Pranita

@UC_Assist Pls help me understand why are your executives not doing a good job in the first place. It is hardly 1 month.Needless to say it’s a technique for calling @urbancompany_UC again and again. Worst service. #complaint #pathetic

Hi Pranita, We’re sorry to hear about your experience and the concern you’ve raised regarding the recent AC service. As checked, the initial service was delivered on March 07, 2026, with a warranty of 10 days. At present, the case falls outside the warranty period, and hence we are unable to cover it under warranty. We truly value your feedback and will be sharing it with the relevant team for review and improvement.

@UC_Assist just got an ac serviced via UC only in March and today your executive upon checking said it has not been cleaned and requires cleaning again. Is this new tectic of making money.

@AmazonHelp @AmazonHelp I keep getting this

@pranitamathur We understand your disappointment here. Please contact our support team through the link provided here: amzn.to/3JT9ckz, and our team will help you connect with our Specialist team, and they will assist you further. -Shabreen

@amazonIN @AmazonHelp do you wish to resolve the issue or have you forgotten it exists? Return pick up which has taken forever is remarkable. #pathetic

@AmazonHelp Just did that thrice… tried on the link as well as the app but when I choose chat option it brings me to the order page and nothing happens post that

Please follow this procedure here, to reach us. Click on the link provided earlier > Sign In > Choose Phone (Call Me) or Chat > Select Order > Select Issue > Choose preferred language, and we'll help you with your concern. Kindly connect with our Specialist team via call option available and follow up with our Specialist team for any further assistance in this regard. - Gayathri

@AmazonHelp @AmazonHelp same issue again. Delhi very guys mark wrong updates and do not even turn up to pick or bother to call.

@pranitamathur @pranitamathur We understand your disappointment. Please submit your details here: amzn.to/4t52IWp, our team will review and get back to you with an update via email with in 6 to 12 hours. -Fasi

@AmazonHelp Some issue no one from amazon support team seems to be joining o have been waiting since last 10 mins

Kindly connect with our team via chat through link here: amzn.to/4t4GcwX, our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

@AmazonHelp No one has connected to so far… pls let me know the status

@pranitamathur @pranitamathur We understand your concern. We'd like to take a closer look into it, kindly drop in your details here: amzn.to/4bZ65bk and our team will check and get back to you with an update within 6-12 hours via email. -Ragasree

@AmazonHelp It is not working pls check

@pranitamathur Apologies for the delay in resolving your issue. We get your concern. Please connect with our team here: amzn.to/41ngxmY, and we will check and assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Ragasree

@AmazonHelp @STapadia Switch to Flipkart … I have been waiting since 20th match for a pickup to happen

@STapadia @STapadia We’re sorry to hear that you’ve received the defective product. We'd like to check this further, please contact our support team you may get in touch with us through this link: amzn.to/3JT9ckz so that we can check and assist you further. -Furqanuddin

#amazon lost once again the trust ..in last 15 days second time they have sent faulty product ..btw both the products are high value ..greater then 5000..is the customer obsession

@nadeemdar555 @AmazonHelp Switch to Flipkart…. Amazon is writing its own downfall story by being non responsive to clients

@AmazonHelp There is no one to chat with or to understand the problem , kindly provide genuine help or help me to get my refund as as possible

@amazonIN I have returned an item and have cancelled the replacement Now it is showing item delivered the the item i have returned

@amazonIN Switch to @Flipkart…. @amazonIN your non responsive executives will be your downfall soon.

Deals are dropping, boxes are filling - all specially for you!📦👀 And your cart? Just leveled up!🛒😎 Amazon Prime Day is now LIVE till the 14th July. Shop great deals now!🛍️ #AmazonPrimeDay #SpeciallyForYou #Amazon #OnlineShopping #Deals #Discounts

@amazonIN Resolutions are awaited !!

@AmazonHelp ???

@VikasSh242 @AmazonHelp They will stop responding post this

@AmazonHelp My return pickup (Order ID: 404-4730719-0617141) has been rescheduled/cancelled for 10 days without any attempt. No response from delivery agents. Refund shows “initiated” but no credit yet. No proper support. Very poor service. Resolve this ASAP.

@monty87b @AmazonHelp This is happening everywhere

@AmazonHelp The delivery person had called me which means the item was in deliverable state. And it’s mentioned that there will be multiple attempts made but that was not done in this case. Why? @AmazonHelp

Hey Amazon, Recently noticed a trend where an order is marked as rejected by customer if we miss a call. Maybe this happens only in my delivery station. For these cases delivery was retried before but now we need to place the same order again. 407-8651709-1889939 @amazonIN

@AmazonHelp @HarshYa40220285 They will not pick up ….my pick up is pending since 20th march

@HarshYa40220285 We’re sorry to hear that you’re facing issues with the return/pickup. We get how frustrating this can be. We'd like to escalate this issue to our team for further assistance. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing your order or account specifics, and we'll do our best to assist. -Shabreen

@AmazonHelp I ordered a product but received the wrong item. Return request was already approved, but today the delivery agent refused to pick it up. This is really frustrating. Please resolve this issue ASAP and arrange pickup. Order ID: 404-6437405-8363528

@AmazonHelp @CAYogeshSahu_ This is what will eventually happen after several fake pick ups will fail

As this is a Social platform, we wouldn’t be able to check or access your order/account details or arrange a call for you. We get your concern. Please connect with our team here: amzn.to/4rPiuTJ, and we will check and assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Ragasree

Hello @amazonIN I ordered a product on 16th Mar 2026 from your platform. Now I want tl return the same, but bot getting any help for it. Already raised a return request but it is showing pickup as failed. Kindly assist. @AmazonHelp

@AmazonHelp @afterdark0600 Yes this seems to be an issue with most of the customers @AmazonHelp you need to get your act together

We apologize for the inconvenience caused by the return pickup of your order. You may reach out to our support team through the link here: amzn.to/3JT9ckz, and our team will assist you further. Alternatively, you can access our support team by opening the Amazon App >Login> click on menu>scroll down on left tab> select account & help> customer service> scroll down and finally choose your preferred mode of contact. We will be happy to assist you further. Further, please reach out to us via DM using the 'Send us a Private Message' option below, without including any personal or account information. We'll do our best to assist you in this regard. -Shareef

@amazonIN Are the lies are the only thing you trade really? No visit or contact initiated by you for picking up the return and there is no customer care that exists. Horrible experience