Rakesh Pradhan

@eSewaNepal very surprised to get a response along the line of “resolve it yourself” for an issue that happened through your platform. You guys failed to build a robust system and even worse failed to support your customer to the resolve.

@Ncell why does data stop working when we loose electricity? 🫠

Leaders must communicate that it’s OK not to respond to things in real-time, that it’s OK to decline meeting requests, that it’s OK to turn off notifications, and that it’s OK to not be online all day. s.hbr.org/3R7nLr4

"You don't hire for skills, you hire for attitude. You can always teach skills." —Herb Kelleher

@carlvellotti Listen to them :)

Product managers, what's your best advice for working with engineers?

The only way to defeat pessimism is with optimism.

@anothercohen 🥲

I think being comfortable with uncertainty is a core skill in business.

You can workout and eat healthy, but if you don’t deal with the stuff that’s going on in your head and heart, you’ll never be healthy

.clear { clear: both; } This is a great helper class for when you need to clear floats!

I’ve known @simonsinek for over a decade & always enjoy our conversations. This one is on my favorite subject—leadership. To develop leaders, we must delegate, tolerate (as others might execute differently than us—but maybe even better), & iterate (be involved in the process).

@acharya_saugat Ask kulman

Why no electricity?

When the demands at work exceed your capacity to handle them, you’re at risk of burnout. hbr.org/2018/01/when-b…

Collaboration that actually works: 1. Teach people to listen, not just talk. 2. Train employees to practice empathy. 3. Make people comfortable getting feedback. 4. Teach workers to lead and follow. 5. Speak with clarity. hbr.org/2019/11/cracki…

Trust has two dimensions: competence and integrity. We can forgive mistakes of competence. Mistakes of integrity are harder to overcome.