@lucyfishwife 😆 my brain us currently aflurry with ragey questions lije “why doesn’t train wifi work; what is the point of 3G; why is there no 4G in 2024 at Winchester station etc etc” and on it goes

Tfl’s contactless app has been down for around two months due to a cyber attack. Ridiculous!!

@lucyfishwife Not to mention all the delay repays I haven’t been able to claim 🤬🤬

@lucyfishwife I’m not sure! I have to get off a train going to Waterloo at clapham junction where my ticket is to, to touch in, and then get back on another train and go to Waterloo because if I touch out without touching in, I now won’t be able to register the incomplete journey 🤬

@McDonaldsUK I finally got the chat to work - seems you have to click ‘return’ not the blue ‘done’ button to submit your reply. In any case the virtual assistant didn’t understand my isdue so it’s now being reviewed by a human hopefully.

@pippygro Hi gi, sorry to hear this. Please DM us with more information (including which restaurant this was) so that we can look into this further. Thank you!

@McDonaldsUK Hi, i’m trying to get a refund on an order that your app sent to the wrong restaurant (the restaurant is in my favourites so I know I selected the right one) but the virtual assistant isn’t working and won’t submit my request. Please help!!!

🤮

🤮