Peter Mitchell

@Idealforgery @SumUp Guy, Can’t believe @SumUp just got your tweet deleted rather than actually relying to you- absolutely shameful customer service #GETIDEALFORGERYACARDREADER

YESS!!!

@liamgallagher nice place for a video shoot mate! @weareagbeko #manchestermusic #whoevenisLiamGallagher

Had a great time playing at @ManJazzFest! Thanks for the vid Phil Lees- New music coming soon #manchesterjazzfestival #Icarus #Music #Manchester

#percussion #manchestermusic #music #gig #hittingstuffforaliving #musician #Supersub #Imyourguy @sonor_drums @dwdrums @ZildjianCompany @zildjianGBI @britishdrumco @vicfirth

I've been playing A LOT of Drums recently, With loads of different projects and awesome people! @idealforgery @jackbdawson @toriawooff @ryanbuxtonmusic @visiblevoice Here's a few snaps of the various kits I've been playing! If you need a Drummer I'M YOUR GUY! #Drums #Music

Had an absolute blast with @weareagbeko in Milan this weekend! We met some awesome people at linecheck_festival Stayed at an amazing hostel called ostellobello And for me the musical… instagram.com/p/BqpTmU0lkSe/…

@ThreeUKSupport @ThreeUK you suck.

@petepercussion we don't have that info, Peter. they don't have a UK number either. the best we can do is direct you here 👉 bit.ly/2IMFEJ8 >FC

@Razer Your UK customer support is an absolute Joke! You have sold a phone to me through @ThreeUK (who are also TERRIBLE!) that doesn't work! I've spent the last 2 months going back and forth emailing to still have no solution! Sort. It. Out. #now

@ThreeUKSupport I think that's pretty ludicrous either way- if I bought the phone from your store surely there must be some way of contacting the manufacturer through Three? Either way can you help me find a better way of contacting them- there isn't a UK phone line listed for @Razer any help?

@petepercussion [2/2] understand you're not happy with their customer service, but we don't have process for taking your phone and giving it to Razer to repair. it's not something we can do. >JC

@ThreeUKSupport Yeah well that's just great! What you're saying is I'm stuck with a phone that's faulty and you're REFUSING to hold the Manufacturer responsible for giving YOUR customers Faulty phones and Poor customer service?! How is that OK?

@petepercussion we understand your frustration, Peter, but this is our policy for dealing with damaged or faulty phones, the manufacturer is responsible for your warranty. >JC

@ThreeUKSupport Or if I was running @ThreeUK I'd do both of those things! I'm sure I'm not the only person with a @Razer phone who is having these issues?!

@petepercussion [2/2] deals with it they're the ones who need to make the repairs. >JC

@ThreeUKSupport Sorry for the typos but I'm really frustrating because your response DOES NOT HELP MY SITUATION!

@petepercussion we understand an experience like that can't be great, Peter. for replacing a phone, our policy is that it has to be assessed by the manufacturer first, who can recommend the best course of action >JC

@ThreeUKSupport **INSANE

@ThreeUKSupport I bought the phone in a @ThreeUK store and I expected to be looked after by the company that sold me the phone!!! Not the manufacturer- to not offer to take the phone and send it the the manufacturer yourselves and offer me a temporary replacement is absolutely ISANE

@ThreeUKSupport Or a temporary one while mine is being fixed it's I would say absolutely terrible customer service!

@ThreeUKSupport They said it wasn't Threes problem/ fault and said that I had to get in touch with @Razer support to sort out a repair/ replacement- that was in June and I still haven't been able to sort anything out- as their emails/ support just send you round in circles!

@petepercussion we understand this is frustrating, can you tell us what the store had advised you? >NT

@ThreeUKSupport When I mean "dead spot" we're taking a very large portion of the screen not working/ phone completely glitching out all of the time... Fyi

@petepercussion that sucks, Peter 😓 tell us a bit more info and we'll do all we can to help 🔍 >CR

@ThreeUKSupport I've been sold a phone by you @ThreeUKSupport which stopped working within 3 months of using it; and then can't get a replacement/ temporary phone while mine is getting fixed?! ... Pretty poor