Paul Roberts

@DPDgroup_news useless DPD customer service and a Website that doesn't actually tell you how to make a complaint. 1 day delay in delivery - more like 10 and parcel still not coming. Great service

@ScottishPower should be ashamed of the way they treat their customers. The complaints process is a joke as they don't follow through. Get your act together. SHAME ON YOU.

@SP_EnergyPeople clearly you're not there to help. 4 months on you still can't fix my stepdaughter's meter issue, that you fitted wrongly. It's not less than poor service.

Scottish Power don't deserve to be an energy supplier. They installed the wrong meter and now won't fix it. Customer service is not something they understand. #service what service

#MartinLewis can you believe Scottish Power fitted smart meter in July. Its never worked. They admit the wrong gas meter has been fitted but refuse to replace it unless off supply! Unbelievable.

@ScottishPower are the worst provider I've ever come across. Put the wrong meter in for my step daughter in July and won't replace it unless she has no gas supply. Absolutely unbelievable.

@AllyBob67 @TUIUK A week on from giving TUI information and still nothing. Customer service is non existent. 😤

@TUIUK @prfsa I have now messaged you with the requested details. Again

@TUIUK Why after 67 days are we still waiting for a refund that should have been paid within 28 days? How patient do we need to be😠

@TUIUK TUI have the information requested and still no progress. Is this what you consider to be acceptable customer service?

@prfsa Hi Paul, can you send us a message with your booking info so we can look into this for you please? ^Charlotte

@AllyBob67 @TUIUK So @TUIUK in response to offers of help following this tweet continue to be unable to sort out refunds. Saying sorry is easy but still waiting over 70 days for refund when you told us 28 is more than poor customer service. Get your act together TUI